Austin Tech Jobs and Startup Jobs

51

Account Manager

Social Solutions
Austin
3 hours ago
+26
Establish and Maintain Relationships with Key Accounts. Develop & Execute Continuous, Client-Based Communications Strategy. Consult and Advise Software Users for maximum utilization. Manage Critical Needs Analysis, Value Proposition Design and Solution Formulation. Develop Strategic Account Plans for Existing Customers to Project 3-5 year growth terms.

Customer Success Manager

AlertMedia
Austin
15 hours ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Associate Customer Success Manager

BigCommerce
Austin
15 hours ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Manager, Customer Success Management

Senior Manager, Agency Partnerships

Strategic Partner Manager

Technical Account Manager

Load 1 more jobs5 jobs at BigCommerce

Client Success Manager

Pinpoint
Austin
1 day ago
+31
Sell to CTO and VP of Engineering and meet with C-level and LOB executives, and other key stakeholders. Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success. Proactively contribute towards optimizing our approach towards sales development to drive ongoing improvementDelivering and communicating ROI for our clients, throughout the customer lifecycleBeing the trusted partner for the customer on use-case and product functionalityQuarterbacking experiences by various cross-functional teams at Pinpoint, on behalf of the customer

Channel Enablement Partner

ThousandEyes
Austin
1 day ago
+21
This candidate will be responsible for the global design, development and delivery of enablement programs for partners across sales, solutions engineering and professional services roles. The enablement partner will lead and implement on-going support and execution of key revenue enablement initiatives including continuous process improvement, tools & systems capabilities, and team member skills building & training programs. Additionally, the ideal candidate will be well-versed in instructor-led, self-paced learning, train-the-trainer and certification programs.

Partnership & Channel Manager

RapidDeploy
Austin
2 days ago
+31
RapidDeploy is hiring a Partnership & Channel Manager working in our office in Austin, TX. As our Partnership & Channel Manager, you’ll be leading the relationship with our valued business partners, resellers, and sales channels. You will be coordinating all marketing, sales, training and other activities with our existing partners and ensure that all partnerships continue to be mutually beneficial. You will also source new channel partnerships where they add value to our customers. You will be part of a growing team, with an opportunity to chart your own course and influence the future of RapidDeploy.

Client Success Manager

ActiveProspect, Inc.
Austin
2 days ago
+23
Company Overview ActiveProspect is an Austin-based marketing SaaS company that provides real-time lead optimization and compliance solutions for companies engaged in online lead generation. We give companies the insight and control to take real-time action on their leads. Our suite of products (LeadConduit, TrustedForm and SuppressionList) are used to filter out unwanted leads, document consent for TCPA compliance, and improve conversion rates.

SVP, Inside Sales and Support Operations (Call Cen…

realtor.com
Austin
3 days ago
+14
The role will be responsible for defining success metrics and is accountable to the business for delivering on (but not be limited to) improved NPS response rates, scores and feedback, customer retention and renewals rates, increased customer usage and adoption broker and agent onboarding, and most significantly improving close rate stemming from realtor.com consumer referrals to business partners (brokers, agents, lenders, title, home insurers etc).

Senior Manager of Client Success

Consumer Success Representative - Spanish Bilingual

Consumer Success Manager

Consumer Success Representative

Client Success Representative

Load 2 more jobs6 jobs at realtor.com

Customer Success Representative

Adobe
Austin
4 days ago
+57
Delight your installed customer base throughout their customer journey – from implementation through renewal. Serve as the primary point of contact for customers and develop a trusted advisor relationship with customers to ensure they are using our solutions to achieve full business value . Identify and close new sales opportunities at your customers to grow our business while driving more value for our customers using our products. Identify renewal risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal. Collaborate with stakeholders such as Channel Partners, Technical Support & Finance. Utilize various systems (Salesforce.com, Gainsight, etc.) to track customer details, including customer health, engagements, and potential renewal / sales opportunities. Stay current with the most recent enhancements to our products and educate customers on offerings and updates. Help Magento's Customer Success team maintain a high-level of adoption and customer happiness.

Customer Success Representative

Adobe
Austin
4 days ago
+57
Our new Customer Success Representative can support individual customers during their entire customer journey with Magento, pilot new techniques, and identify improvement opportunities to support the evolution of the Global Customer Success Group. If you’re an outcomes-driven, semi-technical, and excited for a new opportunity in Customer Success, this role is for you! 

Account Manager

REX
Austin
5 days ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally. Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Comply with REX policy and all state/legal statutes.

Customer Success Manager

Juniper Square
Austin
5 days ago
As a Customer Success Manager at Juniper Square, you’ll be a trusted partner to our private equity customers, helping to drive usage and adoption of our software, and ensuring customer satisfaction, growth, and retention. You’ll be responsible for onboarding new customers, consulting on their usage, and ensuring they’re getting maximum value from Juniper Square.

Customer Success Specialist

MongoDB
Austin
5 days ago
+50
We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

Customer Success Manager

MongoDB
Austin
5 days ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Customer Success Manager

Place Technology, Inc.
Austin
6 days ago
+27
Earn the trust of our prospective customers and assist them as they make their journey through our free trial process. Educate and evangelize the benefits of using our product and ensure prospective customers are achieving that value. Nurture relationships with our existing customers and ensure they are maximizing the usage of our products. Handle functional questions and escalate technical needs as necessary. Engage in regular meetings with the relevant internal and external stakeholders managing pre-sales and project priorities.

Sales Account Manager

WP Engine
Austin
1 week ago
+24
Build a pipeline through customer business unit referrals, cold-calls, marketing leads, executive introductions, or your own network. Build and lead outreach campaigns in unison with our customer success team and inactive prospects. Work directly with customer success counter-parts to support customer needs and growth, including onsite travel and quarterly business reviews. Work independently to explain the value of WP Engine to prospective customers but know when to pull in others to provide additional transparency. Stay up-to-date on all products in the WP Engine portfolio in order to customize sales pitch. Rely heavily on sales enablement tools to display movement within your sales process. Salesforce organization and hygiene as well as operational excellence will make the difference between good and great. Run application demos with a deep understanding on how to set them up.

Cloud Customer Success Manager

Adobe
Austin
1 week ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Customer Success Manager

SourceDay
Austin
1 week ago
+43
Empathetic, Positive Attitude with a drive to provide a Customer experience unlike any other. Detail orientated, exceptional communication, collaborative and eager to jump in where needed. You can demonstrate success in thinking strategically, executing tactically while providing consistent and high levels of client engagement, growth and retention in a fast-paced environment. Comfortable in a start-up environment, ready to pivot when needed, and excited about playing acentral role in the future of the team and SourceDay as whole. 3+ years in Customer Success, Relationship Management, or similar role. Experience in client- facing role with a background that could be from client support, account management, project. management, manufacturing that has seen you strive for successful outcomes.

Corporate Sales Account Manager, Renewals

Unity
Austin
1 week ago
+10
Unity Technologies is looking for an ambitious, adaptable and driven Corporate Sales Account Manager to join our team in Austin. In this role, you will be an important part of our growing Renewals team (AMERS) to renew and upsell to existing small and medium-sized businesses in gaming and strategic verticals (Media & Entertainment, Auto, AEC) the Unity engine and services needed to bring their amazing ideas to life. You will help us lead the renewal sales cycle from outreach, qualify, and proposal stage through contract execution in coordination with Inside Sales team to drive revenue retention and growth.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

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