Mid Level Austin Startup and Tech Jobs

44

Client Success Manager

DISCO
Austin
1 day ago
+31
Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

Customer Success Manager - Mandarin & English…

Cloudflare
Austin
2 days ago
+21
You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing their post-sale experience. Acting as the primary point of contact for Cloudflare customers you’ll be "the face of the business”. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. You’ll regularly meet with customers to communicate Cloudflare's value; these conversations may happen in-person or via phone / video conference. Cloudflare delivers cutting-edge products and services, iterates quickly, and changes direction frequently. Maintaining a deep understanding of Cloudflare's solutions so that you can lead value-added customer conversations, understand customer's needs, and communicate these needs back to internal teams is critical to the role.

IT Billing Applications Manager

Customer Success Manager

IT Technical Billing Lead

Team Lead, Customer Success Manager

Atlassian Tools Administrator

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Senior Customer Advocacy Manager

Compeat
Austin
2 days ago
+25
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization. These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.

Customer Success Manager

ClearDATA
Austin
4 days ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

Assistant Manager, Operations Strategy

Aceable
Austin
4 days ago
+39
Are you a motivated manager with strong project management skills? The Assistant Manager, Operations Strategy is responsible for innovating our offerings in the Texas market and growing our team of talent across the state. You will also help to drive a high performance culture and use analytics to determine additional opportunities for the business to continue to grow. You will work closely with the operations team and general manager, leading the strategic direction and major efforts that will drive accelerated growth and profitability.

Senior Network Engineer

CrowdStrike
Austin
4 days ago
+36
Plan data center builds for agile use and deployment. Product periodic status reports on data center progress and performance and costs. Work with capacity planning and sales to ensure needed growth. Gather historical trends to use for forecasting growth.

Technical Account Manager - East Coast

Salesforce Business Analyst

Technical Account Manager - East Coast

IT Security Analyst

Procore Technologies
Austin
5 days ago
+20
Identify, document and report security issues and concerns to officials. Follow-up on action items to resolve IT and program security issues. Develop remediation plans and coordinate activities with other organizational departments. Optimize up-to-date technical solutions and processes, including: analyzing vulnerability reports (Qualys or Nessus related data) and audit logs (Splunk, SUMO). Create actionable reports of findings to be provided to customers. Utilize Anti-spam/anti-spyware, enterprise configuration and integrity management tools. Manage common threats and issues leading to security incidents, e.g., common forms of malware, credential phishing, "drive by" host compromises, internal data spillage events, and inadvertent data leaks. Host forensics skills, including collecting and analyzing system artifacts (file system, memory, running processes, and network connections) to assess potential compromise. Utilize technical basics, including networking fundamentals, common application protocols, system architecture, and basics of software development. Research and learn unfamiliar technologies quickly, adapting existing knowledge and processes to investigate and resolve security issues.

IT Support Specialist

IT Security Engineer

Client Success Manager

Social Solutions
Austin
5 days ago
+26
Social Solutions is seeking a Client Success Manager to own the ongoing client experience, with a focus on ensuring the deep and successful adoption of our suite of SaaS products for nonprofits, and driving long-term value aligned with our clients' mission-focused outcomes. You will monitor the ongoing health and satisfaction of your book of clients and establish a cadence for client interactions that ensure each client is fully optimized on their existing deployed solutions and successfully renews. 

Account Manager, Mid-Market (Austin)

Medallia
Austin
5 days ago
+48
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers. Up to 50% travel.

Strategic Relationship Manager

A Cloud Guru
Austin
5 days ago
+30
As a Strategic Relationship Manager you'll be a champion for our customers and identify, establish and nurture relationships with executive-level sponsors across our enterprise base. You'll be responsible for accelerating existing business growth, expanding relationships with our clients, and mitigating churn risk. Success in this position requires exceptional consultative sales, account management, a willingness to experiment, and a passion for helping other achieve results. You're optimistic, empathetic, and constantly look for opportunities to improve systems, process and results. You thrive in our ever-changing, fast-paced startup environment. Ideal candidates will have the ability to drive growth and relationship strategy coupled with a willingness to roll up their sleeves and execute the tactics.

Director of Strategic Planning

Tecovas
Austin
5 days ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Customer Success Manager

New Knowledge
Austin
5 days ago
+38
You're looking for a team where you can drive decisions, be challenged, investigate and explain complex problems for our clients. You want to collaborate with smart, creative, and energetic people. You're comfortable with being uncomfortable. You look for projects where you can learn new technologies and techniques. You're comfortable working with data, synthesizing information from a variety of sources, and communicating your findings to decision makers. If this sounds like you, you sound like someone we want on our team.

Strategic Services Account Executive

Khoros
Austin
6 days ago
+52
As the Strategic Services Account Executive, you will drive Spredfast + Lithium Strategic Services opportunities to closure by leading deal development and management. You'll work with our Social Strategy team as you determine how to structure deals, develop SOWs and MSAs as well as manage the deal from scoping to approval and order. This is an overlay sales role requiring core technical expertise and an understanding of social business and marketing strategy.

Senior Windows System Engineer

Vrbo
Austin
6 days ago
+28
We are seeking a Senior Systems Engineer to join our Site Reliability Engineering team, part of Vrbo's Hybrid Cloud Technology organization. In this role, you will partner with our engineers to drive solutions and execution for our two key service areas; operational support for our Off Platform (.NET) product stacks and systems management. You will focus on hybrid cloud hosted solutions and applications with an automation driven approach to deployment and configuration. A deep understanding of our .NET product stacks as well as the operational infrastructure will be key to success in this role. You will work closely with our team of software engineers and managers along with our other hosting operations teams to offer the tools and hosting required quickly and efficiently while maintaining quality of work.

Customer Success Manager

Square Root
Austin
6 days ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Customer Success Manager

WP Engine
Austin
6 days ago
+15
You will work with our largest and most strategic clients to help identify, quantify and track the key performance indicators most important to their business; create customer success plans to help customers achieve their goals. We work as a team to program manage escalations, campaigns and high traffic events; anticipating needs based on an understanding of customer initiatives and holding the partnership accountable to shared goals. CSMs partner with the Sales Account Managers to continually identify and develop new opportunities to drive adoption and align with customers' strategic goals.

Salesforce Administrator

Shogun Enterprises Inc.
Austin
1 week ago
+13
About Shogun Shogun is a rapidly growing, fintech startup backed by 8VC, Founders Fund, and other prominent venture capital firms in Silicon Valley. Our first product, Hearth (gethearth.com), is a SaaS platform that helps home improvement contractors close more sales by offering competitive financing options to their clients. About the Role Do you live and breathe building scalable processes from the ground up? Have you built systems to

Associate Director, Value Creation

Vista Consulting Group
Austin
1 week ago
+32
We are looking for an Associate Director, Value Creation to join Vista Consulting Group (VCG), the operating and consulting arm of Vista Equity Partners (VEP), the leading private equity firm focused on investing in software, data, and technology-enabled businesses. The Associate Director, Value Creation will be a strategic partner that will work hand in hand with the CEOs and their leadership teams of our portfolio companies. The Associate Director, Value Creation will work closely with senior executive teams at our portfolio companies to identify value creation opportunities, shape and align on implementation, and support their execution and long-term success. We value the differentiated skillset and experience that top-tier consultants bring to our organization. This represents a unique opportunity for the right candidate to leverage his/her generalist / all-around athlete / utility player toolkit to create impact in the near term with the possibility to eventually transition to operating executive roles in our portfolio. The ideal candidate will have three to four years of post-undergrad or two to three years of post-MBA strategy consulting experience at a top-tier firm. Some casework or exposure to the technology space is preferred but not required.

Manager, Partner Operations

DoorDash
Austin
1 week ago
We’re looking for a Partner Operations Manager to grow, manage and improve the merchant side of the business by identifying and solving operational problems in the Texas region. As a member on our Local Team, you will be responsible for executing our strategic advantage: winning, growing and maintaining the best merchants in each city. As a Partner Operations Manager, you are a critical piece of DoorDash’s growth and success in every market in

Cloud Systems Administrator

SailPoint
Austin
1 week ago
+32
Cloud Systems Administrator is responsible for providing support and governance to critical internal infrastructure and applications both in the cloud and on-premise.  This is a professional level position and requires strong execution and analytical abilities.  This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology.  Candidate must have strong server, network, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices.

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