Austin Tech Jobs and Startup Jobs

168

Sr. Technical Support Engineer

Quali
Austin
2 hours ago
Job description Quali is seeking a Sr. Technical Support Engineer with solid technical expertise in the fields of DevOps value chain with experience in advance automation, virtual infrastructure and storage along with great communication skills. The candidate will be heavily focused on supporting Quali’s solution on-premise and in the cloud (SaaS), bringing value to Quali’s customers. The Sr. Technical Support Engineer is responsible for

Technical Support Engineer

Quali
Austin
2 hours ago
Job description Quali is seeking a Technical Support Engineer with a desire to support Quali’s solution in the fields of DevOps value chain and advanced automation, virtual infrastructure and storage. The candidate will be heavily focused on supporting Quali’s solution on-premise and in the cloud (SaaS), bringing value to Quali’s customers. The Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution

Tier 1 Customer Support Specialist

Social Solutions
Austin
22 hours ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects. Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Account Manager

President, Regional Market Leader - Texas

Bright Health
Austin
22 hours ago
+28
Lead the local Market Managers and Market Executive Directors overseeing and executing Bright’s Care Partner and Network provider partnership and performance within your assigned territory. Own accountability for driving performance across all markets in the assigned territory. Oversee the local network strategy including network development, provider contracting, engagement, renewal. Partner with Health Optimization and Bright Implementation Team to implement programs to maintain positive relationships between the health plan, physicians, hospitals, and practice managers. Work closely with the Care Partners and providers in the Markets on day-to-day health plan operations. Work closely with Care Partners and providers with Bright Health Achieve MCR and quality targets. Work closely with Line of Business teams on new market entry strategies, including product launches and market expansions. Partner with the sales team in executing on distribution and sales initiatives to drive high revenue and membership targets.

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QuestionPro
Austin
1 day ago
+13
We are always seeking high-achievers who want to make an impact. If you want to work at QuestionPro and don’t see a job description that fits, apply anyways by answering these questions! Answer all the questions below and we guarantee it will be put in front of our management team. Answer all the questions in 2 more pages, you are guaranteed coffee with QuestionPro founder, Vivek Bhaskaran. What aren’t we doing that you can do for us? Why do

Account Manager - Recruiting Operations

RigUp
Austin
23 hours ago
+25
RigUp is hiring an Account Manager - Recruiting Operations in our Austin office. Finding jobs for the men and women who power the world is what motivates us. In order to find jobs for these men and women, we must understand the needs of the businesses that are looking to fill open positions. We need someone who can be an industry expert in determining future recruiting needs as well as someone with a firm understanding of the recruiting process. At the end of the day, you get excited about filling customer’s recruiting needs and you do whatever it takes to deliver results.

Systems Administrator - Mergers and Acquisitions

Operations Manager, Renewables

Director of Facilities

Director of Operations, Midstream Strategy

Systems Administrator

Director of Events

Managing Director, New Verticals

Customer Engagement Specialist

Customer Support Representative (12-9pm shift)

Customer Engagement Manager

Account Manager, Offshore

Deal Desk Operations Manager

Load 9 more jobs13 jobs at RigUp

Team Lead, Customer Success Manager

Cloudflare
Austin
1 day ago
+42
You will be our first Customer Success hire in Austin, Texas. You will build and lead a very capable customer success team by recruiting, hiring, training, mentoring and developing new team members in Austin. You'll carry the retention goal for the entire team, and play a major part in the expansion goal for customers as well. This first hire will start in a player/coach capacity, maintaining a book of business in order to learn about our customer journey and the Cloudflare technology. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.

Senior Network Engineer

Manager, Business Systems

IT Business Systems Manager

Expansion Account Specialist

Customer Success Manager

Customer Success Manager - Associate

Channel Account Manager

Executive Assistant

Systems Engineer - Infrastructure Hardware Tools

Systems Engineer - Hardware Validation

Systems Engineer, Workers

Security Operations Support Lead

Associate Customer Success Manager - Latin America

Partner Business Development Representative

Technical Support Engineer - Multilingual Preferred

Globalization Lead

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Operations Manager

Arrive Logistics
Austin
1 day ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Weekend Account Coordinator

Arrive Logistics
Austin
1 day ago
+49
Learn the ins and outs of Arrive’s accounts from their accompanying sales reps. Become an expert on different Transportation Management Systems. Schedule appointments and input shipment details for all related loads. Update internal & external portals with shipment details as needed. Communicate daily with customers and related facilities to ensure needs are being met. Track the progress of each shipment and communicate updates to all related parties. Field all customer inquiries regarding shipment status. Collaborate with sales representatives to ensure accounts are being appropriately serviced. Serve as the main point of contact for the above responsibilities on Saturdays & Sundays!

Account Manager, Mid-Market, Bilingual (Austin)

Medallia
Austin
1 day ago
+50
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers Up to 50% travel.

Mortgage Loan Specialist

Amherst
Austin
1 day ago
+35
We are looking for a customer centric Mortgage Loan Originator to join our newly built mortgage brokerage business, Bungalo Mortgage, an affiliate business of Bungalo Homes.

Head of Brokerage

Head of Acquisitions

Real Estate Transaction Advisor

Pricing Manager

AlertMedia
Austin
1 day ago
+38
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

LATAM Channel Manager

Procore Technologies
Austin
1 day ago
+32
We’re looking for a Channel Manager to join our Latin America (LATAM) team. Procore is expanding our international reach into the LATAM market, helping construction companies revolutionize their businesses. We’re breaching greenfield territories that have tremendous market potential and are building out our team to lead this exciting endeavor. Are you up for the challenge?

Channel Manager

Business Systems Analyst (R&D)

Business Systems Analyst (Zuora, CPQ)

Customer Success Manager, Mid-Market

Load 1 more jobs5 jobs at Procore Technologies

IT System Operations Tech

Blackbaud
Austin
1 day ago
+41
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Senior Network Engineer

Manager, IT Change Management

Customer Support, Associate

Manager, Network Infrastructure

Senior Systems Engineer,

Team Lead, Cyber Security Threat Management and Forensics

Principal Network Engineer

Systems Architect, Infrastructure & Operations

Senior Information Security Engineer

Load 6 more jobs10 jobs at Blackbaud

User Success Specialist - Phone Speciality

ShipStation
Austin
1 day ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist (11 AM - 8 PM CST…

ShipStation
Austin
1 day ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Customer Success Manager

Civitas Learning
Austin
1 day ago
+24
At Civitas Learning, we are looking for a committed Customer Success Manager to join our Customer Success team, where you’ll have the opportunity to manage relationships with our customers - colleges and universities across the U.S. that are excited about using predictive analytics to measurably improve student success. In this role, you will serve as the primary contact for our customers throughout the life of our relationship with the account. You will drive additional value by coordinating sessions with Civitas SMEs throughout the client relationship. By combining your keen sense for supporting client needs with an understanding for how our analytics platform and applications can help them attain their strategic objectives, you’ll be able to accelerate our customers’ student success initiatives and help them continuously learn about the impact of their work.

Partner Account Manager

WP Engine
Austin
1 day ago
+24
Be responsible for the exciting growth of agency partnerships. You will have the opportunity to contribute your experience in Digital Marketing and Digital Experience Platforms. Responsible for identifying, pursuing, and acquiring new partners within territory. Drive business objectives of partner acquisition, opportunity generation, and revenue. Build long term collaborations and champion partner account adoption, expansion, and retention.

Manager, Account Management

WP Engine
Austin
1 day ago
+24
As a Manager, SAM, you will partner and support our IBT or sales account management representatives. This role is primarily to develop the team hitting numbers as well as coach through the business development lifecycle. As a hands-on manager, you will coach SAM representatives to be responsible for the selling of WP Engine services to existing accounts using a consultative, solution sales approach.

IT Manager

WP Engine
Austin
1 day ago
+24
WP Engine is growing rapidly which creates exciting challenges and opportunities. Many of the current projects involve finding new ways to efficiently grow and scale IT. The IT team is small and well established, we are looking for strong leadership to take the team to the next level. This role is highly varied and takes on all aspects of IT, from hands on Support, to process development, to strategic decision making. WP Engine is a fun company to run IT for, as it has no old fashioned legacy IT systems, so it's all about growth, fanatical support, and ensuring the team is doing the right thing for the business every day.

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