Customer Success Manager
2 weeks ago
This is your chance to join a rapidly expanding sales hub in Austin, Texas! Our continued success and growth is dependent on the happiness and loyalty of our customers. As a Customer Success Manager you will showcase your “Customer First” attitude, your enthusiasm for service and enjoyment of learning new technologies by managing our customer renewals and driving expansion in existing accounts. You will be responsible for driving renewals, creating and driving cross-sell and upsell expansion opportunities, developing long-term relationships with your assigned ThousandEyes customers, establishing yourself and ThousandEyes as a “trusted advisor” to your customers, and connecting with key business executives and technical stakeholders. You will become an expert on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Field Sales, Solution Engineering, Product, and Customer Success teams. In return, you will be supported and surrounded by the best and brightest people in the industry.