Austin Tech Jobs and Startup Jobs

41

Team Manager, Customer Advocacy

Compeat
Austin
6 hours ago
+25
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Customer Advisor

Rapid7
Austin
19 hours ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Associate Customer Advisor

Rapid7
Austin
19 hours ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Customer Success Manager

A Cloud Guru
Austin
21 hours ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Sales and Marketing Intern - Fall Semester

Social Solutions
Austin
1 day ago
+26
Cold call prospective customers to gather information. Assist in establishing our geographic presence, including listing our contracts out by location. Research our competitors and compile information pertaining to pricing. Other duties as assigned.

Sales and Marketing Intern - Fall Semester

Tier 1 Customer Support Specialist

Software Engineer - Intern

RetailMeNot, Inc.
Austin
1 day ago
+40
We’re looking for hardworking new graduate computer scientists to join our team. At RetailMeNot, you will receive mentorship, grow your skills and your career, all while driving our company to deliver on our vision. The software we create at RetailMeNot typically involves working with mobile, web, or data technologies that scale for millions of users. As a new engineer, you’ll be able to focus on one or more of these technologies and grow your career, and you'll have a ton of opportunity to deliver impact your team and the business.

Customer Engagement Specialist

RigUp
Austin
1 day ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Marketplace Operations Intern

Marketing Intern

Executive Director, Customer Operations

Vista Consulting Group
Austin
2 days ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Sales Intern

ThousandEyes
Austin
2 days ago
We are looking for highly motivated, entrepreneurial, and organized interns to join us for up to 10 weeks this fall, spring or summer. In this role, you will be working with professional sales representatives to research and communicate with a broad array of prospective customers and existing customers.

Customer Success role at a fast growing company

ePayPolicy
Austin
4 days ago
ePayPolicy is the ONLY payment processor designed specifically for independent insurance agencies to accept credit card and ACH payments online. We’re the BEST at what we do, just ask any of the 24 state insurance associations that endorse us as their go-to payment processor. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept payments. Today, with over 1,500 clients

Customer Support, Associate

Blackbaud
Austin
4 days ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

IT Specialist - Intern

Cerity
Austin
5 days ago
+15
At Cerity, we’re pushing the boundaries to bring small business owners an innovative approach to workers’ comp insurance. In the modern business world, we’re helping you operate smarter. We are a different kind of company, one that wants to make insurance easy because it should be. Our goal is to make it easy for small business owners to protect their business. We believe small business owners need a simple no-hassle way to buy workers’ comp

Event Marketing Internship

Civitas Learning
Austin
5 days ago
+24
Civitas Learning is seeking an Event Marketing intern for the 2019 Fall semester. The Event Marketing intern will assist the Marketing team in proactive planning, communication, and coordination of overall event execution. These events include industry events, educational technology conferences, networking dinners or cocktail receptions, and customer-facing events.

Customer Service Representative

Vrbo
Austin
5 days ago
+28
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things Vrbo, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Customer Support Specialist- 1st shift

Volusion
Austin
5 days ago
+28
As a Customer Support Specialist you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Customer Support Specialist- 2nd shift

Volusion
Austin
5 days ago
+28
As a Customer Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Customer Success Specialist

Digital Pharmacist Inc.
Austin
6 days ago
About Us   Digital Pharmacist is a rapidly growing digital health company that powers technological communication and adherence solutions for 7,500 pharmacies, national pharmacy wholesalers, hospital systems and pharmaceutical brands. Millions of patients use the company's products every month. Digital Pharmacist is the official digital partner of the National Community Pharmacy Association. The company is headquartered in Austin, Texas, with

Customer Success Manager

Cloudflare
Austin
1 week ago
+21
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Team Lead, Customer Success Manager

Community Support Representative (hourly, full-tim…

Adia
Austin
1 week ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Marketing Internship

Iris Telehealth
Austin
1 week ago
+39
Marketing Internship Iris Telehealth is looking for a hard-working and ambitious student who’s wants to leverage their college curriculum and apply their skills to Iris’ fast-paced, diverse marketing and sales projects. As Iris Telehealth’s Marketing Intern, you will report to our Marketing Specialist and work closely with the marketing and sales teams to assist in a broad range of projects and initiatives. These projects will range from social

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