Austin Tech Jobs and Startup Jobs

116

Sales Analyst Manager

HotSchedules
Austin
10 hours ago
+40
This position will manage 4-6 inside sales analysts who will perform inbound and outbound SDR and NRO processing activities. The right candidate will work collaboratively with sales managers, marketing, presales and sales operations to build a long term scalable sales model. You will be responsible for developing and executing key growth sales strategies, tactics and action plans required to achieve your financial targets. Experience developing a strategy for prospecting into named accounts, hitting SQL metrics, and overachieving team quotas a plus. The ideal candidate will have experience selling software solutions and a working knowledge of restaurant operations as well as managing a geographically distributed team.

Sales Analyst (Sales Development Representative)

HotSchedules
Austin
10 hours ago
+40
As a Sales Analyst, you will prospect for new business by phone and email, qualify existing leads and book sales meetings for the Account Executive team. The Sales Analyst is tasked with communicating high level company and solution overview, evaluating buying timelines, and qualifying the ability to buy for each prospect. The Sales Analyst will also coordinate with their Sales Executive and Solutions Architect counterparts to determine the accounts that require research and prospecting activities to secure enough flow of additional qualified opportunities. An implicit responsibility of the Sales Analyst is to conduct business dealings in a way that creates a superior prospect experience that will set the stage for effective sales follow-up, as well as future product sales.

Customer Care Technician

HotSchedules
Austin
10 hours ago
+40
Are you passionate about providing an unrivaled Customer Care experience, you have a super positive attitude and are self-motivated. The ideal candidate will thrive in a high volume, multi-tasking environment and be extremely detail oriented. If you have the ability to be accountable for your work, to take lead in a very busy environment and know how to prioritize and organize with only a moment’s notice, then you may be the person we are looking for! 

Customer Care Technician

HotSchedules
Austin
10 hours ago
+40
Ability to quickly learn the HotSchedules product suite in order to be capable of supporting and troubleshooting them. Input complete and accurate notes in the internal systems. Effectively manage time and resources in order to deliver the highest value to our clients.

Director of Professional Services

Blackbaud
Austin
21 hours ago
+41
This position will provide strategic direction, be accountable and lead teams within the Professional Services (PS) or Implementation and Activation (I&A) Services functions that deliver solutions to our customers within the Prescriptive CRM & Financials Portfolio. This individual will serve in a client executive project sponsor role and manage a team of Sr. Managers and Managers focused on leading teams, both internal and Partner based, that are deploying our solutions and extending the capabilities of the Blackbaud products that meet our customer’s business requirements. This individual is accountable for a subsection of the Services project portfolio, delivery success and client satisfaction through the achievement of the team’s key KPIs such as forecast accuracy, project profitability and on-time delivery of our commitments.

Manager, IT Change Management

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Customer Support, Associate

Lean Six Sigma Black Belt / Master Black Belt

Senior Systems Engineer,

Load 4 more jobs8 jobs at Blackbaud

Technical Account Manager

Adobe
Austin
1 day ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Sr. Manager, Customer Success, Americas

Adobe
Austin
1 day ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Operations Manager

Arrive Logistics
Austin
1 day ago
+22
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Consumer Success Manager

Opcity Inc
Austin
1 day ago
+14
Opcity is looking for a Consumer Success Manager (CSM) to join our leadership team. The Consumer Success Manager role presents the ideal opportunity to develop, lead, counsel, motivate and manage a team of Consumer Sales Reps (CSRs) to achieve goals and break records by delivering superior service and resolution to potential home buyers. The CSM will serve as a subject matter expert on Opcity’s platform and help develop and execute strategies designed to maximize CSR performance, ensure clear adherence to our scripting and drive increased activities for all new product offerings. The Opcity work environment is very dynamic and requires a person who is comfortable operating in a fast-paced environment, who will proactively collaborate with other CSMs and stakeholders while driving results, execution excellence and positive morale throughout the teams.

Sr. Director- Strategy & Operations

Customer Service Representative

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Call Center Representative

Client Success Representative

Systems Engineer

Director of Sales Operations

Executive Assistant

Load 6 more jobs10 jobs at Opcity Inc

Associate Partner Success Strategy Analyst

Vrbo
Austin
1 day ago
+28
Working with the Partner Success leadership team, you will make recommendations that improve the performance of our sales team from one that is historically focused on selling advertisements to one focused on improved partner performance. You will conduct quantitative-based analyses to derive clear insights to enable leadership to set strategies and make well-informed business and investment decisions. You will collaborate effectively across all business and support functions at Vrbo (i.e., Executive management, Partner Success, Customer Service, Marketing & Analytics, Product & Design, Information Technology, Finance & Accounting, etc.) to implement new processes and programs and ensure timely delivery of high-impact work.

Partner Success Strategy Specialist

Global Multimedia Learning Manager

Manager, NA Trust & Safety Operations

Senior Salesforce Administrator

Khoros
Austin
2 days ago
+53
Our Business Operations team is looking for a Senior Salesforce Administrator to join our Austin office. As a Senior Salesforce Administrator, you'll have an integral part in managing projects and enhancements on the most interconnected system across business units.

Executive Assistant

Procore Technologies
Austin
3 days ago
+20
Procore is looking for an Executive Assistant who will support our VP, Global Sales Development. This is an eager and talented professional experienced in supporting a range complex projects. Using good judgment in a variety of situations, you are a strong communicator, thrive in a fast-paced environment, and possess the ability to maintain a realistic balance among multiple priorities including:

Customer Support Representative

Manager, Enterprise Customer Success

Customer Onboarding Specialist (Sales)

SecureLink
Austin
3 days ago
+33
Work with SecureLink customers to understand and document their onboarding goals and capabilities. Relentlessly identify, research, and contact companies our customers want to onboard. Introduce SecureLink to companies, answer questions, and overcome common objections. Schedule professional services connections with the customer. Track on-boarded companies against plan to ensure customer success. Follow up with on-boarded companies to ensure they have a positive experience, with the additional key goal of generating extended opportunities for SecureLink.

Customer Success Manager

Evernote
Austin
3 days ago
+35
Account management – Maintain direct relationships with Evernote’s B2B customers. Ensure our customers have the right knowledge to use Evernote to its fullest capabilities. This entails scheduling and conducting product demos, gaining insight into customer use case(s), and providing custom trainings as required. Account Growth – Seek opportunities to grow adoption within the accounts you lead. Work with the administrators and key executives in the customer organization by providing solutions that are customized to the needs of those key stakeholders. On-boarding – Take the lead by on-boarding new customers onto Evernote’s platform. This will require cross-functional coordination with the Evernote Sales team to ascertain use cases and develop custom programs to ensure a smooth launch. Advocacy – As the main point of contact for the customer, advocate on our customer’s behalf. This includes partnering with cross-functional teams across marketing and product to serve as the voice of the customer within the organization.

Director, Training and Enablement

LogicMonitor
Austin
3 days ago
+63
This position is a highly visible function at LogicMonitor reporting directly to the VP of Operations. This key position will directly help ensure the effectiveness and competitiveness of the LogicMonitor Sales and Customer Success functions. This position is also responsible for customer education at LogicMonitor, ensuring customer gets the best value out of LogicMonitor's product. The primary role of this position is to provide an engaging and results driven training curriculum to increase speed to productivity for internal functions and speed to value for LogicMonitor customers.

Business Systems, Salesforce Administrator

Renewals Specialist

Enterprise Customer Success Manager

Senior Network Engineer

Systems Engineer

Load 2 more jobs6 jobs at LogicMonitor

Sales Operations Analyst

Khoros
Austin
3 days ago
+53
Khoros is looking for a strategic Sales Operations Analyst to work with our sales organization to gather, analyze, map and align the requirements for the deployment of new functionality or enhancements within our Salesforce.com ecosystem and other analytical tools to meet key business objectives

Senior Technical Support Engineer

Khoros
Austin
3 days ago
+53
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Experience Associate

Khoros
Austin
3 days ago
+53
We are building a new, innovative team of Customer Experience experts designed to be an integral part of cross-functional sales teams having differentiating, solutions-focused discussions with our Customers. These teams help Customers define their vision for their own Customer Experience, craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and are strong examples of what it is to be a Khoros Customer.  The Customer Experience Associate is a critical member of the cross-functional team. Key focus areas include helping gather clear business and technical requirements from Customers and then matching those requirements to either standard services offerings or supporting Services Architects in the development of custom services solutions for customers.  Customer Experience Associates will contribute to clear and concise visions and presentations associated with active sales opportunities that are delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to share with our Customers is a key component of this position.

Compliance Specialist, Customer Compliance

Cloudflare
Austin
3 days ago
+21
Complete Request for Proposals (RFPs), Requests for Information (RFIs), and Due Diligence Questionnaires (DDQs) for existing customers and prospects in a thoughtful, accurate, and timely manner. Discover methods for streamlining the completion of questionnaires and development of reporting processes including building and maintaining a database of answers to common customer questions about security, compliance, and adherence to evolving global regulations. Responsible for identifying and documenting policy and process gaps. Obtain a working knowledge of client and intermediary relationships through continued interaction with the client team and the use of Salesforce (CRM system). Help to drive adherence to process for requesting and answering customer questions. Contribute to overall team goal of sharing more information with customers and prospective customers through building public-facing documents such as white papers, and policies to inform customers and prospects of Cloudflare security practices.

Senior Network Engineer

Competitive Intelligence Manager

Team Lead, Customer Success Manager

IT Business Systems Manager

Customer Success Manager

Technical Support Engineer - Multilingual Preferred

IT Security Manager

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Customer Engagement Manager

RigUp
Austin
3 days ago
+27
RigUp is hiring a Customer Engagement Manager that will be responsible for leading a team of 5-7 individuals dedicated to partnering with our customers. We’re looking for a highly motivated individual who thrives in a fast paced environment and has a passion for building relationships with the men and women in the energy industry. Our ideal candidate for this role will be someone who has experience leading high performing teams and working in a high-growth environment. Sound like you? Keep reading. 

Customer Engagement Specialist

Sales Operations Commissions Analyst

Managing Director, New Verticals

IT Technician

Senior Director, Operations

Strategy and Planning Director, Operations

Credit Lead

Customer Support Representative (Weekend Support)

Customer Support Representative

Load 6 more jobs10 jobs at RigUp

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