Austin Tech Jobs and Startup Jobs

12

Senior Data Engineer

Bestow
Austin
17 hours ago
+21
Bestow is a smarter approach to life insurance using big data and technology to bring simple and affordable coverage to everyone. Who We Are First thing you need to know; Bestow is not your typical insurance company. We’ve completely reimagined industry assumptions, and harnessed technology and big data to create life insurance products that aren’t just delightful to use, but deliver on our mission: to make financial products accessible to more

Software Engineer, Ad Tech

TrendKite
Austin
1 day ago
+20
TrendKite seeks a Technical Architect to lead internal development of our analytics and attribution solution based on a unique combination of earned media data and AdTech systems. This position requires a proven technical leader with expertise in both AdTech and AWS big data systems. This position is ideal for a candidate seeking to have a direct and material impact on the company’s growth and product innovation strategy.

Acquisitions Associate @ Bungalo

Amherst
Austin
1 day ago
+15
Assisting with activities related to the acquisition of single-family residential investments. Assist with analyzing data and preparing reports for senior management. Answering, responding to, and directing inbound inquiries (via phone and email) with internal call center staff and other facets of the business including, brokerage, title and escrow, investment team and direct marketing group. Assisting in asset-level research and data entry. Interaction with other internal groups.

Desktop Support Specialist

TrendKite
Austin
2 days ago
+20
Provide high level of customer service. Provide phone and deskside support to end users across the globe. Utilize the ticket tracking system to categorize, prioritize and escalate issues as necessary. Take ownership of issue\request through resolution or escalation. Assist in the installation, conversion, upgrade, and development of implementation plans that ensure minimal impact on end users. Analyze hardware and software problems, perform troubleshooting per approved procedures, identify alternative solutions and take appropriate corrective action. Perform hardware and software setup, configuration, and testing per current standards and approved procedures. Identify opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Help create and maintain system support documentation.

Customer Support Representative

TrendKite
Austin
2 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Managed Services Consultant

TrendKite
Austin
2 days ago
+20
Own a set schedule of client deliverables across a range of TrendKite service offerings including reporting and newsletter oversight. Manage each project with clear deliverable dates and development timelines. Build reports and other deliverables that require strong analytic, insight and visual presentation skills. Coordinate internally and with clients on projects and ensure both quality and timeline expectations are met. Work with broader team to build case studies and best practices that help new clients learn and adapt their own go-to-market practices. Assist client and sales teams in scoping new service projects and explaining our current offerings based on presented needs.

Strategic Services Account Executive

Khoros
Austin
2 days ago
+49
As the Strategic Services Account Executive, you will drive Spredfast + Lithium Strategic Services opportunities to closure by leading deal development and management. You'll work with our Social Strategy team as you determine how to structure deals, develop SOWs and MSAs as well as manage the deal from scoping to approval and order. This is an overlay sales role requiring core technical expertise and an understanding of social business and marketing strategy.

Part-Time Customer Care Representative

Bestow
Austin
4 days ago
+21
As a Part-Time Customer Care Representative you are responsible for providing exceptional customer service while having an incredible response time to customer inquiries. You are empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Customer Care Advisor

Bestow
Austin
5 days ago
+21
As a Customer Care Advisor you are responsible for providing exceptional customer service as well as determining what we should do to improve the customer experience. You will provide helpful information, answer questions, and responding to complaints. As the the front line of support for our customers, you will go above and beyond to help ensure that customers are satisfied with products, services, and features. The successful candidate will be empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Onboarding Consultant

TrendKite
Austin
6 days ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Associate Analyst (Social Media)

Khoros
Austin
2 weeks ago
+49
The Associate Analyst will also be responsible for managing and executing analyses to evaluate social content performance, identify notable trends in the social landscape and uncover opportunities to improve social marketing performance This role will also assist with the development of research-backed social media marketing playbooks, establish channel-specific KPIs for measurement programs and execute paid social media optimization analyses. The ideal candidate has demonstrated experience creating and executing reports and optimizing social media campaigns on behalf of a brand or media company. Required qualities include a high level of comfort with data management (gathering, organizing and analyzing data) and ability to develop reports with a minimal guidance or oversight.

Customer Success Manager - Austin

OneSpot
Austin
3 weeks ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

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