Austin Tech Jobs and Startup Jobs

29

Implementation Advisor

Khoros
Austin
20 hours ago
+58
Khoros is looking for an Implementation Advisor who will be responsible for managing and delivering complex software rollouts with multiple customers. The ideal candidate is a self-starter with a strong background working both independently, and with a team, to develop scalable processes and meet deadlines. The Khoros Implementation Advisor is a good listener who is articulate, responsive, patient, and possesses the ability to explain a wide range of social media concepts to customers with varying levels of social media knowledge.

Sr. Director, Market Implementation

Bright Health
Remote
21 hours ago
+31
Successful candidates will have a proven track record of succeeding in fast-paced and complex client-service settings. You anticipate what might go wrong and proactively optimize solutions to consider needs of multiple stakeholders. You consistently listen before acting; lead with accountability; and engage with an attention to detail. Your colleagues and clients recognize you for leading with empathy, collaborating with influence, and coaching engaged teams to achieve measurable results.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
20 hours ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Technical Support Engineer

AlertMedia
Austin
3 days ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Digital Manufacturing Project Manager

H-E-B
Remote
3 days ago
+44
Bachelor's degree or Master's degree in Computer Science or related field or comparable experience. Minimum 5-10 years’ experience in project management or technology management. Sr. Project Managers should have deep systems implementation experience which they can leverage throughout their respective project’s delivery lifecycle. Ability to lead in a team environment to manage and deliver multiple large technology projects concurrently. Sr. Project managers should possess the necessary business analytical skills to be able to assist with developing requirements and ensuring technical quality on large projects and/or complete these deliverables for less complex projects. Superior organizational, presentation, and customer service skills. Superior written and oral communication skills. Has command of both Agile and Waterfall project delivery methodologies. Demonstrated effectiveness in a fast paced, change-oriented work environment.

Digital Manufacturing ERP Functional Expert - Dyna…

H-E-B
Remote
3 days ago
+44
·        You will join a high performing ERP team with a mix of technical and functional expertise.  ·        You will deliver and support Microsoft’s D365 F&O solution for HEB’s Manufacturing Division. This will include Procurement, Operations and Finance functions with a long term plan for growth into Asset Management, Capital Project Management and Supplies/Non-sellables Procurement. ·        Your team will work as part of a cross-functional group with project planning and delivery, in-house development, Manufacturing Execution System and Controls systems expertise available.  You will work within traditional Waterfall and Agile Scrum frameworks depending on the project. ·        You will work with leaders, admin teams and plant-floor teams to capture needs and requirements, plan for change and support the business teams through transformation and work with the team to ensure a quality end product. ·        You will work with third party system integrator’s to ensure a quality product that meets H-E-B’s needs. ·        You will collaborate with your team to deliver technology solutions to improve user experience and drive business value. ·        You'll identify recurring issues and opportunities to improve the delivery process, team success, and business success. 

Senior Community Manager, Developer Community

MongoDB
Remote
4 days ago
+50
Be one of the faces and voices representing MongoDB in the developer community. Independently own one or more developer community programs, including responsibility for program growth and success.  Work cross-functionally with our product, marketing, and comms teams on shared goals. Develop and execute on timelines, deliverables, and reporting for your program(s) to drive success against team and individual goals. Build and execute on strategic plans for growing your programs in target regions around the world. Proactively work to develop a welcoming, inclusive, and supportive community environment for members from around the world.  Attend and speak at online and in-person events around the world.

Technical Support Manager

Rapid7
Austin
4 days ago
+24
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges. Partner with Customer Success Management and other Go-to-Market teams to develop account plans and engage customers in order to facilitate product adoption and resolve existing issues. Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs. Develop Global Support team members via active coaching and building career development plans. Work with members of Rapid7’s Customer Delivery Practices to identify opportunities to improve product supportability and the customer experience. Measure and manage the team to Rapid7’s customer and business goals, and work with the Global Support Leadership team to refine metrics and goals. Understanding the importance of team culture and helping to build a team with a “can do” attitude.

Technical Support Engineer

Rapid7
Austin
1 week ago
+24
Are you passionate about delighting your customers and helping them solve complex application issues? Are you the person who enjoys technical challenges and thrives to learn and develop skills beyond expectations? Then you are the right person to join our unique support team! As a Technical Support Engineer, you provide premier support to a wide range of technical customers. Alongside the Support team you will use your expertise and knowledge to help solve application problems for our valued customers. This position is full-time and based in our office in Austin.

Technical Compliance Program Manager (FedRAMP)

MongoDB
Remote
1 week ago
+50
The Technical Compliance Program Manager should be experienced in performing technical audits in several IT Security Related frameworks (i.e. PCI DSS, NIST SP 800-53, FedRAMP) and has a clear understanding of technical IT Security Controls. This is a critically important role and a great opportunity to build out an internal compliance program and help scale MongoDB Inc. to support our customer’s needs. MongoDB is a breakthrough company that is disrupting a $40B market. This position has significant growth potential and we’re looking for someone who is excited to take initiative and help lead. This position is based out of our New York City Headquarters (potential for remote role).

Technical Compliance Project Manager (FedRAMP)

MongoDB
Remote
1 week ago
+50
The Governance, Risk and Compliance Project Manager should be experienced in enabling organizations to establish efficient and effective processes, and drive forward change. Familiarity with compliance programs or technical audits in several Information Security related frameworks (i.e. ISO27001, PCI DSS, FedRAMP, NIST SP 800-53) is a plus.  This is a critically important role and a great opportunity to build out an internal compliance program and help scale MongoDB Inc. to support our customer’s needs. MongoDB is a breakthrough company that is disrupting a $40B market. This position has significant growth potential and we’re looking for someone who is excited to take initiative and help lead. This position is based out of our New York City Headquarters.

Customer Success Manager for Cloud Migrations

Atlassian
Austin
1 week ago
+59
We are searching for our first Cloud Migrations Manager that will be at the forefront of helping our customers learn about migration options and successfully plan for how to migrate their Atlassian software instance (Jira, Confluence, etc.) from their On-Premise environment to the Atlassian Cloud.

Project Director, Insights

Cision (formerly TrendKite)
Remote
1 week ago
+45
Propose innovation to existing media analysis work performed by PRIME and direction of future work Maintain understanding of client objectives and priorities. Liaise with PRIME project team and key stakeholders. Propose research questions and carry out the research leveraging PRIME data other data sources. Advance the client's understanding of the client's reputation in the media and the performance of its communications unit through defined research agenda. Dedicated to the client's section as an analytics lead.

Agency Alliance Manager

WP Engine
Austin
1 week ago
+24
Be responsible for the exciting growth of agency partnerships. You will have the opportunity to contribute your experience in Digital Marketing and Digital Experience Platforms. Responsible for identifying, pursuing, and acquiring new partners within territory. Drive business objectives of partner acquisition, opportunity generation, and revenue. Build long term collaborations and champion partner account adoption, expansion, and retention.

Product Support Specialist

Brightpearl
Austin
1 week ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Senior Program Manager

Atlassian
Austin
1 week ago
+59
As the ideal Senior Program Manager within Operations Enablement, you are a master at taking business objectives, breaking them into measurable results, and delivering capabilities that drive outcomes. You are adaptable and understand the need to experiment and pivot in a fast-paced environment that’s always changing. You are a driver, with the ability to spin up a model on a whiteboard, write a strategy page on Confluence, and jump into Jira to create the right structure for your teams' work.

Tech Stack Administrator

Khoros
Austin
2 weeks ago
+58
Khoros is looking for an experienced tech stack administrator to help configure our digital products, to ensure that they enable our desired support, customer engagement and marketing processes. Initially specializing in administering the Khoros Care solution, the tech stack admin will take on an important role in helping to prioritize and deliver key roadmap items, designed to help us execute, manage, analyze and iterate on the service we provide to our customers and prospects. 

Technical Support Engineer - Americas

Plivo
Austin
2 weeks ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
2 weeks ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Senior Real Estate Project Manager

Atlassian
Austin
3 weeks ago
+59
You will be responsible for all aspects of the projects including – feasibility, design management, procurement, construction delivery, negotiations with external partners, workplace design and construction activities, internal and external communications, budget setting and management, including significant focus on cash flow.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs