Expansion Account Specialist
2 days ago
The Expansion Account Specialist role focuses on growing customer wallet share for Cloudflare’s high value customer base, and collaborates with Field Account Executives to support the enterprise sales motion in key metro areas within the Americas region. This individual will run ABM analytics and outbound campaign efforts to identify, source, and qualify expansion opportunities within a specific book of key accounts. This specialist role will leverage analysis to identify new use cases and drive greater user adoption of Cloudflare core and emerging products. The ideal candidate will possess both an account management and technical background, and drive engagement with influencers and decision-makers within network & security operations, development and technical infrastructure teams. The specialist role will operate as a cross-functional partner and liaison between a mapped Field Account Executive, Customer Success and Solution Engineering counterparts, to drive expansion pipeline and increase net dollar retention. This position will be based out of our North America offices; San Francisco, Austin, or Miami.