Entry Level Austin Startup and Tech Jobs

35

Associate Customer Success Manager

BigCommerce
Austin
1 day ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

People Communications Web Technologies Specialist

Customer Experience Associate

Perch
Austin
1 day ago
The Customer Experience Associate plays a critical role in generating new business opportunities through inbound and outbound sales calls and will be the first point of contact between homeowners and Perch.  The ideal candidate will have 1-2 years experience in a sales role, customer service role or in the real estate industry. The right candidate will be friendly, organized, and trustworthy, in order to create an exceptional customer experience. One of the things our customers love the most about the Perch experience is the level of support they get. In this role there will be an opportunity for ongoing mentorship by Perch Sales Leadership. 

Customer Experience Support Specialist

Perch
Austin
1 day ago
The Customer Experience Support Specialist is a customer facing role responsible for delivering ongoing support and guidance to our customers whom reach out directly to Perch. In this role you will focus on ensuring customers questions are answered or directed to the appropriate team member in a timely manner. The ideal candidate has a history of success interacting with customers and answering customer inquiries. The right candidate will be friendly, organized, trustworthy and works with a sense of urgency at all times, in order to create an exceptional customer experience. One of the things our customers love the most about Perch is the is the level of customer support they receive.

Inside Sales Consultant

Ethos
Austin
2 days ago
+33
Ethos is a new kind of life insurance built for people who don't have time for fine print, extra doctor's appointments or hidden fees. We have transformed a 15 week process of paper applications and medical exams, into just the click of a button - by quantifying the user’s health risk using predictive models.   Our investors include Sequoia Capital, Accel Partners, Google Ventures, Jay-Z, Kevin Durant, and Robert Downey Jr. We are listed among

Customer Support Specialist

Ethos
Austin
2 days ago
+33
Ethos is a new kind of life insurance built for people who don't have time for fine print, extra doctor's appointments or hidden fees. We have transformed a 15 week process of paper applications and medical exams, into just the click of a button - by quantifying the user’s health risk using predictive models.   Our investors include Sequoia Capital, Accel Partners, Google Ventures, Jay-Z, Kevin Durant, and Robert Downey Jr. We are listed as a Li

Customer Success Specialist

ScaleFactor
Austin
2 days ago
+13
You are a multi-tasker and can handle and deliver on competing priorities and deliverables. Your can-do attitude inspires your team and your speed in accomplishing tasks helps you thrive in a fast-paced, evolving environment. Your incredible attention to details enables you to identify and resolve problems quickly while you gather and analyze information accurately. You are technically competent and can read through messages quickly for content and routing to specific departments. You have the ability to take complex ideas and communicate them and your superior communication skills enable you to get your point across completely and effectively. Your adaptability and resourcefulness to drive results create a direct impact in all areas of ScaleFactor, now and in the future.

Customer Success Representative

Atmosphere
Austin
6 days ago
Atmosphere is looking for a Customer Success Representative to join our team! Do you find yourself drawn to the Atmosphere app whenever you see it playing? Do you love helping people? Do you remain cool under pressure? Are you the type of person who can strike up a conversation with anyone at a party? This CSR will support our business customers by providing technical support, answering general questions, and responding to all customer communication. This positive, solutions-oriented individual will help Atmosphere expand its footprint into thousands of new establishments by being the front-line to this revenue-driving, entertaining business solution we call Atmosphere.

Produce Claims Specialist

Arrive Logistics
Austin
6 days ago
+11
Arrive's claims and credit department is growing and we are looking for the right candidate to support the claims function for our Produce department! The Produce Claims Analyst will work closely with the Director of Claims, serving as the point person for managing and reviewing incoming Produce claims. The majority of this role will process and investigate all incoming claims being submitted and determine the carrier’s maximum liability, and/or information that is required prior to a claim being submitted to the Carrier. The Produce Claims Analyst will work closely with customer and carrier reps and with the Accounting team; as well as communicate with carriers, insurance companies and customers.

Customer Success Manager

AlertMedia
Austin
1 week ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Data Engineer

Square Root
Austin
1 week ago
+24
You’ll design, develop, and improve our ETL Engine to allow for rapid customer implementations, minimal customer investment, data quality and consistency, flexibility, durability, and availability.  You’ll design scalable systems that work in concurrency and are fault-tolerant.  As part of our implementation process, you’ll work directly with customers to integrate their business data. You’ll work closely with different teams at Square Root to deliver enhancements, ensure operational stability, and define + refine product features.  You’ll help expand the scalability of our system and maintain our customer relationships as we adapt to more clients and larger data volumes. We’re all about driving action from data, and that includes putting our enterprise data at the fingertips of all Radicals to empower our team. You’ll formulate metrics for business users using math, forecast models, and statistical packages with Python to compute them. 

Customer Engagement Specialist

RigUp
Austin
1 week ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Customer Onboarding Engineer

ShipperHQ
Austin
1 week ago
+12
Onboarding Engineer - SaaS Are you passionate about selling SaaS solutions to an industry that thrives on providing best in class service and an amazing experience to all its customers? Do you have a passion for the eCommerce Logistics industry and making it better? We have the solution!Company Overview ShipperHQ is a bootstrapped startup with an office in Austin, TX, and a market leader in the eCommerce Shipping space! Founded in 2009, we are

Junior Software Engineer

Volusion
Austin
1 week ago
+28
As a Junior Software Engineer you should be able to demonstrate solid problem solving skills. If you have a few open source projects to share your skills thats even better.  You will be taken under the wing of Jordan Knight, one of our Software Engineer Manager's and be part of a team of Non-Senior to Senior Software Engineers. 

Data Support Engineer

Opcity Inc
Austin
1 week ago
+14
Data Support Engineers assist the development team by using their data and analytical skills to improve customer experience and product performance. Data Support Engineers triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Junior Software Engineer (Remote ok)

ActiveProspect, Inc.
Austin
1 week ago
+23
We are small, but mighty, growing fast and looking to accelerate that growth by adding a stellar Junior Developer to our team! Successful candidates will demonstrate extreme attention to detail, a good baseline understanding of JavaScript, and the ability to succeed in an autonomous, yet collaborative environment. Does this sound like you? Great, read on!

Data Engineer

RunTitle
Austin
1 week ago
+20
We are looking for a teammate that is excited to take ownership of our data infrastructure and put us on a path where we are iterating quickly and using data to solve some of the biggest problems facing our industry. You will have a seat at the table in making technology decisions and in helping determine what and how we build things as opposed to just getting handed specifications to implement.

Customer Success Specialist

REX
Austin
1 week ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Low Level Software Engineer (C++)

Hudson River Trading
Austin
1 week ago
+18
As a Core Developer, you will step into an incredible learning opportunity; HRT's distributed system is on the Pareto frontier of latency and throughput. You'll do machine learning over huge datasets in a massive compute cluster. You'll develop deep knowledge of C++, OS internals, CPU architecture, and networking hardware and protocol. And you will be surrounded by amazing developers who are honing their skills every day. You'll be amazed at what you accomplish.

Customer Support Specialist

The Digital Space
Austin
2 weeks ago
Responsibilities: - Responding to support emails and tickets from customers - Receiving inbound phone calls from customers - Responding to comments and direct messages on social media platforms - Helping customers make a wide range of account related changes - Assisting new customers by providing sales related information - Delighting customers in all steps of the customer care process Skills & Qualifications: - 1-2 years of experience in a

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