Austin Tech Jobs and Startup Jobs

12

Physician Relations Manager

Medici
Austin
14 hours ago
As the Physician Relations Manager at Medici, you will utilize your experience in clinical operations to establish personal, meaningful relationships with our providers around the United States. You will collaborate with members of the Client Success, Product and Marketing teams to solve issues and remove Medici adoption barriers for your providers. Because you’re organized and have great communication skills, you’re able to establish tight feedback loops across teams and providers to make sure we’re always aware of unmet needs. You have a bias towards action and make decisions based on logic instead of emotion. You’re data-driven, detail-oriented, and above all else, you are fun to work with!

Enterprise Customer Advocate

Cision (formerly TrendKite)
Austin
1 day ago
+45
Day to day support of accounts on the Enterprise customer tier.  Performing boolean net new builds and optimizations of searches and dashboards.  Communicating proficiently to provide customers with thorough explanations of the platform, features, and products.  Thinking quickly on your feet to resolve and to meet the customer expectations and deliverables.  Troubleshooting technical issues, including advanced and escalated requests for all products.  Working smart and efficiently in the CRM for overall customer technical understanding.  Documenting and maintain knowledge playbooks on break-fix, troubleshooting, customer provisioning tasks.  Enabling users, features, and services as required.  Participating in customer escalation calls as the technical resource.  Working cross-functionally between teams to ensure client success.  Ability to prioritize customer requests and competing tasks efficiently while meeting client service objectives.  Acting as a change agent in handling new product updates, customer focuses, and departmental updates.  Performing duties to the defined KPI metrics and team goals.  Assisting to provide onboarding training for new hires and peers. 

Head of Provider Partnerships

Medici
Austin
2 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Head of Client Success

Medici
Austin
2 days ago
About Us Medici is a global and rapidly growing startup focused on building a culture of innovation, collaboration, and leadership in healthcare tech. Our team is awesome and we’re all driven by the impact that we are making on healthcare and in people’s lives. The vision of where we are going is clear but the terrain is always changing and we move quickly to adapt. We have amazing investors and advisors who trust us to build a great product that

Customer Success Specialist

Self Financial
Austin
2 days ago
+38
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

Executive Assistant

AdAction Interactive
Austin
2 days ago
+22
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Client Success Director

Aceable
Austin
1 week ago
+39
The Partner Success Director (PSD) is responsible for managing the day-to-day relationship with Aceable, Inc’s B2B and channel sales partners. We are looking for a passionate Partner Relationship Director who will ensure the long-term success of our partners. You will liaise between our partners and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to our partner needs.

Customer Experience Advisor

Aceable
Austin
1 week ago
+39
First and foremost the Customer Experience Sr. Advisor ensures that customers' needs are met in a timely, high quality manner. Like the rest of the Customer Experience Team, the ideal candidate handles fast-moving, high-pressure situations, while staying calm and collected and having a ridiculously positive attitude. The ideal candidate understands how customer support contributes to the overall success of the company and is driven by supporting the needs and growth of others.

Customer Operations, Enablement Manager

EZ Texting
Austin
2 weeks ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Customer Operations, Program Manager

EZ Texting
Austin
2 weeks ago
+47
The Customer Operations team is looking for a high velocity hands-on Program Manager to design, develop and deliver programs that will enable and accelerate our strategic growth initiatives. In this role you will drive programs that support Sales, Customer Success, Account Management, and Support. Sales programs will specifically unlock revenue across the LAER model (Land, Adopt, Expand and Renew). We are looking for someone who works well with strong peers, can complement our team, and reflects EZ Texting’s core values: Candor, Hustle, Integrity, Respect, and Passion.

Onboarding Consultant

Cision (formerly TrendKite)
Austin
3 weeks ago
+45
Cision is looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join the Customer Success Team. OBCs work directly with customers to enhance the value of their experience at the early stages of the customer lifecycle.

Customer Success Manager

Jolly
Austin
1 month ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

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