Senior Austin Startup and Tech Jobs

13

Customer Success Manager II

Khoros
Austin
1 day ago
+58
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

Head of Provider Partnerships

Medici
Austin
2 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Head of Client Success

Medici
Austin
2 days ago
About Us Medici is a global and rapidly growing startup focused on building a culture of innovation, collaboration, and leadership in healthcare tech. Our team is awesome and we’re all driven by the impact that we are making on healthcare and in people’s lives. The vision of where we are going is clear but the terrain is always changing and we move quickly to adapt. We have amazing investors and advisors who trust us to build a great product that

Executive Assistant

AdAction Interactive
Austin
2 days ago
+22
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Senior Product Manager - Brand & Identity

GoDaddy
Austin
6 days ago
+28
This role oversees products that help customers create, manage, and use their brand assets (incl. photos, video, logo, fonts, colors, business info, etc.) across their website, social media profiles, email marketing, and more. Leading a team of engineers and designers, you will research, test, launch, and grow products that enable entrepreneurs to look great online and have a seamless experience across GoDaddy’s products and services.

Principal Product Manager - Austin, TX

H-E-B
Austin
1 week ago
+44
You’re someone who works seamlessly with engineers and designers alike; you can ask savvy questions in either space to reach powerful product conclusions. As a Product Manager, you will embrace the role of “editor in chief” – finding and evaluating ideas from all sources and using customer empathy to mold those ideas into a seamless, compelling whole that is so much more than the sum of its parts.

Client Success Director

Aceable
Austin
1 week ago
+39
The Partner Success Director (PSD) is responsible for managing the day-to-day relationship with Aceable, Inc’s B2B and channel sales partners. We are looking for a passionate Partner Relationship Director who will ensure the long-term success of our partners. You will liaise between our partners and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to our partner needs.

Customer Experience Consultant

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Success Specialist

Planoly
Austin
1 week ago
As the Customer Success Specialist, you will be one of the original members of a completely new department focused on making the customer onboarding experience a strategic, competitive advantage for PLANOLY. You will be focused on leading the development of online resources aimed at converting users to paid-subscribers, and retaining current customers. In order to succeed in this role you must have the ability to take a macro perspective and understand the customer’s journey from downloading the app, to becoming a product evangelist. You will make decisions based on data and analytics, to drive product adoption and long-term retention. 

Director, Customer Care

FloSports
Austin
2 weeks ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Enterprise Customer Account Executive

Khoros
Austin
3 weeks ago
+58
As an Enterprise Customer Account Executive, you will work closely with Khoros customers, helping them understand the value of our platform. You'll have success in this role by understanding the customer's definition of business value and challenging them to think about new ways to differentiate and transform their business. In short: you'll inspire some of the world's most iconic brands to better engage with their customers by providing thought-provoking and consultative strategies.

Senior Technical Product Manager

H-E-B
Austin
2 months ago
+44
Lead the product development lifecycle; work with engineers and architects to produced a groomed, prioritized backlog that aligns to work to business goals. Identify and manage the platform, infrastructure shares services, and APIs required to empower product teams to deliver delightful experiences to both internal and external users. Identify changes to legacy systems (movement to new tech, modification of implementation patterns, etc.) that would enable future product opportunities and a more resilient developer platform. Partner with vertical product teams to define best practices and approaches to leverage the platform and infrastructure capabilities to meet business needs.  Serve as the subject matter expert and evangelist for the H-E-B Digital platform and infrastracture stack, ensuring that all stakeholders understand their purpose, capabilities, and road map. Maintain a deep understanding of the market and technology landscape, how it's evolving, the implications for our customers, and how all that should shape where we should take the platform and infrastructure stack next.  Own the ideation and planning of discovery activities to identify new customers / business problems that could be solved by the platform and infrastructure teams; build the business case for new features and gain approval from stakeholders. 

Category Manager of Apparel

Tecovas
Austin
3 months ago
Working directly with the Founder/CEO and SVP of Merchandising to own the ideation, product development roadmap, development calendar and the entire product lifecycle for the category. Spearheading the design of all products within the category either by working independently, with the Tecovas team, and/or with contract designers and development agencies. Owning and overseeing the entire commercialization process from tech-pack development, to material selection and sampling, to prototyping and moving into production. Sourcing, developing, and nurturing the necessary factory and supplier relationships for the category. Working alongside the Creative, Marketing and Merchandising teams to develop the content calendar for the entire category. Partnering with the Finance, Merchandising and Planning teams to build the assortment plan, and revenue and margin goals for the category.

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