Mid Level Austin Startup and Tech Jobs

30

Business System Analyst, Customer Success, Cloud B…

Google
Austin
1 hour ago
+15
Define business system requirements in form of product requirement document (PRD) and define success metrics for those. Participate in systems implementation projects (i.e. requirements documentation, systems configuration, test documentation and execution, issue identification and resolution). Collaborate with engineering and implementation teams to prioritize requirements and define the delivery roadmap. Drive adoption and change management as well as gather end users feedback. Plan, prioritize, and deliver systems enhancements.

Mid-Market, Enterprise Partner Manager

Modernize
Austin
15 hours ago
+43
Modernize is looking for a driven, and confident Enterprise Partner Manager to drive the success of our largest and highest revenue client partnerships. It’s not just an Account Manager role, you are responsible for strategically managing close relationships with top influencers and C-level executives. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an assigned portfolio of customers. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions consulting with your customers to develop ways to maximize desired outcomes, ensure ROI, and create high customer satisfaction. 

Enterprise Sales Manager

Adia
Austin
1 day ago
+35
Your challenge, should you choose to accept: Adia is seeking an experienced and strategic Enterprise Sales Manager to develop a rapidly growing sector of Adia’s business. As the leading on-demand staffing platform, Adia has more than doubled our user base in recent weeks during the COVID-19 pandemic -- we have talented workers across the country, and your job is to get them to work by finding new business opportunities. Ultimately, your

Customer Success Manager

Cloudflare
Austin
1 day ago
+42
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Team Lead - Customer Success

Self Financial
Austin
2 days ago
+38
Manage your team to reach KPI targets. Provide regular feedback to improve individual performance and personal growth. Be the voice of the customer to your cross-functional stakeholders to drive product and tool improvements. Recruit, interview, and hire new team members. Perform quality review analysis for your team. Report KPI successes and challenges to executive team.

Marketing Manager, Field Services (Remote)

Atlassian
Austin
2 days ago
+59
As the Go to Market Manager for Field Services, you will be responsible for developing the right services packages for our customers and delivering the needed assets and processes to support the sales and marketing of new offerings. This includes cultivating an understanding of our market, the needs of our customers, and creating compelling value propositions with clear messaging for sales. Working with Marketing, you will create visual assets to supporting sales with a clear selling motion.

Manager, Customer Support

Place Technology, Inc.
Austin
3 days ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

Manager of Customer Success

A Cloud Guru
Austin
4 days ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

Account Director

Volusion
Austin
5 days ago
+29
As an Account Director you will own the entire sales process from prospecting through to the close, and will be ultimately responsible for building and closing pipeline within a set of Named Accounts. You will also have the opportunity to engage with inbound leads that align with our parameters for accounts that fit our ideal customer profile. In either case, you’ll regularly engage prospects in dialogue to position Volusion’s ecommerce platform that will help them run their business and accelerate their revenue. You need to understand potential customers’ needs and pain points and be able to answer tough questions, as you will be their expert on the best solutions to grow their business. Should you accept the challenge and succeed you will enjoy our competitive salary and commission structure, monthly uncapped commissions, and long term career opportunities. 

Senior Business Development Manager (Germany)

Unity
Remote
5 days ago
+10
We are searching for an experienced Senior Business Development Manager (or equivalent) to join our Sales team in our gaming vertical, to help us shape and deliver sales strategies as we expand our business within some of the world's biggest games companies. You will work in the Business Development organisation at Unity, working autonomously and collaborating closely with key internal and external contributors to help us execute sales strategies. You must be a visionary thought leader and possess the ability to establish strategic direction, develop and flawlessly execute plans and inspire others to deliver desired results.

National Strategic Account Manager, Payroll &…

RigUp
Austin
1 week ago
+25
The role will be focused around identifying and securing new business opportunities. You will be responsible for creating strategic plans to capture new business ranging throughout the sales cycle from first contact to close. Additionally you will work on sales strategy development, playbook execution, and sales performance to manage and up-sell our current book of business. Critical to success in the role is the ability to leverage your network to identify upcoming opportunities, prepare and present RigUp products/services, as well as the ability to work cross-functional throughout the RigUp business units.

National Strategic Account Manager, Construction

Strategic Account Manager - Renewables

Account Director, Agency Lead

The Hustle
Austin
1 week ago
At the core, this job exists to find and work with brands and their agencies who want to advertise with The Hustle. More specifically, you'll be part of our Advertising Sales Team, which is responsible for monetizing our email content at a world-class level. Your objective is to help our growing sales team work through RFPs, guide us through the waters of the agency world, and exceed your individual quota.

Member Advocate

Sana
Austin
1 week ago
+33
Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps. Assist members with issues around their care journey - whether it’s finding a provider, helping with claims issues, or referring them to expert clinical care managers. Give feedback to the product team about member support issues so they can design better experiences. Generally strive to make sure members feel taken care of and love our service.

Senior Manager, Customer Success

Procore Technologies
Austin
1 week ago
+32
As our Senior Manager of Customer Success, you’ll partner with leadership to establish strategic plans and objectives that deliver against gross and net retention targets for the Specialty Contractor customers while delivering results within budget and on time. In this role, you'll focus on evolving our current processes to scale at hyper-growth speeds while leading and developing a team that embraces Procore’s values of Openness, Optimism, and Ownership.

Technical Account Manager

Coder
Austin
1 week ago
+31
Our Customer Success team is looking for a Technical Account Manager to work cross-functionally to support Coder’s largest and most complex customers. The TAM will lead the adoption and expansion of Coder within an assigned customer base. The TAM will leverage their extended team to guide customers through the strategic and technical facets of their software development transformation journey. As a TAM, you will regularly engage with diverse stakeholders and decision-makers within the customer and partner ecosystems to drive a world-class experience. This position is an excellent opportunity for someone who has a background in software development, pre/post-sales implementation/ support experience, and enjoys the fast pace of a startup. 

Seasonal Customer Service Representative

Kendra Scott
Austin
1 week ago
+33
We have an exciting career opportunity to join our friendly Corporate Customer Service team as a Customer Service Specialist. In this role you will interact with external customers across the country via phone and email in order to efficiently answer questions and resolve concerns. The mission is to represent the Kendra Scott brand and provide customers with “WOW” customer service at all times.

Sr. Customer Success Manager for Atlassian SaaS Pr…

Atlassian
Austin
1 week ago
+59
The ideal candidate truly finds happiness in helping people, is passionate about enabling the success of customers at scale and unleashing to the potential of every team. They get energy from and enjoy building trusted relationships with customers, listening to feedback and questions, and helping build solutions for customers. They are able to clearly identify and communicate themes from feedback to our product teams enabling us to continuously improve our customer experience. They strive to improve their customer success craft through self-study, elevating industry standards, metric analysis, and customer feedback.

Relationship Manager I

A Cloud Guru
Austin
1 week ago
+47
As a Growth Account Manager at ACG, you'll be focused on growing and renewing our existing accounts! This position sits within ACG's wicked smart sales organization and will partner closely with Customer Success to ensure a best-in-class experience. Ideal candidates will have the ability to drive growth, building meaningful relationships, and be willing to roll up their sleeves to execute the tactics to get you there.

Customer Success Manager

Miro
Austin
1 week ago
+17
Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Customer Success Manager

ThousandEyes
Austin
2 weeks ago
+21
This is your chance to join a rapidly expanding sales hub in Austin, Texas! Our continued success and growth is dependent on the happiness and loyalty of our customers. As a Customer Success Manager you will showcase your “Customer First” attitude, your enthusiasm for service and enjoyment of learning new technologies by managing our customer renewals and driving expansion in existing accounts. You will be responsible for driving renewals, creating and driving cross-sell and upsell expansion opportunities, developing long-term relationships with your assigned ThousandEyes customers, establishing yourself and ThousandEyes as a “trusted advisor” to your customers, and connecting with key business executives and technical stakeholders. You will become an expert on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Field Sales, Solution Engineering, Product, and Customer Success teams. In return, you will be supported and surrounded by the best and brightest people in the industry.

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