Senior Austin Startup and Tech Jobs

9

Globalization Lead

Cloudflare
Austin
4 days ago
+42
The Globalization Lead will be responsible for owning, defining and leading Cloudflare’s globalization strategy, operations and technology platform, with a primary focus on supporting go-to-marketing functions (Sales, Marketing, Support). You’ll apply your deep domain knowledge and experience in web and email globalization, localization project management, translation management system, machine translation and international expansion to help our customers and prospects around the world understand the value of Cloudflare across languages and culture.  We’re looking for an inspiring leader who can be a player coach while scale the globalization function and team as our company grows. You’ll lead a team of program managers and collaborate across the global sales, marketing and support organization to translate, localize and customize relevant content while guiding regional teams to create market-appropriate content that will resonate with the target audience. You’ll also work with product and engineering to ensure our globalization infrastructure and technology platform can support both current and future use cases. 

Team Lead, Customer Success Manager

Senior Network Engineer

Manager, Business Systems

Customer Experience Consultant

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Success Specialist

Planoly
Austin
1 week ago
As the Customer Success Specialist, you will be one of the original members of a completely new department focused on making the customer onboarding experience a strategic, competitive advantage for PLANOLY. You will be focused on leading the development of online resources aimed at converting users to paid-subscribers, and retaining current customers. In order to succeed in this role you must have the ability to take a macro perspective and understand the customer’s journey from downloading the app, to becoming a product evangelist. You will make decisions based on data and analytics, to drive product adoption and long-term retention. 

Director, Customer Care

FloSports
Austin
2 weeks ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Senior Salesforce Administrator

Khoros
Austin
3 weeks ago
+58
Our Business Operations team is looking for a Senior Salesforce Administrator to join our Austin office. As a Senior Salesforce Administrator, you'll have an integral part in managing projects and enhancements on the most interconnected system across business units.

Senior Solutions Engineer

Shopgate
Austin
3 weeks ago
+33
Reporting to the Director of Sales, you’ll leverage your deep retail and solution SaaS industry knowledge to educate our prospects and inspire confidence in our omnichannel e-mCommerce offerings. Your efforts will help our Sales team achieve their sales quotas and objectives, ultimately increasing conversion and helping accelerate revenue growth.

Executive Assistant

AdAction Interactive
Austin
3 weeks ago
+22
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Director of Service and Delivery

NSS Labs
Austin
1 month ago
+32
We are currently seeking a Director of Service and Delivery in Austin, Texas who is an exceptional leader with the tenacity for providing leadership, direction and mentorship to the team.  You will lead the company’s testing services division which performs hands-on testing of the world’s leading cyber security products and executes tests that include endpoint, network, data center and cloud security products.  This position works closely with many functions within the company to develop new test concepts, oversee the build out and maintenance of new test environments, support execution and maintenance of existing tests and acts as the externally facing NSS Labs point-of-contact delivering exceptional service to our customers.

Senior Customer Solutions Engineer - Duo Security

Duo Security
Austin
4 months ago
+27
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements.  You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. Your other responsibilities will include:

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