Senior Austin Startup and Tech Jobs

33

Enterprise Support Manager

Atlassian
Austin
9 hours ago
+59
As the Enterprise Cloud Support Manager, you'll lead support teams located in multiple geo's servicing our enterprise cloud customers. Our Enterprise Support for Cloud offering is part of Atlassian's Enterprise program and caters to strategic and mission-critical customers. In this role, you'll set the bar for Atlassian's cloud support offerings by driving improvement projects, establishing a standard for quality service, and building a culture that's relentlessly focused on customers. This is a multi-faceted role that will require a broad skillset in both people leadership, strategic prioritization, and legendary customer service and communication skills. You'll be responsible for the overall health of the Enterprise Support offerings. This role includes identifying and coaching great support engineers, building a culture of excellence around support operations, driving insights into our product groups, and creating an identity and brand around the priority offering.You can read more about our Premium Support offering here: https://www.atlassian.com/premium

Asset Protection Manager

Kendra Scott
Austin
9 hours ago
+33
We have an exciting opportunity to support the rapid growth of our stores! Reporting to our Sr Director of Retail Operations, our Asset Protection Manager implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud and maintain safe and secure environments for our stores and Home Office. This role combines the need for proven asset protection and operations experience with exceptional relationship-building and influencing skills to drive business results.

Director of Customer Care

Director of Member Support

Sana
Remote
9 hours ago
+33
We are looking for a passionate, data-driven, and empathetic person to join us to lead our member advocate team. In this role, you will be responsible for delivering the member experience of our future, providing simple yet impactful interactions with humans and technology -- all while personalizing the experience, maximizing engagement, and driving outcomes that truly matter to our end users. Success will be measured through member engagement, customer satisfaction, net promoter score, and our ability to meet and exceed customer support SLAs. All while enhancing the daily lives of our members, customers, and team. If you are looking for a job, this isn’t it. If this feels like a calling, keep reading.

Senior Systems Engineer, Email Services

Blackbaud
Austin
1 day ago
+41
As a System Engineer on the Infrastructure Engineering Cloud Operations/Shared Services team you will support our bulk email clients in overcoming delivery and deliverability issues by managing our fleet of Mail Transfer Agents, providing data concerning complex Internet Service Provider/Mailbox Provider issues, and supporting an application infrastructure responsible for sending billions of email messages annually. 

Network Principal Engineer

Senior Network Engineer

Internal Systems Engineer

LogicMonitor
Austin
3 days ago
+64
LogicMonitor's IT Support Specialist Tier 3 owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Contracts Program Manager - Defense

RigUp
Austin
4 days ago
+25
RigUp is hiring a Business Operations Manager Defense that will be responsible for facilitating various day to day operational responsibilities and business development initiatives for our Maritime business. Our ideal candidate for this role will be someone who enjoys working in a fast-paced environment, finds purpose in building businesses, and strives to exceed expectations every time.

NetSuite Administrator

Director of HSE and Compliance

Sr. Cloud Systems Engineer (Azure)

Bright Health
Austin
4 days ago
+31
The Sr. Cloud Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

Senior Enterprise Support Engineer

Atlassian
Austin
4 days ago
+59
You will be key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Head of IT, Customer Support Technology

Atlassian
Austin
5 days ago
+59
We are looking for a passionate and results-oriented Head of IT, Customer Support Tech to join our strong team in Austin. You will be responsible for building and managing Atlassian's Customer Support Technology platforms. The platform enables Customer Support Engineers to efficiently help our customers. The platform provides a fabulous omnichannel experience for our customers.

Manager, Customer Support

Place Technology, Inc.
Austin
5 days ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

Sales Director, Insurance (East)

Medallia
Remote
6 days ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Network Engineer

Compeat
Austin
6 days ago
+42
We’re looking for a Network Engineer who will actively engage in navigating the intersection of engineering and operations. The ideal person for this job will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Senior Product Manager

Bright Health
Austin
1 week ago
+31
Bright Health’s Product team will support the definition and creation of products for Bright Health Plan, Bright Health Care and Bright Health Intelligence. This position will work with stakeholders across the company to distill common needs, define executable requirements, and build useful features. Collaborators will include fellow product owners, business analysts, market managers, contracting leads, operations, clinical, engineers and database architects as needed to support the full life cycle of product development. Technical platforms and infrastructure are critical to realizing our mission, and in this role will play a leading role in determining how best to use technical resources to support Bright Health’s efforts to revolutionize the payer industry.

Digital Manufacturing ERP Manager - Dynamics

H-E-B
Remote
1 week ago
+44
You will recruit, coach and grow a high performing ERP team with a mix of technical and functional expertise. You will deliver and maintain Microsoft’s D365 for HEB’s Manufacturing Division. This will include Procurement, Operations and Finance functions. Your team will work as part of a cross-functional group with project planning and delivery, in-house development, Manufacturing Execution System and Controls systems expertise available.  You will provide project leadership for your team and take ownership of your team's delivery.  You will be a key contributor in the relationship with Microsoft related to D365. You will manage third party systems integrator’s quality and ensure that H-E-B can be self-sustaining in ERP maintenance, stability and ongoing development.  You will drive iterative and on-time delivery of solutions. 

Business Continuity Manager

MongoDB
Remote
1 week ago
+50
MongoDB is seeking an experienced Business Continuity Manager, to manage the implementation and day-to-day functions related to creating and maintaining Business Continuity Plans and Procedures, while also managing Disaster Recovery operations within the company. This position will regularly interface with senior management and regulatory auditors.

Product Manager

Volusion
Austin
1 week ago
+29
Accountable for delivering business objectives. Super transparent with team, peers and leadership. Communicating and owning priorities within the product team. Willing to get hands dirty and work with the team day-to-day. One of the strongest user experience and product vision leaders within the organization. Responsible for creating and implementing a product roadmap & strategy. In constant communication with customers. Actively looking for ways to make everything better. Used to working in modern agile and lean methodologies. Willing to participate in speaking engagements (public and internal). Passionate about user experience & design. Detail oriented and always looking at data to back decisions. Eager to help create the best tech company in Austin.

Technical Product Manager, API Integrations

ReCharge Payments
Remote
1 week ago
Overview With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 175 remote-first employees around the globe processing hundreds of millions of dollars in sales every month. Driven by our API

VP of Product

Volusion
Austin
1 week ago
+29
You will lead teams that design, test, build and improve across Volusion’s cloud-based product lines geared towards small-to-medium businesses (SMBs) and partners. You will form product vision as well as strategy, and create plans to execute against that strategy. We have spent years rebuilding a modern, fast and reliable technology foundation to build upon, and you will be the primary decision maker and owner for product roadmap, differentiation, market analysis and buy vs. build vs. partner choices. Success will be measured by customer and core business metrics that you will help define. 

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs