Senior Manager, Professional Services Sales (
As a Professional Services Sales Senior Manager in Medallia’s Professional Services group, you play an integral role supporting the sale of Medallia. You leverage your deep experience leading software implementations, as well as expert knowledge of Medallia to inspire customer confidence. You help prospects architect best practice solutions that address specific customer business needs while being practical to implement and easy to service. You are the critical link between commitments made during the sale and delivery during the implementation. You are the expert voice, pivotal designer, reviewer, and escalation point to ensure success for new and existing Medallia customers operationalizing CEM.This is an ideal opportunity for someone with a background in technology, consulting, market research, client management, and pre-sales to take a leading role in transforming the way our clients engage their customers and in driving Medallia’s growth.