Austin Tech Jobs and Startup Jobs

137

Senior Customer Success Engineer

LeanDNA
Austin
16 hours ago
+32
Act as the primary point of contact for a group of customers. Map customer processes to LeanDNA capabilities & data model. Interface with other internal team members (data integration, product, engineering, sales, etc.) as needed to ensure that your implementations are on schedule. Understand LeanDNA product and supply chain domain well enough to validate data and work with the internal data integration team to fix data issues. Monitor key customer success metrics to ensure that LeanDNA is driving results and helping customers achieve their goals. Conduct periodic business reviews with customer executives (both in-person and over web meetings). Provide proactive guidance to key users, encourage adoption, and assist in education on product updates. Coordinate with customer executive sponsors and supply chain teams to schedule kickoff meetings, facilitate training sessions, help with strategic goal setting, and identify potential expansion opportunities. Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at LeanDNA. Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts.

Professional Services Operations Specialist

MongoDB
Austin
16 hours ago
+50
The Professional Services (PS) Operations Specialist will be part of a global Operations team. This role is responsible for the overall operations of MongoDB Services in North America alongside another Operations Specialist in this region. This is a key, busy and cross-functional role working closely with clients, sales, consultants, and the finance and legal teams to ensure successful delivery of services. This role is primarily responsible for project staffing and resource scheduling on a broad range of consulting engagements. In parallel, this role focuses on developing and implementing best practices and initiatives for our growing Services team. This role will report to the Director of Operations, Worldwide PS.

Customer Support Representative (Overnight)

Procore Technologies
Austin
16 hours ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Manager, Custom Solutions

Director, Customer Success (Latin America)

Professional Services Solutions Consultant

Associate Partner Marketing Manager, Events

Director, Global Program Management

Program Manager, Certified Consultants

Executive Assistant

Customer Support Representative

Manager, Enterprise Customer Success

Implementation Manager, Enterprise

Load 7 more jobs11 jobs at Procore Technologies

Customer Service Representative

Vrbo
Austin
16 hours ago
+52
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things Vrbo, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Manager, Project Management

Associate Partner Success Strategy Analyst

Partner Success Strategy Specialist

Global Multimedia Learning Manager

Manager, NA Trust & Safety Operations

Senior Implementation Specialist

Load 3 more jobs7 jobs at Vrbo

Senior Information Security Engineer

Blackbaud
Austin
16 hours ago
+41
Information Security Engineers are responsible for the day-to-day management of company-wide information security toolsets and the protection of Blackbaud’s and our Client’s most sensitive information. They diligently investigate anomalous events and alerts, detect malicious activities, reverse engineer malware, and write signatures and scripts for various security tools to defend against malicious activity. Serving as the highest escalation point in the series, they are primarily involved in the analysis, troubleshooting and resolution of complex threats that impact the information security infrastructure at the data, application, service, operating system, and network levels.

Director of Professional Services

Manager, IT Change Management

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Customer Support, Associate

Lean Six Sigma Black Belt / Master Black Belt

Senior Systems Engineer,

Load 5 more jobs9 jobs at Blackbaud

Executive Assitant

AdAction Interactive
Austin
16 hours ago
+22
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Director of Customer Support

Tiger Pistol
Austin
21 hours ago
+15
We are currently seeking a Director of Client Support, to lead our team into a new era of growth. As the Director, you will be responsible for setting the standards by which we communicate with and support our customers, establish and monitor metrics for success, develop a career pathing and performance management plan, and work closely with other department leaders to ensure fluid cross functional information sharing.

Client Manager SaaS Social Advertising

Tiger Pistol
Austin
21 hours ago
+15
Tiger Pistol is an innovative social advertising technology company (we have built a SaaS platform for the automation of social advertising) experiencing explosive global growth. In support of that growth, we are looking to hire Client Managers in our Austin, TX office.  Client Managers (CM) are responsible for strategically leading and managing growth of assigned client business in one of our client verticals. The CM is responsible working with a cross functional management of a team of social advertising specialists in delivering results for the client, their brokerages, and agents. The Client Manager works directly with clients to ensure client retention, satisfaction, results, and overall program growth across their assigned client portfolio. The CM will be responsible for managing and growing contracted partners within the our client's portfolio. The ideal candidate will have a minimum of 4+ years of strong client management, project management, and digital marketing experience.

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
1 day ago
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

IT Security Manager

Customer Events & Programs Manager

Senior Network Engineer

Global Alliances Manager

Competitive Intelligence Manager

Team Lead, Customer Success Manager

IBM Channel Global Alliance Manager

IT Business Systems Manager

Technical Program Manager

Customer Success Manager

Load 7 more jobs11 jobs at Cloudflare

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
1 day ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
1 day ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
1 day ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
1 day ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Office Manager - ATX

Shipwell
Austin
1 day ago
+37
Be the first friendly face to greet visitors when they come into the office. Keep the office stocked with healthy snacks . Manage & negotiate office vendors such as: - Phones, internet, zoom conferencing, laptops, furniture, printers, property managers. Order, organize, and keep an inventory of all office supplies. Set up desks for new hires and order equipment needed. Manage and track all assets (Laptops, iPads, ect). Be proactive and know what improvements need to happen in the office before anyone else. Coordinate itineraries and travel arrangements for CEO & President as needed (air/ground travel, accommodations, etc.). Assist in planning office happy hours, parties, and outings. Travel between the North Austin (Domain) office and the Central Austin (Downtown) office. Support two offices and be able to proactively identify office and team needs.

Systems Engineer

LogicMonitor
Austin
1 day ago
+63
Play critical role in creation and support of all Internal Systems infrastructure. Contribute to and maintain Active Directory. Architect and administer Atlasssian tools JIRA and Confluence. Setup and administer SSO (Okta) for company SaaS tools. Configure and administer network hardware. Ex: Firewalls, switches, access points. Be the gatekeeper for company tools making sure proper access is granted and restricted. Work closely with the IS team as a mentor and escalation point. Contribute to business continuity planning by creating runbooks and assist in the event of outages. Provide remote support for other offices & be available for global offices in the case of an emergency. Maintain high standards in organization and cleanliness of our server rooms. Contribute to LogicMonitor AV needs as needed (e.g. webinars, company wide trainings, sales meetings, etc.

Director, Training and Enablement

Business Systems, Salesforce Administrator

Program Manager, Customer Experience

Renewals Specialist

Enterprise Customer Success Manager

Senior Network Engineer

Load 3 more jobs7 jobs at LogicMonitor

Technical Support Associate

DISCO
Austin
1 day ago
+34
DISCO’s growing services team is seeking a customer-focused Technical Support Associate. In this role, you will provide assistance to end-users throughout the legal discovery process, troubleshoot technical issues, and guide customers to use the DISCO platform optimally. You will also provide critical technical input to the Engineering team to diagnose and address platform issues and prioritize enhancements to the product. The ideal candidate will have a passion for solving problems and creating highly satisfied customers. The role requires excellent technical skills in order to understand and address data file issues, identify and navigate network problems, and diagnose issues. The role also requires the ability to communicate effectively to both technical and non-technical users.

Technical Support Associate (Nights & Weekends)

Project Manager

VP of Operations

IT Systems Administrator

Executive Assistant

Director of Project Management

IT Systems Administrator

Enterprise Solutions Director

Director, Project Management

Executive Assistant

Technical Operations Analyst

Client Success Manager

Technical Support Associate (Weekend Night Shift)

Load 10 more jobs14 jobs at DISCO

Executive Assistant

Opcity Inc
Austin
1 day ago
+14
The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

Project Manager

Consumer Success Manager

Customer Service Representative

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Call Center Representative

Client Success Representative

Systems Engineer

Load 5 more jobs9 jobs at Opcity Inc

Customer Support Representative

RigUp
Austin
1 day ago
+27
You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Engagement Manager

Customer Engagement Specialist

Managing Director, New Verticals

IT Technician

Integration Manager, Mergers & Acquisitions

HSE Program Specialist

Senior Director, Operations

Strategy and Planning Director, Operations

Credit Lead

Workforce Onboarding Specialist

Customer Support Representative (Weekend Support)

Load 8 more jobs12 jobs at RigUp

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 day ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Purchasing Manager

BigCommerce
Austin
1 day ago
+24
Lead the build-out of a strategic procurement function, including scoping the opportunity for early wins, building policies to drive change, and building a roadmap for long-term procurement discipline. Increase capacity for strategic sourcing engagements to improve measurable financial results. Partner with business and budget owners to serve as a critical team member supporting strategic programs, negotiations, contract management, and other priorities. Efficiently conduct supplier negotiations via process driven methodologies (i.e. RFI, RFP, RFQ). Serve as lead negotiator for sourcing agreements that result in quantifiable, positive results. Quantify and calculate financial benefits of negotiations and program deployments suitable for VP Finance approval. Create and present summary-level results to executive management monthly. Lead and facilitate RFP’s.

Technical Support Representative

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