Not specified Austin Startup and Tech Jobs

4

Client Support Specialist (contractor)

Medici
Austin
20 hours ago
Medici is seeking temporary Client Support Specialists to provide exceptional support to its large base of healthcare clients by promptly responding and resolving questions via chat, phone, and email. The ideal candidate will be a fast learner that can quickly learn new technology, focus on multiple priorities and create a phenomenal Medici client experience. To be successful you must have experience working with SaaS tools like Zendesk, Salesforce, Hubspot, Helpscout, Slack or similar tools.

Closing Coordinator (Customer Success)

OJO Labs
Austin
2 weeks ago
+55
Communicate across departments including accounting, business intelligence, and concierge services. Communicate with our real estate agent partners, and their offices internal commissions coordinators, transaction coordinators, and / or closing coordinators. Uphold the company-wide commitment of amazing same-day customer service for internal and external customers in person, by phone, and by email. Help contribute to building and maintaining internal systems and reportingField internal questions about closing functions and troubleshoot/resolve related problems.

Concierge Specialist (Customer Success)

OJO Labs
Austin
3 weeks ago
+55
Identify, assess, and remediate any issues between partners, leaving them feeling better at the end of the conversation or interaction than when the interaction began, with their issue resolved.  Help to improve customer satisfaction ratings, improve referral conversion for our referral agents, and help to build brand and program loyalty. Be a liaison gathering all relevant information between the partners to assist, speed up, and improve the home buying process. Communicate with consumers, agents, and lending partners via phone call, text, and email, and assist OJO in having improved conversations.  Monitor the engagement between all OJO parties, including OJO itself, throughout the real estate referral process, remediating issues, and proactively following-up with any outstanding items. Responsible for all transaction milestones between parties and updating all relevant home-journey information. We are a start-up with established processes in some areas, and limited processes in others. This role serves as the ‘glue’ between parties and your contributions will help to identify needs, gaps, and identify solutions, further contributing to innovation positively impacting consumers lives and experiences. 

Sales Executive (Inside Sales)

Sock Club
Austin
1 month ago
+10
Must have previous experience in customer service, inside sales, client-facing sales or related experience. Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained. Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers. Understanding client needs and offering solutions and support. Achieve monthly sales quotas. Tracking weekly, monthly, and quarterly performance and sales metrics. Can work well under pressure with tight deadlines. Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client. Maintaining database (HubSpot, CRM, Google Sheets, etc.) of prospective client information. Ability to work independently or as an active member of a team. Tradeshow experience a big plus. Undergraduate degree in Business, Sales, Marketing or a related field preferred.

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