Senior Austin Startup and Tech Jobs

13

Solutions Consultant (Germany)

Medallia
Remote
12 hours ago
+50
Solutions Consultants partner with the Sales Directors to shape a Customer Experience vision and present Medallia thought leadership around Operational CEM during strategic sales cycles:

Solutions Architect

LogicMonitor
Austin
2 days ago
+64
The Solutions Architect (SA) is responsible for the discovery and scoping of LogicMonitor Professional Services (PS) engagements for US-based customers. The Solutions Architect partners with Account Executives, Sales Engineers and Customer Success Managers to architect, design, and document implementations and technical deliverables for LogicMonitor customers, working closely with PS Solutions Engineers and Project Managers to hand off custom-scoped solutions and projects for delivery. The SA is responsible for exploring, evaluating and developing new technologies, tools and procedures that enhance the Professional Services portfolio of capabilities. The SA will also provide technical leadership to Services Partners ensuring successful service delivery to LogicMonitor customers.

Manager, Customer Support

Place Technology, Inc.
Austin
3 days ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

Solution Principal, Retail

Medallia
Remote
4 days ago
+50
As a Solution Principal, you work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their ultimate judges: customers. You work with cutting-edge technology and tackle real business problems. You gain exposure to a wide range of industries and work with great colleagues. You are a critical member of the customer organization; a trusted advisor for our prospects and customers, and a leader, teacher, and mentor within Medallia on customer experience and industry best practices.

Solutions Architect - Remote

Coder
Remote
4 days ago
+31
A Solutions Architect will be responsible for a lot of important business and technical functions at Coder. They will engage directly with customers during the pre-sales and post-sales motions by providing product demos, giving deployment guidance, managing the customer lifecycle to ensure Coder is successfully deployed into the customer’s environment, keeping technical documentation up to date, and being the direct technical point of contact to handle customer issues during the post deployment maintenance / upgrade delivery phase.

Sales Engineer, US Public Sector - SLED and Health…

CrowdStrike
Austin
4 days ago
+44
CrowdStrike is seeking a field Sales Engineer with significant cyber security domain expertise and experience delivering value as part of a technical field sales team. As a Sales Engineer, you and your team will be aligned to the Southeast Enterprise SLED and Healthcare Sales team, educating and demonstrating the value of CrowdStrike’s security platform to prospective customers and partners. You will be part of a team of highly skilled field engineers responsible for creating and delivering business value and risk-reduction for our customers using scalable and sustainable processes, all while managing and driving results to ensure a successful and beneficial outcome for our customers.

Technical Account Manager

Rapid7
Austin
1 week ago
+24
Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team’s mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful deployment and use of Rapid7 products within their respective organizations. By maintaining a long-term relationship with their customers, a TAM gains an understanding of their customers' IT organizations' impact on overall business, their security goals, and their pain points — which is used by the TAM to create an account plan ensuring their customers' operational success with Rapid7 products. Successful candidates will have technical and account management experience.

Sr. Solution Principal, Healthcare

Medallia
Remote
1 week ago
+50
As a Solution Principal, you work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their ultimate judges: patients, providers and payers. You work with cutting-edge technology and tackle real business problems. You work with great colleagues and partners. You are a critical member of our organization; a trusted advisor for our prospects and customers, an expert in the healthcare community, and a leader, teacher, and mentor within Medallia on customer experience and health care best practices.

Senior Solutions Engineer - Americas

Plivo
Austin
2 weeks ago
+23
The Senior Solutions Engineer will assist new and existing customers with onboarding guidance, technical expertise and ongoing technical account engagement across a spectrum of clients including Enterprise, Mid-market, and SMB for the North America & LATAM regions. The ideal candidate will support sales and account management teams and also be the liaison between internal cross-functional teams for smooth on-boarding of all prospects as they go live with production.

Technical Account Manager

SailPoint
Austin
4 weeks ago
+34
The SailPoint Technical Account Manager (TAM) provides the best possible customer service to the company’s most important customers.  They bring deep knowledge of SailPoint’s products, related technologies, and their customers’ deployments to solve problems quickly and provide proactive guidance.  The TAM is an elite role in SailPoint’s customer support organization, with advanced technical, problem solving, account management, and customer interaction skills.  To that end, TAMs support a small set of customers, typically 4 to 6.  This senior role has wide discretion to act in the best interest of their customers and orchestrating assistance from any other technical support, professional services, sales, or engineering organizations.  As the senior members of the customer support organization, TAMs also mentor the more junior members of the Technical Support team and help them develop their technical and customer interaction skills.

Solutions Engineer

Molecula
Austin
3 months ago
Molecula is looking to bring on an Solutions Engineer to provide sales support, manage pilot projects, as well as lead and manage client implementations post sale . We are looking for people who are passionate about delivering high value, exceeding client expectations, and constantly contributing to operational efficiencies. You will play a critical role in our sales and onboarding processes.

Senior Technical Sales Engineer - IoT

relayr
Austin
6 months ago
+16
As a Sales Engineer, you will play a vital role in the sales team. You are responsible for all technical engagements with prospective customers, including: demos, creating prospect specifics, reference architecture, implementation and support framework. You will collaborate closely with the local Account Managers in order to support the entire sales process as needed. In this role you are in a unique position to understand relayr’s key benefits and value proposition, therefore you will help interpret a client's technical requirements and communicate product features. Your exceptional passion for innovation, sales and all things tech, combined with your desire to solve the biggest challenges with innovative solutions could make this the perfect job for you. 

Senior Customer Solutions Engineer - Duo Security

Duo Security
Austin
7 months ago
+41
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements.  You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. Your other responsibilities will include:

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