Austin Tech Jobs and Startup Jobs

186

Engagement Coordinator

GLG (Gerson Lehrman Group)
Austin
1 hour ago
+16
Engagement Coordinators (known internally as Project Support Specialists) are responsible for scheduling consultations between GLG’s clients and selected Council Members, including business leaders, scientists, academics, former public sector leaders and subject matter specialists. Engagement Coordinators will develop a deep understanding of GLG’s business model, project lifecycles, and end-client markets. Engagement Coordinators will also

Functional Analyst

HotSchedules
Austin
1 hour ago
+40
The Analyst serves as a business and solution expert, providing technical expertise for and facilitating the deployment of customer implementations.  This position gathers and analyzes customer requirements, engages in consultative and technical solutions, organizes the setup, configuration, and training for customer deployments. This role will serve as the deployment point of contact for larger mid/major customers going through implementation, and will be responsible for aligning resources as necessary in order to successfully implement solutions.

Team Lead, Customer Success Manager

Cloudflare
Austin
6 hours ago
+21
You will be our first Customer Success hire in Austin, Texas. You will build and lead a very capable customer success team by recruiting, hiring, training, mentoring and developing new team members in Austin. You'll carry the retention goal for the entire team, and play a major part in the expansion goal for customers as well. This first hire will start in a player/coach capacity, maintaining a book of business in order to learn about our customer journey and the Cloudflare technology. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.

Technical Support Engineer - Multilingual Preferred

Atlassian Tools Administrator

Data Scientist - Security

IT Billing Applications Manager

Customer Success Manager

Data Analyst - Returnship

Data Scientist

Distributed Systems Engineer - Data

Engineer - Data Center Deployment

Big Data Engineer

IT Technical Billing Lead

Data Analyst

Technical Support Engineer - Returnship

Chief Information Officer

Load 10 more jobs15 jobs at Cloudflare

Director Enablement & Training

RigUp
Austin
6 hours ago
+27
Develop enablement and education programs for sales, on-boarding, customer success, and customer support(revenue organization), design and implement action plans, solicit feedback and measure program effectiveness. Lead and evolve the new hire on-boarding programs for the revenue organization. Develop, manage, and update all value & technical sales training content. Manage and curate sales content and ensure that all information is easily and readily accessible at the point of need. Create written, video, audio content to educate the sales teams and advance deals such as case studies, competitive information fact sheets, product collateral, and custom work. Coordinate with the leadership to deliver ongoing training sessions. Build a method to qualify employee understanding and comprehension of content. Shadow calls and demos within the revenue organization to identify gaps where sales processes can be improved. Field ad hoc content and support requests from the revenue team. Define, track and report on key metrics that indicate sales effectiveness improvements and skill development traction. Partner with Revenue Operations to ensure proper adoption and usage of our tools. Define and map sales processes.

Customer Engagement Specialist

IT Manager

Director of Engineering, Data

Strategy & Planning Analyst

Load 1 more jobs5 jobs at RigUp

Network Reliability Engineer

ThousandEyes
Austin
6 hours ago
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Manager of Business Strategy and Process Improveme…

GoDaddy
Austin
17 hours ago
+28
Create and manage a roadmap of strategic imperatives that drive improvements in the customer experience journey and operational workflow. Be a relentless advocate for the Services organization by driving process and optimization standards in support of a best-in-class operations and customer experience. Guide your team to prioritize all shapes and sizes of work based on a set of principles and a common framework. Partner with operations, product and engineering stakeholders to establish strategic team plans and goals. Communicate clearly and often with stakeholders to understand and align on priorities in a changing business environment. Coach a team of analysts to continuously improve their skills and impact on GoDaddy Services while growing their careers and aspirations as they balance the right level of challenge with their skillset. Lead by example in owning initiatives from inception to impact. Build strong relationships and partnerships across GoDaddy’s global organization.

Senior Data Engineer

Keller Williams Realty International
Austin
18 hours ago
+16
Design, develop and implement data infrastructure and pipelines that collect, connect, centralize and curate data from various internal and external data sources. You will ensure that architectures support the needs of the business, and recommend ways to improve data reliability, efficiency and quality.

Data Analyst, Business Intelligence

Literati
Austin
18 hours ago
+13
Essential… We are looking for an exceptionally thoughtful, detail-oriented, and fast executing Data Analyst.  The right candidate will be passionate about working with huge datasets, and charged with solving complex business problems by looking at customer data in new and innovative ways.  You’ll partner with various teams in drawing insight from our data. This includes creating dashboards, visualizations, algorithms, and business tools for use

Technical Support Engineer

LogicMonitor
Austin
18 hours ago
+63
The Technical Support Engineer (TSE) is the front-line tech support contact for LM product users and a key contributor to LM customer experience. As the primary interface on incoming client support issues, the TSE will log and own incoming support tickets from receipts to 100% resolution. The TSE will contribute to the product experience through resolving customer problems, educating users on LM functionality and providing useful solutions within the product to the customer.

Business Systems Analyst, Revenue

Associate Technical Support Engineer

Executive Assistant

Internal Systems Engineer

Load 1 more jobs5 jobs at LogicMonitor

National Customer Success Manager

HotSchedules
Austin
19 hours ago
+40
In this role you will have responsibility for owning a portfolio of enterprise accounts, retaining and growing the revenue from these accounts via contract renewals and lead generation. The essential qualities for success in this role include entrepreneurial disposition, self-starter, tenacious, organized, focused, responsible and accountable.

Sr. Data Engineer

Bright Health
Austin
14 hours ago
+29
As a member of our engineering team, you will work on the design, implementation and delivery of data platform frameworks, pipelines, microservices, and other features that build on our high-value data assets. Your customers will include data analytics, marketing, and leadership teams as well as our Care Partners (hospitals and physicians) and external data partners, in concert with our Enterprise Data Warehouse delivery teams. 

Marketplace Support Specialist

Worksmith
Austin
14 hours ago
+20
As Marketplace Support Specialist, you will provide unparalleled service to Worksmith clients and local service providers. With excellent communication skills plus a knack for anticipating and solving customer concerns, you’ll guide our clients and vendors to success on the Worksmith platform. 

Professional Services Consultant

ThousandEyes
Austin
14 hours ago
About ThousandEyes

Customer Support Specialist

REX
Austin
20 hours ago
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Technical Support L1 (1st shift - Downtown)

WP Engine
Austin
1 day ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support L1 (2nd shift - Downtown)

WP Engine
Austin
1 day ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Customer Support Representative

Procore Technologies
Austin
1 day ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Sr. Competitive Intelligence Manager

IT Security Engineer

Customer Success Manager, Mid-Market (Specialty Contractors)

SOC Analyst

Deal Desk Analyst

Staff DBA, Infrastructure Data Services

Business Intelligence Engineer

IT Support Specialist

Load 5 more jobs9 jobs at Procore Technologies

IT System Operations Technician

Blackbaud
Austin
1 day ago
+38
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients.  Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment.  The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

VP of Professional Services

Customer Success Manager, Customer Success Operations

Customer Success Manager, Payments

Customer Support, Associate

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Analytics Consultant

Team Lead, System & Network Operations Center

IT Change Management Analyst

SQL Server Database Administrator, Senior or Principal

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

Load 10 more jobs16 jobs at Blackbaud

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
1 day ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Job Summary Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Membership Recruiter

GLG (Gerson Lehrman Group)
Austin
1 day ago
+16
Does pitching to and recruiting executives across a range of industries excite you? Are you motivated by targets to increase your earnings potential in a sales-like role? Are you comfortable making cold-calls? Do you have a do-what-it-takes work ethic?  GLG is seeking driven candidates for our Membership Recruiter position to join our fastest-growing team in Austin, TX.  Recruiters know how to make the right connections with the right people in a

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