Austin Tech Jobs and Startup Jobs

10

Customer Operations, Enablement Manager

EZ Texting
Austin
2 days ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Customer Operations, Program Manager

EZ Texting
Austin
2 days ago
+47
The Customer Operations team is looking for a high velocity hands-on Program Manager to design, develop and deliver programs that will enable and accelerate our strategic growth initiatives. In this role you will drive programs that support Sales, Customer Success, Account Management, and Support. Sales programs will specifically unlock revenue across the LAER model (Land, Adopt, Expand and Renew). We are looking for someone who works well with strong peers, can complement our team, and reflects EZ Texting’s core values: Candor, Hustle, Integrity, Respect, and Passion.

Client Support Specialist (contractor)

Medici
Austin
2 days ago
Medici is seeking temporary Client Support Specialists to provide exceptional support to its large base of healthcare clients by promptly responding and resolving questions via chat, phone, and email. The ideal candidate will be a fast learner that can quickly learn new technology, focus on multiple priorities and create a phenomenal Medici client experience. To be successful you must have experience working with SaaS tools like Zendesk, Salesforce, Hubspot, Helpscout, Slack or similar tools.

Head of Provider Partnerships

Medici
Austin
3 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Customer Success Specialist

Self Financial
Austin
2 weeks ago
+38
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

Producer

CODE D'AZUR
Austin
1 month ago
You will be the important link between client and internal team working on a project. Cultivate strong relationships with clients. Participate in business development activities including writing proposals, developing scopes and estimates, and delivering pitches. Defining and document best practices and contributing to company-wide knowledge sharing efforts. Working with functional leads and an Executive Producer to develop scopes of work and pricing based on business and functional requirements. Develop, implement and manage project plans. Allocate creatives, strategy, UX & UI designers, developers and QA resources on projects in conjunction with Executive Producer and Resource Manager. Communicate project status to teams and clients on a regular basis.

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
1 month ago
+35
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are tech savvy, and you absolutely LOVE working with people and troubleshooting. You understand that patience is a virtue. You will be a part of the Operations team responsible for creating and maintaining a happy and employed community.

Client Success Advisor

Talroo
Austin
2 months ago
+23
In this role, you make an impact on the business and our customers every day by owning a critical combination of Sales and Operational functions. You will onboard new clients, train users and provide general education on the benefits and value of Talroo. You will conduct ongoing performance analysis and proactively provide recommendations for campaign renewals to ensure achievement of success KPI’s agreed upon by the CSA and client. You’ll prepare and conduct monthly trend and metric reviews with clients, elicit customer feedback to generate ideas about new features or products, and mindfully forecast client investment. 

Sales Leader

Talroo
Austin
2 months ago
+23
In this role, you’ll lead the sales team to execute on client meetings, presentations, negotiations and ensure clients accurately measure their success and ROI from Talroo. You will inspire, mentor and coach team members to hit and exceed quarterly sales goals. You will have significant influence and need to work both strategically (mindfully forecast team investment) and tactically (manage change, course correct, and respond to business problems as they arise). 

Operations CEO Office - Global Role

Adia
Austin
1 year ago
+35
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions, and then be fully responsible for executing on them

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