Customer Success Data Analyst
3 weeks ago
In order to deliver on our promise, we built banking and payments processing software in-house. We have a rockstar team of people passionate about helping and educating the financially underserved and we are looking for a Data Analyst to join us in our mission. You will be responsible for understanding the needs of our customers and discovering actionable insights to scale our Customer Success team’s ability to provide awesome levels of support. As the team’s first dedicated Data Analyst, you will be empowered to build out foundational dashboards and reporting, establish strong relationships with our Product, Engineering, and Analytics teams, and present your findings to Self’s executive team. You will report directly to the VP of Operations and will get a chance to develop your technical and business skills.