Austin Tech Jobs and Startup Jobs

25

Customer Service Representative

GoDaddy
Austin
22 hours ago
+28
The customer support agent’s primary responsibility is to assist (mt) Media Temple customers with support and billing issues related to their hosting products. As a Customer Service agent, you will work on a team dedicated to providing solutions using our internal and external knowledge base systems, as well as traditional internet research. Using a consultative approach, you will make product and service recommendations to best fit the needs of the customer’s business and provide a quality experience while doing so!

Customer Experience Consultant

Khoros
Austin
2 days ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Success Specialist

Planoly
Austin
3 days ago
As the Customer Success Specialist, you will be one of the original members of a completely new department focused on making the customer onboarding experience a strategic, competitive advantage for PLANOLY. You will be focused on leading the development of online resources aimed at converting users to paid-subscribers, and retaining current customers. In order to succeed in this role you must have the ability to take a macro perspective and understand the customer’s journey from downloading the app, to becoming a product evangelist. You will make decisions based on data and analytics, to drive product adoption and long-term retention. 

Customer Experience Traffic Manager

Khoros
Austin
3 days ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

Solutions Engineer, Ad Tech

Cision (formerly TrendKite)
Austin
4 days ago
+45
TrendKite seeks a Technical Architect to lead internal development of our analytics and attribution solution based on a unique combination of earned media data and AdTech systems. This position requires a proven technical leader with expertise in both AdTech and AWS big data systems. This position is ideal for a candidate seeking to have a direct and material impact on the company’s growth and product innovation strategy.

Live Event Associate Producer

FloSports
Austin
6 days ago
+35
FloSports is looking for an Associate Producer to join our Live Production team in Austin, Texas. The ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage across 20+ different sports. This role must maintain a hunger to be the best in the industry while overcoming tough challenges that you will be faced with- long hours, challenging weather conditions and mission-critical technical issues. The work is hard but the reward is extremely high. You will expedite the career of your dreams by being entrusted with a lot of responsibility and the opportunity to learn and grow your skillset as well as have a real impact on the success of the company and the sports that we cover. 

Video Stream Technician

FloSports
Austin
1 week ago
+35
FloSports is looking for an Video Stream Technician to join our Live Production team in Austin, Texas. The ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage across 20+ different sports. This role must maintain a standard to be the best in the industry while overcoming tough challenges that you will be faced with- long hours, challenging weather conditions and mission-critical technical issues. The work is hard but the reward can be extremely high.

Director, Customer Care

FloSports
Austin
1 week ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Customer Success Manager (CSM)

TeleVet
Austin
1 week ago
At TeleVet, the customer success manager will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product roadmap. You'll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions. Understand

Senior Copywriter

Bestow
Austin
1 week ago
+29
We’re looking for a writer’s writer. A curious storyteller. Both conceptual and tactical. A thinker who sweats the small stuff. A person who finds themselves shouting at the TV news or a bus bench ad, “C’mon, words actually mean things.” Someone who knows the big idea is the Whole. Darn. Thing. And the medium is just a set of specs. We’re building a brand from the ground up, after all. 

Inventory Assistant (Part-Time)

FloSports
Austin
1 week ago
+35
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Customer Service Representative (Part-Time Role)

FloSports
Austin
1 week ago
+35
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Customer Service Representative (Full-Time)

FloSports
Austin
1 week ago
+35
FloSports is seeking to hire a full-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Content Creator- Varsity TV and FloCheer

FloSports
Austin
1 week ago
+35
Create impactful and high-quality web content, both written and video, from the idea phase to publishing. Spotlight the top athletes and personalities in your sport with interesting stories. You'll travel around the world to create amazing coverage of live events. You'll interview the coaches and athletes, write compelling recaps and feature the biggest stories of each event. You will work with your team in content creation meetings, brainstorming to come up with content strategies that will grow and engage the community and constantly improve by eliciting and listening to feedback from your audience. You will be capable of handling multiple content projects at once because you're a multi-tasking machine. You can be relied on. You'll be a news hound, staying on top of every story and news item unfolding in cheer and dance to ensure you provide comprehensive coverage to your readers. You'll make sure the content you create is in line with our unique voice and brand guidelines. You'll be a social media influencer. And you'll help find other big social media gurus who can help promote your content around the world.

Forecasting Analyst

FloSports
Austin
1 week ago
+35
Structure analysis making use of multiple data sources to predict new subscribers for rights opportunities. Create predictive models to forecast new business and drive strategic decision making. Own ongoing collection, monitoring, analysis of new customer data. Assist with the analysis and monitoring of forecasting. Assist with critical analysis of KPIs, reconcile conflicts, and perform statistical analyses as necessary. Live to be on the lookout for new ways to evaluate, measure and explain data .

Freelance Photographer

GoDaddy
Austin
2 weeks ago
+28
GoDaddy is seeking talented photographers across the country to help us tell the stories of the local business owners we represent online. We take care of all the scheduling so that you can quickly and easily get behind the scenes with small businesses in your area. Our national network of photographers includes everyone from seasonal freelancers looking to fill holes in their schedules to photographers who are newer in their careers and looking to bolster their portfolios. We’ll provide creative style guides, descriptive shot lists, and constructive feedback along the way, and we’ll make the scheduling process smooth for you.

Business Intelligence Contractor (Part-Time)

Cision (formerly TrendKite)
Austin
2 weeks ago
+45
Cision is looking for a talented student/graduate with a passion for working with data. This part-time contract role has flexible hours and will contribute to transforming, aligning and analyzing company data to providing meaningful. The analysis performed by this team directly influences strategic decision making across the global company. 

Developer Docs Technical Writer

Khoros
Austin
2 weeks ago
+58
We are looking for an enthusiastic Technical Writer with a passion for producing high-quality API/developer documentation that contributes to the overall success of our products. The Technical Writer will work directly with supporting teams and product managers to create conceptual, reference, best practice, and how-to developer documentation. You will document new products and features from scratch, as well as edit and reorganize existing content.

Licensed Mortgage Loan Originator

OJO Labs
Austin
2 weeks ago
+55
OJO Labs - Licensed Mortgage Loan Originator (Austin, Texas or Minneapolis, Minnesota) Why OJO?  We’re on a mission to empower people to make better decisions through the fusion of machine and human intelligence. We’re solving some of the biggest problems troubling the modern consumer experience. Through our unique, data-driven AI platform, we’ve introduced a fresh approach to the way people make important decisions. As part of our team, you’d

Associate Manager of Market Development

Cision (formerly TrendKite)
Austin
2 weeks ago
+45
We’re looking for a performance-oriented, data-driven Associate Manager of Market Development, with a proven track record of success in exceeding quotas and leading by example. The Market Development team is responsible for 40% of the company’s new business revenue, so this is a critical role where you can make an impact.

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