Austin Tech Jobs and Startup Jobs

94

Technical Support L1 (2nd shift - Downtown)

WP Engine
Austin
13 hours ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Senior Security Researcher

SpyCloud
Austin
21 hours ago
+21
About Us: SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information.  SpyCloud is looking for a self-driven security researcher to come on board and own major portions of our research initiatives that drive our

Compliance Manager - Governance and Risk

SpyCloud
Austin
1 day ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information. Our security team is looking for a Governance Risk & Compliance Manager  We are looking for a creative, diligent, technical, and experienced IT

IT Architect - Integrations Lead

UiPath
Austin
1 day ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Business Systems Manager

Tecovas
Austin
1 day ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Support Engineer

SailPoint
Austin
1 day ago
+32
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured. Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Sr. Competitive Intelligence Manager

Procore Technologies
Austin
1 day ago
+20
We’re looking for a Senior Competitive Intelligence Manager to join our Product Marketing team. In this role, you’ll create an overall strategy for gathering and using competitive intelligence to identify new business opportunities and increase revenue. You’ll use data gathered through market and field research to drive winning sales plays, marketing campaigns, and product strategies. As a Senior Competitive Intelligence Manager, you’ll provide strategic support throughout the sales-cycle which includes attending onsite meetings and customer-facing events. You’ll arm our sales team with the resources needed to gain a competitive edge and close more deals. 

IT Asset Analyst

IT Security Engineer

Staff DBA, Infrastructure Data Services

Deal Desk Analyst

Incident Response Manager

Load 2 more jobs6 jobs at Procore Technologies

Liquibase Support Engineer

Datical
Austin
1 day ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Business Analyst, Global Partner Success Operation…

Vrbo
Austin
1 day ago
+28
Learn end to end sales processes (acquisition and account management) through process mapping to fully understand how the technology is used and impacts created through change. Become an expert on the partner success technology stack from our telephony platform to Salesforce.com system to our internal best in class account management platform. Execute the business analyst responsibilities from requirements gathering, data analysis, functional design, user story creation, test case development, testing, and end user adoption. Help solve technical issues for our stakeholders by troubleshooting and engaging with the development team for a resolution. Develop documentation and process flow maps for our training teams to leverage to train the end users. Utilize our objectives and key results (ORK) framework to ensure prioritization of projects unlocks the most impactful results. Create and run reports as needed to understand root cause and help end users solve problems. Actively research new technology trends and share insights with your team.

Sr Big Data Developer

Sr Analyst, Product Analytics

Workforce Senior Analyst, Global Partner Success Operations

Senior Data Platform Manager

Staff Software Engineer - Data Hub Search

Business Analyst - Business Operations and Process Strategy

Big Data Developer

Analyst, Global Partner Success Operations

Senior Big Data Developer

Analyst, Global Partner Success Operations- Tools and Technology

Sr. Analyst, Data Insights & Analytics

Senior Big Data Engineer

Workforce Planning Analyst, Global Partner Success Operations

Software Tech Support Specialist

Manager, Metadata Platform

Load 10 more jobs16 jobs at Vrbo

Data Analyst - Returnship

Cloudflare
Austin
2 days ago
+21
Cloudflare is looking to build and grow our data analytics/business intelligence team that will be responsible for building a large-scale enterprise modern data lake and EDW that combines massive petabyte scale traffic logs with data from various business systems supporting product, marketing, customer support, sales, finance etc. and enabling easier consumption of that data using tools to drive standard reporting, adhoc/exploratory analytics and advanced insights using data science models.

Product Cost Data Scientist

Big Data Engineer

Data Scientist

Distributed Systems Engineer - Data

Engineer - Data Center Deployment

IT Technical Billing Lead

Data Analyst

Sr. Business Analyst - Go To Market Strategy

Billing Systems Analyst & Solution Architect

Technical Support Engineer - Multilingual Preferred

Technical Support Engineer - Returnship

Atlassian Tools Administrator

Data Scientist - Security

Load 10 more jobs14 jobs at Cloudflare

Incident Response Analyst

CLEAR
Austin
2 days ago
+14
We are looking for an Incident Response Analyst to join our Advanced Cyber Capabilities team. Analysts must be agile, willing to learn, and able to think outside of the box in order to operate effectively in an ever changing threat landscape. The ideal candidate has a strong drive to solve security challenges and the desire to implement best-in-class security measures using cutting edge technology. 

Technical Support Consultant

Compeat
Austin
2 days ago
+25
Compeat Technical Support Consultants play a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide support both during installation of Compeat software and throughout the customer experience. As much as this position leans towards the technical side, it is critical you are someone who understands and subscribes to customer service principles.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
2 days ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

IT System Operations Tech

Blackbaud
Austin
2 days ago
+38
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Continual Service Improvement Manager

Senior Systems Engineer,

Database Developer

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Cyber Security Architect

Load 7 more jobs11 jobs at Blackbaud

Land Analyst

RunTitle
Austin
3 days ago
+20
Responsibilities will include interpreting public records to determine ownership, evaluating regulatory documentation and analyzing production activity across the country, while also focusing on developing efficient processes that allow for scaling RunTitle’s infrastructure and deal volume. While expertise in the subject matter is a requirement, we place significant importance on creativity, collaboration and dependability. 

Sr. Data Engineer

Bright Health
Austin
3 days ago
+29
As a member of our engineering team, you will work on the design, implementation and delivery of data platform frameworks, pipelines, microservices, and other features that build on our high-value data assets. Your customers will include data analytics, marketing, and leadership teams as well as our Care Partners (hospitals and physicians) and external data partners, in concert with our Enterprise Data Warehouse delivery teams. 

Senior Data Engineer

RetailMeNot, Inc.
Austin
3 days ago
+40
Implement data system for both real-time and warehouse applications. Develop ETL processes that ensure data is accurate and available within SLAs. Enhance data models by developing integrations with business partners. Seek opportunities for performance improvement and implement optimizations. Create dashboards that provide insight into the health of data integrations, ETL processes and data sets. Mentor junior data engineers on standard methodologies and provide code review when needed.

Business Analyst - Marketing

Director, Finance & Analytics

Senior Manager, Machine Learning & Data Science

Data Scientist

New Knowledge
Austin
4 days ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and help build the next generation of machine learning tools for detecting malicious and inauthentic behavior online. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like you, we want you on our team!

Internal Systems Engineer

LogicMonitor
Austin
4 days ago
+63
LogicMonitor's IT Systems Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Technical Support Engineer

Business Systems Analyst

Network Engineer

CLEAR
Austin
4 days ago
+14
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

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