Senior Austin Startup and Tech Jobs

14

Customer Success Manager II

Khoros
Austin
1 day ago
+58
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

Head of Americas Solution Architecture

Adobe
Austin
2 days ago
+57
As the Head of Americas Solution Architecture, you will lead and evolve this critical function. Each member of your team partners with Adobe sales teams during the sales cycle to conduct customer discovery, define the scope of consulting services, clearly articulate the vision and roadmap for digital maturity and present findings and recommendations to customer stakeholders. In this role you will be responsible for defining a path to effectively scale the Solution Architect practice through planning, people development, methodology definition, and demonstrating exceptional leadership. This involves maintaining a keen understanding of the Adobe product strategy, consulting offerings, market demand to identify opportunities where Adobe Consulting can bring significant business value to our customers (such as increased revenue, improved customer experience, and more effective use of marketing budgets).

Head of Provider Partnerships

Medici
Austin
2 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Head of Client Success

Medici
Austin
2 days ago
About Us Medici is a global and rapidly growing startup focused on building a culture of innovation, collaboration, and leadership in healthcare tech. Our team is awesome and we’re all driven by the impact that we are making on healthcare and in people’s lives. The vision of where we are going is clear but the terrain is always changing and we move quickly to adapt. We have amazing investors and advisors who trust us to build a great product that

Senior Salesforce Administrator

Khoros
Austin
2 days ago
+58
Our Business Operations team is looking for a Senior Salesforce Administrator to join our Austin office. As a Senior Salesforce Administrator, you'll have an integral part in managing projects and enhancements on the most interconnected system across business units.

Senior Solutions Engineer

Shopgate
Austin
2 days ago
+33
Reporting to the Director of Sales, you’ll leverage your deep retail and solution SaaS industry knowledge to educate our prospects and inspire confidence in our omnichannel e-mCommerce offerings. Your efforts will help our Sales team achieve their sales quotas and objectives, ultimately increasing conversion and helping accelerate revenue growth.

Executive Assistant

AdAction Interactive
Austin
2 days ago
+22
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Business Systems Analyst, Telematics

CCC
Austin
2 days ago
+35
CCC is looking for a Business Systems Analyst to join our Telematics team in Austin, Texas. This position involves working with both the business and technical resources within CCC’s Telematics organization. The Telematics Portfolio is one of the newest product lines within CCC’s product suite. This is an exciting time to join the team! Our Telematics products are paving the way for car manufacturers and insurance carriers to make better business decisions based on telematics data.

Solutions Architect

LogicMonitor
Austin
1 week ago
+62
The Solutions Architect (SA) is responsible for the discovery and scoping of LogicMonitor Professional Services (PS) engagements for US-based customers. The Solutions Architect partners with Account Executives, Sales Engineers and Customer Success Managers to architect, design, and document implementations and technical deliverables for LogicMonitor customers, working closely with PS Solutions Engineers and Project Managers to hand off custom-scoped solutions and projects for delivery. The SA is responsible for exploring, evaluating and developing new technologies, tools and procedures that enhance the Professional Services portfolio of capabilities. The SA will also provide technical leadership to Services Partners ensuring successful service delivery to LogicMonitor customers.

Customer Experience Consultant

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Success Specialist

Planoly
Austin
1 week ago
As the Customer Success Specialist, you will be one of the original members of a completely new department focused on making the customer onboarding experience a strategic, competitive advantage for PLANOLY. You will be focused on leading the development of online resources aimed at converting users to paid-subscribers, and retaining current customers. In order to succeed in this role you must have the ability to take a macro perspective and understand the customer’s journey from downloading the app, to becoming a product evangelist. You will make decisions based on data and analytics, to drive product adoption and long-term retention. 

Director, Customer Care

FloSports
Austin
2 weeks ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Solution Architect, AEM

Adobe
Austin
2 weeks ago
+57
As a Solution Architect, you will partner with Adobe sales teams during the sales cycle to conduct customer discovery, scope out a roadmap of consulting services, and present your proposal to the customer. This involves maintaining a keen understanding of the Adobe product strategy, consulting offerings, and sales pipeline to identify opportunities where Adobe Consulting can bring significant business value to our customers (such as increased revenue, improved customer experience, and reduced marketing spend).

Senior Customer Success Manager

Yonder
Austin
2 weeks ago
+35
You're looking for a team where you can drive decisions, be challenged, investigate and explain complex problems for our clients. You want to collaborate with smart, creative, and energetic people. You're comfortable with being uncomfortable. You look for projects where you can learn new technologies and techniques. You're comfortable working with data, synthesizing information from a variety of sources, and communicating your findings to decision makers. If this sounds like you, you sound like someone we want on our team.

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