Austin Tech Jobs and Startup Jobs

132

Account Representative II

LegalZoom
Austin
10 minutes ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer’s needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Renewals Account Manager

Spredfast + Lithium
Austin
2 hours ago
+16
Responsible for customer renewals with a goal to achieve and exceed the quarterly renewal target and minimize churn. Ensure accuracy of a high volume of client data. Generate quotes and commercial contracts with accuracy. Own the critical path of a renewal transaction to create action and urgency in closing renewals timely and accurately. Identify and deliver to our Account Executives leads for up-sells for additional products or additional usage. Escalate customer issues to Customer Success as they arise to ensure resolution and customer satisfaction. Monitor overall account health and satisfaction and proactively engage internal teams to ensure that satisfaction remains high.

Commitment Administrator

Keller Williams Realty International
Austin
3 hours ago
+16
Our ideal Commitment Administrator is precise, detail oriented and extremely efficient. You have a passion for spreadsheets, checklists and all things organization. You are a customer service professional, and maintain a high sense of confidentiality. Supporting the entire Commitment Team, you will help ensure all Keller Williams franchises operate at the highest level—ensuring profitability and success, and monitoring compliance issues.  

Client Success Manager

Iodine Software
Austin
3 hours ago
+11
You will be responsible for managing a portfolio of clients and working directly with those clients on their requirements with the ultimate goal of client retention. If you are driven by building relationships, solving complex business problems and exceeding client expectations, this position may be right for you.

Network Security Research Architect . (Relocation…

NSS Labs
Austin
3 hours ago
+22
This is not an entry-level position. Your proven practical expertise will drive efforts related to the development of research that fuels pertinent enterprise-client discussions and aids in the development of NSS’ world-class test methodologies. You will be part of company that is chartered with making a difference in the world of cybersecurity. The ideal candidate must possess a good understanding of technology trends and the underlying competitive environment, be interested in, and skilled at, writing and communicating to various audience levels. Perhaps most importantly, the right candidate must desire to advance transparency and accountability within the cybersecurity industry.

Senior Manager, Strategy Integrated Property Manag…

HomeAway
Austin
3 hours ago
+28
HomeAway, an Expedia Group brand is hiring for a Senior Manager, Strategy Integrated Property Management (IPM) Business. In this role, you will be a key member of the IPM team, responsible for leading strategic initiatives including strategic planning, business insights, data analytics and program management. This role provides a rare opportunity to gain exposure to a wide cross section of HomeAway’s business operations and work across the spectrum of key functions within HomeAway. You will work closely with the product, marketing, analytics, finance, and sales organizations to drive strategy initiatives for HomeAway’s Property Management Business segment.

Senior Manager, Corporate Strategy

Director of Digital and Analytics Platform, Traveler

Key Account Manager, North America Enterprise Accounts

HomeAway Partner Success Account Manager, Integrated Property Manager

VRBO Partner Success Account Manager, Integrated Property Manager

Expedia Partner Success Account Manager, Integrated Property Manager

Executive Administrator

Manager, North America Partner Success

Senior Manager, Regulatory Operations

Acquisition Account Manager

Load 7 more jobs11 jobs at HomeAway

Administrative Assistant, Rx Saver

RetailMeNot, Inc.
Austin
13 hours ago
+30
We are looking for an Administrative Assistant to join our fast-paced and growing team in sunny, downtown Austin. In this role, you will perform and handle complex technical and office administrative duties and support executives and senior leaders to whom you are assigned. Under minimal supervision and acting on your own initiative and direction, this position refines and prioritizes your leader’s day-to-day schedule, arranges travel, coordinates team events and additional responsibilities. You will manage the details of a highly confidential and critical nature, and function efficiently and effectively in a fast and professional environment. In addition, you will handle cross-functional coordination between programs and departments.

Systems Administrator II

Director - Digital Analytics

IT Support Engineer, Rx Saver

Administrative Assistant

Restaurant365
Austin
23 hours ago
+18
We are excited to welcome an experienced Administrative Assistant to our team in Austin, TX! In this role, you will be an integral part on the Administrative Team by providing administrative support while helping to promote and maintain company culture. You will serve as the first point of contact for visitors and incoming calls. You will work together with the team to achieve organizational goals while maintaining an efficient, productive, and positive office culture for guests and employees.

IT Support Specialist

Restaurant365
Austin
23 hours ago
+18
We are excited to welcome an experienced IT Support Specialist to our team in Austin, TX! In this role you will be responsible for assisting the Sr. IT Manager and System Administrators in the day-to-day IT operations of Restaurant365. Using their strong problem-solving and customer service skills, the ITSS will provide technical support and assistance to Restaurant365’s employees and be the first point of contact for technical issues. The ITSS will also perform setup of company-issued equipment for employees, maintenance and software updates to end-user devices, and provide A/V support for audio and video conference equipment.

HelpDesk Technician

RigUp
Austin
1 day ago
+16
RigUp is hiring a full time HelpDesk Technician in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.

Client Success Representative

Opcity Inc
Austin
1 day ago
+14
We are currently seeking a Full-time, highly motivated Client Success Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Platform Operations Specialist

CrowdStrike
Austin
1 day ago
+26
CrowdStrike Services is seeking a Platform/Operations Specialist who would be responsible for the planning, deployment, field and operational support of the CrowdStrike platform and related applications. The Platform/Operations Specialist (Platform Specialist) will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.

Associate Consultant

Technical Account Manager

Technical Support Engineer

Campaign Manager, Customer Success

WP Engine
Austin
23 hours ago
+15
We are looking for a dynamic Campaign Manager with a proven record in developing integrated campaigns to achieve retention and growth targets. We need that person who can move between the strategic needs of a campaign and the management of its execution. The person in this role should be continually thinking about optimizing results within current channels/campaigns through compelling messaging and great execution.

Customer Success Manager, Enterprise

WP Engine
Austin
23 hours ago
+15
Work with our Enterprise clients to help identify, quantify and track the key performance indicators most important to their business; create customer success plans to help customers achieve their goals. Program manage escalations, campaigns and high traffic events; anticipating needs based on an understanding of customer initiatives and holding the partnership accountable to shared goals. Partner with the Sales Account Managers to continually identify and develop new opportunities to drive adoption and align with customers' strategic goals.

Manager, Business Intelligence

WP Engine
Austin
23 hours ago
+15
Provide team leadership and management for WP Engine's Finance business intelligence (FiBi) team. Lead implementation of technology roadmap for all business intelligence teams across WP Engine. Orchestrate and lead complex multi-functional data improvement initiatives and move enterprise data architecture to the Google Cloud Platform. Be a domain authority in product data and analytics across the organization, partnering with corporate security for risk assessment to ensure compliance to data policy and regulations. Work closely with internal partners to implement data pipelines, turning business requirements into technical requirements and leading your team's data skills and resources to complete requirements. Direct a team of data professionals to deliver strategic data objectives as well as hire, train, develop, and promote team members. Collaborate with leaders across WP Engine to influence decisions and outcomes through the use of data. Own the help desk queue for all data improvement questions for Accounting and Finance. Other duties as assigned.

Technical Support Specialist (1st shift)

WP Engine
Austin
23 hours ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
23 hours ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Executive Director

New Knowledge
Austin
1 day ago
+19
Data For Democracy is in the search for an Executive Director. This person will be responsible for the formulation and implementation of policies, programs and objectives for developing and utilizing the resources and services available to the Data For Democracy community. You will have overall strategic and operational responsibility for Data For Democracy’s staff, programs, expansion, and execution of its mission. You will initially develop deep knowledge of core programs, operations, and business plans around data science and civic technology initiative that the organization promotes.

Customer Success Manager

Square Root
Austin
1 day ago
+24
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Call Center Representative

Opcity Inc
Austin
1 day ago
+14
We are currently seeking a Full-time, highly motivated Call Center Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

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