Austin Tech Jobs and Startup Jobs

35

Manager - Customer Success

OutboundEngine
Austin
2 hours ago
+21
As a Manager on our Customer Success Team  your day will be dedicated to helping individual members of the team meet and exceed their goals. Does this seem like an exciting opportunity where you can help the team grow while achieving your career goals? If so take a look below and reach out. 

Manager, IT Network Engineering

CrowdStrike
Austin
1 day ago
+36
The CrowdStrike Information Technology team is looking for a Manager, IT Network Engineering to join our team. This position plays a critical role in helping lead the team that is responsible for designing and supporting daily network operations for all CrowdStrike team members. This position will have a hands-on approach, working closely with business management and key personnel to identify and prioritize key initiatives.  Ensuring those initiatives enable agility in growing our network through proven design, optimization, and implementation skill sets. The successful candidate will provide leadership and mentorship to junior personnel within the Network Engineering Team, as well as formally present solutions to the team as part of our collaboration effort. 

Director, Sandbox Research & Development

Director, Technical Customer Success

Rapid7
Austin
1 day ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Customer Success Manager

A Cloud Guru
Austin
1 day ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Sales and Marketing Intern - Fall Semester

Social Solutions
Austin
1 day ago
+26
Cold call prospective customers to gather information. Assist in establishing our geographic presence, including listing our contracts out by location. Research our competitors and compile information pertaining to pricing. Other duties as assigned.

Sales and Marketing Intern - Fall Semester

Software Engineer - Intern

RetailMeNot, Inc.
Austin
1 day ago
+40
We’re looking for hardworking new graduate computer scientists to join our team. At RetailMeNot, you will receive mentorship, grow your skills and your career, all while driving our company to deliver on our vision. The software we create at RetailMeNot typically involves working with mobile, web, or data technologies that scale for millions of users. As a new engineer, you’ll be able to focus on one or more of these technologies and grow your career, and you'll have a ton of opportunity to deliver impact your team and the business.

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
1 day ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Director of Education Services

SailPoint
Austin
2 days ago
+32
The Education Services Director will have proven experience creating a “best in class” education services business for a high-tech company.  This individual will have a background in leading a customer training program comprised of instructor-led training, self-paced eLearning and professional certifications. The Education Services Director will have proven experience working across all functions of a company to achieve business goals.

VP of Professional Services

Blackbaud
Austin
3 days ago
+38
This position requires a hands-on, energetic, customer service oriented entrepreneurial leader to manage and lead the Company’s professional services and I&A operations functions covering thousands of projects a year with hundreds of thousands of hours of delivery. This role will have regular exposure to the Company’s senior leadership and the candidate should be comfortable representing the business to multiple audiences. This individual needs to have exceptional communication skills, a strong analytical acumen, proven delivery successes in complex project implementations, hands-on operational experience and outstanding leadership credentials. This role will require effective teamwork among many different constituents including internal and external customers, other services functional leaders and business unit stakeholders. Specific accountabilities to include:

Customer Success Manager, Arts & Cultural

Team Lead, System & Network Operations Center

Executive Director, Customer Operations

Vista Consulting Group
Austin
3 days ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Sales Intern

ThousandEyes
Austin
3 days ago
We are looking for highly motivated, entrepreneurial, and organized interns to join us for up to 10 weeks this fall, spring or summer. In this role, you will be working with professional sales representatives to research and communicate with a broad array of prospective customers and existing customers.

IT Specialist - Intern

Cerity
Austin
5 days ago
+15
At Cerity, we’re pushing the boundaries to bring small business owners an innovative approach to workers’ comp insurance. In the modern business world, we’re helping you operate smarter. We are a different kind of company, one that wants to make insurance easy because it should be. Our goal is to make it easy for small business owners to protect their business. We believe small business owners need a simple no-hassle way to buy workers’ comp

Lowe's Drop Ship Marketplace Manager

Spreetail
Austin
5 days ago
+32
Lead a team of Marketplace Mangers focused on Drop Ship Marketplaces. Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Head of Marketplace Management

Marketplace Manager - Google Express

Event Marketing Internship

Civitas Learning
Austin
6 days ago
+24
Civitas Learning is seeking an Event Marketing intern for the 2019 Fall semester. The Event Marketing intern will assist the Marketing team in proactive planning, communication, and coordination of overall event execution. These events include industry events, educational technology conferences, networking dinners or cocktail receptions, and customer-facing events.

Assistant Manager, Operations Strategy

Aceable
Austin
6 days ago
+39
Are you a motivated manager with strong project management skills? The Assistant Manager, Operations Strategy is responsible for innovating our offerings in the Texas market and growing our team of talent across the state. You will also help to drive a high performance culture and use analytics to determine additional opportunities for the business to continue to grow. You will work closely with the operations team and general manager, leading the strategic direction and major efforts that will drive accelerated growth and profitability.

Marketplace Operations Intern

RigUp
Austin
1 week ago
+27
Data entry and cleaning. Resume parsing and formatting for our customer base. Capturing updates to be translated to new requirements.

Director Enablement & Training

Marketing Intern

Associate Manager, Customer Success

Kazoo
Austin
1 week ago
As an Associate Manager of Customer Success, you will become an expert in responding to inquiries related to all of Kazoo’s customers. You will be the liaison between the end user and multiple internal product groups including Customer Success, QA and Engineering. You will be responsible for relaying feedback regarding necessary improvements and changes. You should possess a thirst for data, and your decisions should be backed by said data. Further, you will also lead the Kazoo support team, mentoring and coaching the support specialists along the way.

Customer Success Manager

Cloudflare
Austin
1 week ago
+21
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Team Lead, Customer Success Manager

Director of Strategic Planning

Tecovas
Austin
1 week ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Analyst, Global Partner Success Operations

Vrbo
Austin
1 week ago
+28
Expedia Vrbo is seeking a top-tier Business Analyst to join our Global Partner Success Operations team in Austin. The Global Partner Success Operations team produces enterprise-wide visualizations and analytical reporting used by both account managers and senior leadership to make key business decisions. The team consists of high performing creative analysts capable of crafting and developing critical data sources along with the business

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