Austin Tech Jobs and Startup Jobs

82

Client Success Manager

DISCO
Austin
1 day ago
+31
Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

Marketplace Operations Specialist

Worksmith
Austin
1 day ago
+17
About Worksmith Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand. Worksmith’s software saves time, money and headaches: for clients, Worksmith provides

Technical Account Manager - West Coast

CrowdStrike
Austin
1 day ago
+36
Serve as primary technical contact and augment our customer support teams. Onboard new customers to the CrowdStrike platforms. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices. Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite. Research customers’ technical issues in a timely manner and follow up with recommendations and action plans. Escalate customer issues to management when appropriate. Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed. Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues.

Technical Account Manager - East Coast

Customer Success Manager

Quali
Austin
1 day ago
Quali is the industry leader in delivering cloud-agnostic Environment as a Service (EaaS) solutions for Development and Testing, Sales Demo/POC, Training, and Cyber Range teams. Our Missions is to make infrastructure and applications easily accessible and consumable to every user in the organization by turning complexity into an on-demand service. You think that making infrastructure and applications easily accessible and consumable to every user

CUSTOMER SUCCESS SPECIALIST

Drillinginfo
Austin
2 days ago
This is your opportunity to learn how technology is driving better decisions, faster across the Oil & Gas industry. The time spent here will challenge and accelerate your understanding of the variety of issues facing the Oil & Gas industry today. If interfacing with people is a strong suit, don’t miss your chance to shape the future of Oil & Gas. This position is based in Austin, TX and reports to the Customer Success Manager.

Sales & Operations Coordinator

Elite Austin
Austin
2 days ago
+18
Elite Austin is a fast paced design company who specializes in furniture, staging, and design. We are seeking a sales & operations coordinator to join our team! We have a positive team atmosphere with self-starters who collaborate to create a successful outcome for all involved. POSITION SUMMARY Elite Austin is seeking a professional, sales driven people person with strong communication, project management, organizational and time management

Customer Success Manager

Kazoo
Austin
2 days ago
Our ideal candidate has led complex customer relationships, has a deep understanding of software implementation, and understands how to build customer service processes and practices that will scale and grow with the business. This role will lead all levels of customer implementations and ensure customer relationships are win-win and will continue long-term. This role has a huge impact on customer retention. We serve to make our customers look good with their employees so exceptional service is a priority. Work fast, make quick yet informed decisions, have fun, connect with smart people, and leave feeling energized for more!

Vice President Client Success

Social Solutions
Austin
2 days ago
+26
Over 90% of our revenue comes from our existing customer relationships. Therefore, Customer success and retention is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving significant value from our services. As such, we need a senior executive to own driving success for our customers as well as optimizing our recurring revenue. As a member of the Senior Leadership Team, this role includes responsibilities for Customer Success activities (e.g., on-boarding, adoption/expansion, advocacy, retention, renewals, and supporting our sales team with up-sells/cross selling, etc.) and financial responsibly over recurring revenue.

Customer Success Manager

Cloudflare
Austin
3 days ago
+21
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Team Lead, Customer Success Manager

Customer Success Manager - Mandarin & English Speaking

Customer Success Manager, Procore.org

Procore Technologies
Austin
3 days ago
+20
As a Customer Success Manager, you’ll partner with clients (non-profit, university, and trade associations) to drive adoption, manage business processes, and build Procore’s business. In this role, you’ll balance independent and collaborative work, sharing responsibility for business development, partnering with Implementation and Customer Support teams to drive post-implementation growth and success. This is not a sales position but you will own a portfolio of assigned clients.

Customer Success Manager, Enterprise

Customer Success Field Enablement Specialist

Director, Customer Success (Latin America)

Customer Success Manager, Payments

Blackbaud
Austin
3 days ago
+38
The role provides strategic guidance to assigned accounts and Blackbaud’s Customer Success Team with the goal of helping organizations collect more donations than they ever thought possible for their amazing cause. Candidates should think big and strategically help customers with fundraising best practices, expansion opportunities and upsell recommendations that produce real results. The team will work collectively to solve problems faced internally and address challenges customers express with an ever-evolving fundraising landscape. If you show up every day ready to help charities raise more money, do what you say and enjoy giving more than you take, this could be the team for you.

Customer Success Manager, Senior

Customer Support, Associate

Manager, Partner Operations

DoorDash
Austin
3 days ago
We’re looking for a Partner Operations Manager to grow, manage and improve the merchant side of the business by identifying and solving operational problems in the Texas region. As a member on our Local Team, you will be responsible for executing our strategic advantage: winning, growing and maintaining the best merchants in each city. As a Partner Operations Manager, you are a critical piece of DoorDash’s growth and success in every market in

Strategic Partner Manager

DoorDash
Austin
3 days ago
We’re looking for a Strategic Partner Manager to establish the merchant playbook and build strategic relationships with high-profile partners in order to drive revenue and win at the local level. As a member on our Local Team, you will be responsible for executing our strategic advantage: winning, supporting, and growing the best merchants in each city. As a Strategic Partner Manager, you will be directly responsible for driving incremental

Customer Success Representative

OutboundEngine
Austin
3 days ago
+21
At OutboundEngine, we take great pride in the fact that we’ve been named Best Places to Work in Austin three years in a row by providing an excellent product for small business owners and by treating our employees as our most valued resources. This doesn’t just mean happy hours and snacks and the usual start-up perks (though we certainly provide those); it means that we take our employees’ comfort, career development, and feedback very seriously.

Customer Success Manager

Modernize
Austin
3 days ago
+43
Who we’re looking for: Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to

Analyst, Global Partner Success Operations

Vrbo
Austin
3 days ago
+28
Expedia Vrbo is seeking a top-tier Business Analyst to join our Global Partner Success Operations team in Austin. The Global Partner Success Operations team produces enterprise-wide visualizations and analytical reporting used by both account managers and senior leadership to make key business decisions. The team consists of high performing creative analysts capable of crafting and developing critical data sources along with the business

Analyst, Global Partner Success Operations

Global Claims Manager

Director of Customer Success

New Knowledge
Austin
3 days ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to lead and collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds

Senior Customer Success Manager

Optimizely
Austin
3 days ago
+13
Company Description Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the

Customer Success Engineer

ThousandEyes
Austin
4 days ago
If you enjoy variety in job responsibilities, this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's environment, saving a company hours of bridge time during a significant outage impacting their infrastructure by finding the smoking-gun in a network outage, or simply helping someone understand the way that our applications work. The job is highly variable and requires both the ability to make data-driven decisions, and draw conclusions based on incomplete information. We're looking for out-of-the-box thinkers who can complement and extend the already formidable talents of our Customer Success organization.

Customer Success Manager

ClearDATA
Austin
4 days ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

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