Austin Tech Jobs and Startup Jobs

131

eCommerce Software Support Engineer

Adobe
Austin
14 hours ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Customer Support Representative (Weekend Support)

RigUp
Austin
14 hours ago
+27
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation.

Customer Support Representative

IT Technician

Account Manager, Renewables

Customer Engagement Manager

Managing Director, New Verticals

Strategy and Planning Director, Operations

Senior Director, Operations

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Executive Assistant

Opcity Inc
Austin
1 day ago
+14
The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

Consumer Success Manager

Consumer Success Representative - Spanish Bilingual

Customer Service Representative

Consumer Success Representative

Client Success Representative

Call Center Representative

Load 3 more jobs7 jobs at Opcity Inc

Customer Success Manager

Cloudflare
Austin
2 days ago
+21
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Technical Support Engineer - Multilingual Preferred

IT Security Manager

Atlassian Tools Administrator

Senior Network Engineer

Expansion Account Specialist

Competitive Intelligence Manager

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SVP Customer Relations (NorCal)

Arrive Logistics
Austin
2 days ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
2 days ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
2 days ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Executive Assistant

Arrive Logistics
Austin
2 days ago
+22
Arrive Logistics is looking for an experienced Executive Assistant to support our C-suite executives. The right candidate for this position has a proven track record of successfully working with a team of executives & owning a variety of responsibilities. The Executive Assistant should be a scheduling guru, a proactive problem-solver, and above all else, a true ambassador of the Arrive Logistics brand.

Account Coordinator

Arrive Logistics
Austin
2 days ago
+22
Learn the ins and outs of Arrive’s accounts from their accompanying sales reps. Become an expert on different Transportation Management Systems. Schedule appointments and input shipment details for all related loads. Update internal & external portals with shipment details as needed. Communicate daily with customers and related facilities to ensure needs are being met. Track the progress of each shipment and communicate updates to all related parties. Field all customer inquiries regarding shipment status. Collaborate with sales representatives to ensure accounts are being appropriately serviced.

Account Development Representative, LatAM (Mexico)

MongoDB
Austin
2 days ago
+41
Identify high-potential businesses that would be a good fit to work with MongoDB across North America and LATAM. Work with the sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call. Develop strong sales and product knowledge. Interact with IT and business decision makers via telephone and email. Update lead and prospect activity in Salesforce to ensure effective lead management. Set qualified introductory meetings for the sales team. Nurture early phase opportunities for future pipeline potential. Exceed weekly, monthly, quarterly lead development quota. Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business. Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success.

Customer Support Representative (Overnight)

Procore Technologies
Austin
2 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries by providing user guidance, troubleshooting steps, and promoting Procore’s products and services.

Senior IT Manager

Customer Success Manager, Mid-Market (Specialty Contractors)

Manager, Network Operations Center

Customer Support Representative

LATAM Channel Manager

Business Systems Analyst (R&D Insights)

Manager, Enterprise Customer Success

Load 4 more jobs8 jobs at Procore Technologies

Technical Support Manager (2nd Shift)

WP Engine
Austin
2 days ago
+15
In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our business.

Sales Account Manager

WP Engine
Austin
2 days ago
+15
Build a pipeline through customer business unit referrals, cold-calls, marketing leads, executive introductions, or your own network. Build and lead outreach campaigns in unison with our customer success team and inactive prospects. Work directly with customer success counter-parts to support customer needs and growth, including onsite travel and quarterly business reviews. Work independently to explain the value of WP Engine to prospective customers but know when to pull in others to provide additional transparency. Stay up-to-date on all products in the WP Engine portfolio in order to customize sales pitch. Rely heavily on sales enablement tools to display movement within your sales process. Salesforce organization and hygiene as well as operational excellence will make the difference between good and great. Run application demos with a deep understanding on how to set them up.

Customer Success Manager

HUVR
Austin
2 days ago
HUVR is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for driving market adoption of HUVR’s Industrial Asset Management SaaS Solutions while building and maintaining strong customer relationships. The CSM ensures a high level of customer satisfaction and drives services and license utilization leading to ROI recognition, strong

Technical Support Associate

DISCO
Austin
2 days ago
+33
DISCO’s growing services team is seeking a customer-focused Technical Support Associate. In this role, you will provide assistance to end-users throughout the legal discovery process, troubleshoot technical issues, and guide customers to use the DISCO platform optimally. You will also provide critical technical input to the Engineering team to diagnose and address platform issues and prioritize enhancements to the product. The ideal candidate will have a passion for solving problems and creating highly satisfied customers. The role requires excellent technical skills in order to understand and address data file issues, identify and navigate network problems, and diagnose issues. The role also requires the ability to communicate effectively to both technical and non-technical users.

Technical Support Associate (Nights & Weekends)

CIO

Senior Sales Development Representative

VP of Operations

IT Systems Administrator

Executive Assistant

IT Systems Administrator

Enterprise Solutions Director

Executive Assistant

Technical Operations Analyst

Account Manager - Austin

Client Success Manager

Technical Support Associate (Weekend Night Shift)

Load 10 more jobs14 jobs at DISCO

Senior Customer Success Manager

A Cloud Guru
Austin
2 days ago
+40
As a Senior Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our Enterprise customers to drive adoption by creating thorough customer plans and partnering with stakeholders. Our Customer Success team is the voice of the customer and partners with ACG's product, sales, and marketing teams. This role is a part of our Customer Experience team and is success is measured by reviewing client churn. This role is not a part of our Sales team and is not measured on up-sells and cross-sells.

Customer Operations Specialist

Arrive Logistics
Austin
2 days ago
+22
Build loads in our system and ensure each load is scheduled with pickup and delivery locations. Quote freight for our customers and capitalize on opportunities to grow each account. Handle customer-facing communication and apply creative and time-sensitive solutions to problems that occur during transit. Communicate internally with our Carrier Sales team to ensure all parties stay informed. Act as the intermediary between our Accounts Receivable team and your customers. Use extensive knowledge to maintain each customer’s TMS portal. Contribute to other customer sales projects and initiatives as needed.

Office Manager - ATX

Shipwell
Austin
2 days ago
+35
Be the first friendly face to greet visitors when they come into the office. Keep the office stocked with healthy snacks . Manage & negotiate office vendors such as: - Phones, internet, zoom conferencing, laptops, furniture, printers, property managers. Order, organize, and keep an inventory of all office supplies. Set up desks for new hires and order equipment needed. Manage and track all assets (Laptops, iPads, ect). Be proactive and know what improvements need to happen in the office before anyone else. Coordinate itineraries and travel arrangements for CEO & President as needed (air/ground travel, accommodations, etc.). Assist in planning office happy hours, parties, and outings. Travel between the North Austin (Domain) office and the Central Austin (Downtown) office. Support two offices and be able to proactively identify office and team needs.

Senior Network Engineer

LogicMonitor
Austin
3 days ago
+63
LogicMonitor's IT Systems Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Business Systems, Salesforce Administrator

Renewals Specialist

Senior Network Engineer

Blackbaud
Austin
3 days ago
+41
Blackbaud is seeking a Network Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. You’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Manager, IT Change Management

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Customer Support, Associate

Senior Systems Engineer,

Lean Six Sigma Black Belt / Master Black Belt

Director of Professional Services

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