Austin Tech Jobs and Startup Jobs

6

Solutions Engineer - Cloudflare for Teams

Cloudflare
Austin
21 hours ago
+42
You are the technical keystone for our teams. You will work closely with our Cloudflare for Teams customers and our internal product team, to educate, empower, and ensure their success while working on the Cloudflare platform. You will leverage your technical expertise in Cloudflare’s global distributed network and technology to empower our customers and make them successful in deploying Cloudflare for Teams. You will help define the onboarding process, tooling, documentation and onboard new customers via video-conference, in person, or through documentation to support the long-term success of the business relationship.

Account Executive

Public Sector Account Executive

Technical Account Manager

Rapid7
Austin
1 day ago
+24
Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team’s mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful deployment and use of Rapid7 products within their respective organizations. By maintaining a long-term relationship with their customers, a TAM gains an understanding of their customers' IT organizations' impact on overall business, their security goals, and their pain points — which is used by the TAM to create an account plan ensuring their customers' operational success with Rapid7 products. Successful candidates will have technical and account management experience.

Technical Account Manager

SailPoint
Austin
3 weeks ago
+34
The SailPoint Technical Account Manager (TAM) provides the best possible customer service to the company’s most important customers.  They bring deep knowledge of SailPoint’s products, related technologies, and their customers’ deployments to solve problems quickly and provide proactive guidance.  The TAM is an elite role in SailPoint’s customer support organization, with advanced technical, problem solving, account management, and customer interaction skills.  To that end, TAMs support a small set of customers, typically 4 to 6.  This senior role has wide discretion to act in the best interest of their customers and orchestrating assistance from any other technical support, professional services, sales, or engineering organizations.  As the senior members of the customer support organization, TAMs also mentor the more junior members of the Technical Support team and help them develop their technical and customer interaction skills.

Sales Executive

Solution Architect - IdentityIQ

Customer Solutions Engineer - Duo Security

Duo Security
Austin
3 months ago
+41
As a Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo customers, specifically by leading technical onboarding engagements.  You will deliver best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. 

Senior Customer Solutions Engineer - Duo Security

Duo Security
Austin
7 months ago
+41
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements.  You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. Your other responsibilities will include:

Mid Market Sales Engineer - Duo Security

Duo Security
Austin
7 months ago
+41
We are adding Sales Engineer dedicated to the mid-market segment responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. To be successful in this role you'll be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.

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