Austin Tech Jobs and Startup Jobs

16

Software Technical Specialist-API Support

Vrbo
Austin
2 days ago
+52
As a Software Tech Support Specialist, you will provide world class support for professional property managers who operate their vacation rental businesses using our SaaS products and our Business Technology Partners. Our SaaS products and APIs provide our customers with the tools they need in order perform day-to-day operations, everything from accounting, to managing bookings, managing websites, housekeeping and much more.

Customer Service Representative

Associate Partner Success Strategy Analyst

Partner Success Strategy Specialist

Global Multimedia Learning Manager

Manager, NA Trust & Safety Operations

Load 2 more jobs6 jobs at Vrbo

Office Administrator

Dropoff, Inc.
Austin
3 days ago
+16
Dropoff is looking for a detail-oriented individual to join the team as an Office Administrator. In this role, you will wear many hats and perform a variety of duties that may change on a daily basis.  In addition to providing general administrative/operations support (greeting visitors, ordering office supplies, maintaining kitchen and supply rooms), you’ll be supporting the remote Dallas and Atlanta offices with their supply, utility & day to day needs. Additionally, you will help coordinate company events (including team lunches and office activities). Dropoff is a startup so the successful candidate will need to be flexible, enjoy a fast-paced work environment, have strong organizational and communication skills. The position requires strong organization skills, excellent interpersonal skills, attention to detail and the ability to work well with both internal team members and outside clients/vendors.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
5 days ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
5 days ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
5 days ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Operations Manager

Arrive Logistics
Austin
1 week ago
+22
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Microsoft Dynamics 365 Consultant, Supply Chain Mo…

Thinkmax
Austin
1 week ago
+12
Analyzing and documenting client needs; Supporting the client in validating and understanding the analysis; Identifying process optimization opportunities; Communicating customer requirements in functional specifications to the development team; Designing and assisting in the execution of data migration processes; Integrating existing systems with the module; Conducting integrated testing; Participating in quality control and ensuring the integrity of information; Ensuring the smooth implementation of the solution; Documenting the different solutions implemented (business rules, flow rules, schematics, user documentation, etc.); Training and supporting customers in the use of the solution; Developing and participating to solution sales demos as required.

Technical Support Representative

BigCommerce
Austin
1 week ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Implementation Consultant

Brightpearl
Austin
1 week ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Third Shift Tracking Specialist

Arrive Logistics
Austin
1 week ago
+22
Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

Summer 2020 Internship

Arrive Logistics
Austin
2 weeks ago
+22
We are looking for dedicated, high-energy interns with an interest in sales! As a Customer or Carrier Sales Intern, you will learn what it means to be on the front lines of a 3rd Party Logistics brokerage. Interns will provide support to our Customer or Carrier Sales team by tracking shipments in transit, working directly with carriers and booking loads that are high-priority for company success. After an in-depth training program with a group of your peers, you will hit the floor with your designated mentor for the summer!

Executive Assistant

Arrive Logistics
Austin
3 weeks ago
+22
Arrive Logistics is looking for an experienced Executive Assistant to support our C-suite executives. The right candidate for this position has a proven track record of successfully working with a team of executives & owning a variety of responsibilities. The Executive Assistant should be a scheduling guru, a proactive problem-solver, and above all else, a true ambassador of the Arrive Logistics brand.

Customer Service Representative

Dropoff, Inc.
Austin
3 weeks ago
+16
Dropoff is looking for a Customer Service Representative (CSR) to serve as part of a professional, friendly support center team. This position is based in Austin, TX.  We view every customer interaction as an opportunity to impress our users and show how much we genuinely care about their experience. We’re looking for someone who is technical enough to understand and address both delivery and product issues, but also a strong communicator who enjoys working with customers. You will play an integral role in delivering exceptional standards for the customer experience that sets our company apart from the competition. In addition to supporting the needs of our customer base, you will also lead the order-to-delivery process for new prospects while acting as a liaison between them and our operations team to ensure the delivery of time-sensitive shipments.

City Launcher -- Austin

AirGarage
Austin
1 month ago
-- Drive supply-side acquisition, sell businesses and parking lot owners on joining AirGarage’s platform. -- Build and execute on a launch plan and strategy for your market(s) - Identify and contact target accounts in your defined territory. -- Report regularly to leadership on your successes and failures, providing actionable insights that will lead to your continued professional development. -- Coordinate the delivery and installation of hardware and train lot owners on how to use the platform once they sign up.

Customer Support Associate

SelfMade
Austin
2 months ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Technical Support Engineer

Linnworks
Austin
3 months ago
+14
We are looking for an exceptional Technical Support Engineer to join our rapidly growing team in Austin, Texas. This is a uniquely rewarding and exciting opportunity where you will be on the ground floor of building our Support Operation with our Technical Services Manager, taking ownership to ensure that Linnworks customers use the platform to its full potential. Linnworks is a fast-paced, entrepreneurial environment where you'll be collaborating with talented, global team members who value your input. This is a great opportunity for those seeking a role that encourages you to make an impact...it is not your typical 9-5 Technical Support role. 

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