Entry Level Austin Startup and Tech Jobs

6

Customer Service Representative

GoDaddy
Austin
5 days ago
+28
The customer support agent’s primary responsibility is to assist (mt) Media Temple customers with support and billing issues related to their hosting products. As a Customer Service agent, you will work on a team dedicated to providing solutions using our internal and external knowledge base systems, as well as traditional internet research. Using a consultative approach, you will make product and service recommendations to best fit the needs of the customer’s business and provide a quality experience while doing so!

Customer Experience Traffic Manager

Khoros
Austin
1 week ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

Customer Success Manager (CSM)

TeleVet
Austin
2 weeks ago
At TeleVet, the customer success manager will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product roadmap. You'll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions. Understand

Forecasting Analyst

FloSports
Austin
2 weeks ago
+35
Structure analysis making use of multiple data sources to predict new subscribers for rights opportunities. Create predictive models to forecast new business and drive strategic decision making. Own ongoing collection, monitoring, analysis of new customer data. Assist with the analysis and monitoring of forecasting. Assist with critical analysis of KPIs, reconcile conflicts, and perform statistical analyses as necessary. Live to be on the lookout for new ways to evaluate, measure and explain data .

Customer Success Manager

Jolly
Austin
1 month ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

Business Intelligence Analyst

Amherst
Austin
5 months ago
+35
Join Amherst as a Business Intelligence Analyst to evaluate real estate and market data for our single family residential capital platform. Over the last four years, this platform has raised over $3 billion of capital and acquired of ~12,000 single family homes across the United States.

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