Senior Austin Startup and Tech Jobs

50

Customer Success Manager

ScaleFactor
Austin
1 hour ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Director of Data Engineering

Bright Health
Austin
3 hours ago
+25
As Director of Data Engineering at Bright. you will be responsible for leading engineering teams in the implementation and expansion of the Bright Health data platform. The overarching objective of the platform is to make all data at Bright consistent, compliant and available at high velocity to all functional areas within the company and to our Care Partners outside the company. In partnership with the Data Platform Architect, and under the leadership of the CTO, you will be accountable for the implementation of a cloud-based data platform for our rapidly growing enterprise.

Senior Data Engineer

Keller Williams Realty International
Austin
9 hours ago
+16
Design, develop and implement data infrastructure and pipelines that collect, connect, centralize and curate data from various internal and external data sources. You will ensure that architectures support the needs of the business, and recommend ways to improve data reliability, efficiency and quality.

Sr. Data Engineer (Streaming), Identity AI

SailPoint
Austin
9 hours ago
+18
SailPoint is seeking a Sr/Staff Data Software Engineer to help build a new cloud-based identity analytics product incorporating real-time data pipelines, machine learning algorithms and multi-tenancy support. We are looking for well-rounded backend or full stack engineers who are passionate about building and delivering reliable, scalable microservices and infrastructure for SaaS products.

Manager Corporate IT

Personify
Austin
9 hours ago
+12
• Provide day-to-day technical and managerial leadership to the Corp IT team including coaching, team building, mentoring, and technical guidance. • Lead architect for corporate infrastructure • Contribute to the continuous improvement and build-out of IT process, policies and procedures while maintaining current process and standards. • Suggest technologies and processes to improve IT services • Manage hardware and software lifecycles for managed infrastructure. • Ensuring projects are completed on time, within budget, and requirements are prioritized across multiple stakeholders. • Support department wide budget forecasting within Corp IT. • Support SOC and PCI audits compliance process and procedures.

Senior Back End Software Engineer - Data Platform

GoDaddy
Austin
9 hours ago
+28
The GoDaddy Austin Engineering Team is on a mission to build the best software in the local space. We use our data and technology to effectively create and handle local business owners’ digital assets at scale. While our customers are hard at work realizing their passion and dream, our software delivers: *A compelling digital experience that matches the authenticity and spirit of that local business to their consumers. We can help the consumers to find their next favorite local joint or love their current one even more. *Data driven insights about their consumers and their business - insights they can use to compete with the giants and thrive. *A content platform that empowers our content managers to create engaging content while having fun using the tools.

Senior Software Engineer - Data Services

Blackbaud
Austin
9 hours ago
+38
The Data Platform team is looking for a Senior level engineer to deliver on our vision of a Data Platform that hosts our core domain services, usage analytics and machine learning.  The team will build the logical data access layer to enable all Blackbaud services to store and access data while supporting all necessary compliance, security and privacy requirements via a standard set of solutions.  The Data Platform team will provide multiple data access services using modern cloud solutions combined with Blackbaud’s proprietary catalog to enable Blackbaud engineers to use, model, and enrich data to bring new and revolutionary solutions to market.

IT Support Analyst

Blackbaud
Austin
9 hours ago
+38
The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role that includes complex troubleshooting and customer support for the company’s end users. This position will focus on automation of back-office tasks, software deployment, and system integration.

Senior Engineer, Unified Communications

Blackbaud
Austin
9 hours ago
+38
This person will work with internal business functions to identify business and technical requirements for Unified Communications, Telepresence and collaboration technologies. Develop Unified Communication strategies and architectures, implement and support Unified Communications solutions for internal clients based on industry best practices. The person will continue to develop UC designs based on best of breed technologies while developing and maintaining relationships with internal clients and teams to understand the corresponding business challenges.  This person will maintain operational effectiveness of the environment and will be looked at to perform network readiness and current state telephony assessments, provide knowledge transfer and detailed design/operational documentation to supporting teams, provide training, mentorship role to peers, team members engaged in day to day monitoring, and provide quality assurance documentation review and peer review on projects. 

Analytics Consultant, Senior

Blackbaud
Austin
9 hours ago
+38
As a Consultant, you will use your fundraising and development experience to guide client engagements specifically related to effectively implementing and utilizing Target Analytics solutions, modeling and wealth screening services. Candidates must be able to demonstrate expertise and have an understanding of key development functions including:  prospect research, direct mail, annual giving, major giving, planning giving, constituent data management, and management reporting/business intelligence.   They must have a passion for the non-profit industry, be customer focused and have an aptitude for analysis and data management.

Global Claims Manager

HomeAway
Austin
23 hours ago
+28
Responsible for meeting service targets consistently with speed and accuracy for all HomeAway claims. Lead the Global Claims Team to resolve all customer claims queries, critical issues, high value claims and fraud detection within agreed service levels. Ensure complaints are efficiently and effectively handled, taking appropriate action to address issues raised and introduce long-term improvements. Enable Team Members to have the right level of capability, skills and knowledge to successfully achieve high levels of customer satisfaction and service targets. Responsible for claims quality assessing and claims audit. Audit and review all aspects of the service including the verification of claims payments ensuring accuracy and efficiency. Be on top of claims payout and ensure prompt escalation of any potential overspends.

Commerce and Strategy Analyst

Senior Business Operations Strategy Analyst

Sr. Data Insights Analyst

Manager, North America Partner Success

Load 1 more jobs5 jobs at HomeAway

Software Architect, Ad-Tech & Analytics

TrendKite
Austin
3 days ago
+20
TrendKite seeks a Technical Architect to lead internal development of our analytics and attribution solution based on a unique combination of earned media data and AdTech systems. This position requires a proven technical leader with expertise in both AdTech and AWS big data systems. This position is ideal for a candidate seeking to have a direct and material impact on the company’s growth and product innovation strategy.

IT Director

Compeat
Austin
4 days ago
+18
  Compeat is a leading provider of SaaS fully-integrated technology solutions for the restaurant industry. We are growing exponentially, and are looking for phenomenal people to grow with us. We pride ourselves on our amazing people, top-notch technology, and a fun employee-focused corporate culture. As the IT Director, you will be responsible for IT and DevOps at Compeat. The ideal candidate has experience moving an IT organization in the

Senior Data Engineer

AffiniPay, LLC
Austin
4 days ago
+22
Senior Data Engineer ProductAre you looking to have an influence and lay the foundation of our data solutions? This is your opportunity to be a key member of our Product Team which is just beginning to harness the power of data. AffiniPay’s Senior Data Engineer will play a critical role at the company by architecting and developing data warehouse models and solutions, helping to provide key insights on how our products and customers perform. As a

General Manager, Aceable

Aceable
Austin
5 days ago
+39
Be accountable for the business unit’s performance versus a mutually agreed upon strategy and budget. Optimize the strategy and key initiatives to accelerate growth and profitability. Work with FP&A on optimizing product strategy. Work with Product and Marketing on optimizing exposure of the product to Aceable’s course takers as well as fostering programs to grow new prospects for the operation. Lead efforts to optimize call center costs while maintaining a high standard of quality in alignment with the Aceable brand. Manage a team of high caliber industry veterans, ensuring everyone is well-coordinated within Aceable as well as productive via managing people and procedures. Review organizational process flows and expenses with an eye towards further improving efficiencies.

Customer Success Manager

Square Root
Austin
5 days ago
+24
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Transaction Coordination Associate—Acquisitions

Amherst
Austin
5 days ago
+15
The Transaction Coordination Associate is a key contributor to the growing Acquisitions team who helps facilitate the acquisition of targeted single family residential properties. The Associate will work in coordination with many of our business partners (full Acquisitions team, Accounting, Closings, Real Estate agents, and Escrow companies) during the transaction of real estate and effectively manage negotiations with outside Agents as well as administrative tasks involved in closing a property acquisition.

CUSTOMER SUPPORT MANAGER - MINERALSOFT

Drillinginfo
Austin
6 days ago
Our Customer Support Manager is ultimately charged with monitoring the day-to-day operations of our support team to ensure we are meeting our goals/metrics around the resolution of complex technical issues for our clients using the MineralSoft by Drillinginfo solution. The primary responsibilities of this role will include leading ticket reviews, coaching our functional and technical support team, putting in place practices to improve overall productivity, establishing and monitoring KPI’s, serving as an escalation point for complex support issues and helping to prioritize as well as resolve tickets in the Salesforce Service Cloud environment. The ideal candidate will have experience in a lead or management role for a support organization, will be able to resolve technical and functional complexities and will have strong communication skills. This position will be based in Austin, Texas. 

Senior Back End Software Engineer - Data Platform

GoDaddy
Austin
1 week ago
+28
Solve technical problems that few have solved before – no one else helps Local Businesses the way we do! Participate in the decision-making progress – we want you to speak up! Mentor your team members to share your passion for software, your appreciation for engineering discipline, and your respect for the craft of software development. Take on the challenge of making what you build higher quality, faster, and more scalable. Have a direct impact on the company’s top line performance.

Sr. Business Analyst, Business Intelligence

GoDaddy
Austin
1 week ago
+28
We are looking for a savvy individual who is part analyst, part data expert, and part strategic business partner. If you enjoy using data to answer key business questions, while building systems that scale and enable both business owners and fellow analysts, this may be the job for you! Your goal as a Senior Business Analyst will be to use your unique skill set to create leverage through repeatable reporting and analytics that can be used by the entire organization.

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