Austin Tech Jobs and Startup Jobs

77

Client Success Manager

DISCO
Austin
4 hours ago
+31
Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

Enterprise Customer Success Manager

Cision (formerly TrendKite)
Austin
5 hours ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Software Engineer Intern

Blackbaud
Austin
7 hours ago
+38
As a Blackbaud Software Engineer Intern, you will work as a team of engineers to rapidly develop and deploy Blackbaud software to our production systems in a cloud model. You will use your programming and problem solving skills to develop software solutions for nonprofits of all shapes and sizes. You will assist in developing applications to assist nonprofits with their fundraising, financial, educational, and business needs, helping them save time and stay focused on their missions. Using your strong technical foundation and passion for learning, you will continue to broaden your technical skill set through training, research, and challenging development opportunities. We view our Internship Program as an opportunity to build long-term relationships with outstanding students, while enhancing their knowledge in a business environment.

Director, Customer Success - Onboarding & Adoption

Strategic Peer-to-Peer Fundraising Adviser

Software Instructor

Customer Success Manager, Arts & Cultural

Load 1 more jobs5 jobs at Blackbaud

Team Lead, Customer Success Manager

Cloudflare
Austin
12 hours ago
+21
You will be our first Customer Success hire in Austin, Texas. You will build and lead a very capable customer success team by recruiting, hiring, training, mentoring and developing new team members in Austin. You'll carry the retention goal for the entire team, and play a major part in the expansion goal for customers as well. This first hire will start in a player/coach capacity, maintaining a book of business in order to learn about our customer journey and the Cloudflare technology. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.

Customer Success Manager

Customer Success Analyst

Juniper Square
Austin
10 hours ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Customer Advisor

Rapid7
Austin
1 day ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Associate Customer Advisor

Rapid7
Austin
1 day ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
1 day ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Customer Engagement Specialist

RigUp
Austin
2 days ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Sales Development Representative

Sana Benefits
Austin
2 days ago
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. To make big improvements, we need innovative solutions that make great care available at affordable levels. At Sana, we are passionate about fixing this problem. To do this, we have built a new kind of health plan from scratch for employers and their employees. Our customers can offer rich benefits to attract and retain

Real Estate Transaction Advisor

Amherst
Austin
2 days ago
+18
As a Real Estate Transaction Advisor, you are a licensed real estate agent with a passion for helping clients transact and close on the right home. You are a Real Estate expert that wants to see deals through to the end. You are organized and diligent about your follow up and know how important it is to deliver an amazing customer experience. This is an opportunity to work in a new role with a high volume of transactions and no lead generation.

Event Marketing Internship

Civitas Learning
Austin
2 days ago
+24
Civitas Learning is seeking an Event Marketing intern for the 2019 Fall semester. The Event Marketing intern will assist the Marketing team in proactive planning, communication, and coordination of overall event execution. These events include industry events, educational technology conferences, networking dinners or cocktail receptions, and customer-facing events.

Executive Director, Customer Operations

Vista Consulting Group
Austin
3 days ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Sales Manager

College Forward
Austin
3 days ago
Reporting to the Managing Director of CoPilot, the CSM will act as primary lead generator for the CoPilot team. The CSM will oversee the Sales efforts by: directly contacting potential partner organizations, monitoring inbound leads, converting leads into official partner, giving product demonstrations, and documenting processes. The CSM will work closely with CoPilot colleagues to explore, create, and refine impact analyses that reinforces CoPilot’s value.

Customer Success Manager

AlertMedia
Austin
3 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Account Manager, Mid-Market (Austin)

Medallia
Austin
4 days ago
+48
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers. Up to 50% travel.

Retention Specialist

GoDaddy
Austin
4 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Customer Success Specialist

REX
Austin
4 days ago
+34
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
4 days ago
+34
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Associate Customer Success Manager

BigCommerce
Austin
4 days ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Client Development Account Executive (eCommerce)

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