Austin Tech Jobs and Startup Jobs

8

Contract Renewals Specialist

LogicMonitor
Austin
1 day ago
+62
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Customer Success Manager

TrustRadius
Austin
2 days ago
+31
TrustRadius is the customer voice and insights platform that helps tech buyers make great decisions, and helps the technology vendors acquire and retain customers.  TrustRadius is growing quickly and the Customer Success team is leading the way. We are looking for high-achieving professionals with marketing savvy and prior experience in Customer Success or an equivalent history of increasing customer satisfaction, adoption, and retention. Strong

Manager, Customer Success Management

BigCommerce
Austin
3 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Management for our Austin Four Points office. In this exciting role you will supervise and lead a team of awesome Customer Success Managers who consult and advise the most exciting and fastest-growing merchants in eCommerce. You will develop and coach the team to provide industry-leading advocacy, drive client revenue growth, and help our clients Sell More! 

Client Development Account Executive

Associate Customer Success Manager

Senior Manager, Agency Partnerships

Team Lead, Customer Success Manager

Cloudflare
Austin
5 days ago
+42
You will be our first Customer Success hire in Austin, Texas. You will build and lead a very capable customer success team by recruiting, hiring, training, mentoring and developing new team members in Austin. You'll carry the retention goal for the entire team, and play a major part in the expansion goal for customers as well. This first hire will start in a player/coach capacity, maintaining a book of business in order to learn about our customer journey and the Cloudflare technology. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.

Customer Success Manager

Customer Success Manager - Associate

Associate Customer Success Manager - Latin America

Pricing Manager

AlertMedia
Austin
5 days ago
+38
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Manager

Modernize
Austin
1 week ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Customer Engagement Specialist

RigUp
Austin
3 weeks ago
+25
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Customer Engagement Manager

Inside Sales Consultant

Ethos
Austin
4 months ago
+33
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs via email, phone calls, etc. Educate customers on their life insurance policy options and relevant policy details. Instill trust in order to drive monthly and quarterly conversion and activation targets. Close new sales opportunities through effective inbound lead follow-up and value-add interactions via phone and email. Drive referral activity through positive customer experiences and customer satisfaction. Partner with marketing, underwriting experience, customer support, operations and product in order to execute team and company goals. Serve as the primary point-of-contact for customers and provide omni-channel support in a pleasant and efficient manner.

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