Austin Tech Jobs and Startup Jobs

5

Technical Support Representative

BigCommerce
Austin
3 hours ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Team Manager, Technical Support

Security Operations Support Lead

Cloudflare
Austin
1 day ago
+42
The Security Operations Support Lead supervises the technical activity of the Security Operations Support team. They will manage the escalation process and review incident and threat reports; develop and execute internal and external communication plans. They will measure team performance metrics and communicate the value of Security Operations to business leaders. Recommends how to optimize security monitoring tools and techniques. The Security Operations Support Team provides premium-level support for Cloudflare’s security products and features. Our largest and most technically sophisticated customers will contact Support for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.

Technical Support Engineer - Multilingual Preferred

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
2 weeks ago
+35
Who We Are Astronauts needed for a mission. At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the

Technical Support Engineer

Rapid7
Austin
3 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

Senior Support Engineer - Web Applications

Rapid7
Austin
3 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

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