Austin Tech Jobs and Startup Jobs

144

Sr. BI Developer

Bright Health
Austin
2 hours ago
+29
Design and develop and modify/maintain ETL processes that load data for the data warehouse using ETL tools (transitioning from SSIS to Azure integration technologies) and SQL code.  Provide performance and scale tuning in selected technology stacks for ETL, data querying, and information management platforms.  Implement traditional data warehouse schema and star schema data models.  Collaborate with data engineering in the creation of reusable components as they relate to the Azure data management frameworks . Collaborate with analytics teams to design reports and reporting portals, supporting subscriptions, enabling advanced filtering for ad hoc querying, and performance tuning.  Collaborate with and mentor analytics and business unit “citizen developers” on reporting and business process automation solutions, including SharePoint.

Customer Success Manager - Mandarin & English…

Cloudflare
Austin
2 hours ago
+21
You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing their post-sale experience. Acting as the primary point of contact for Cloudflare customers you’ll be "the face of the business”. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. You’ll regularly meet with customers to communicate Cloudflare's value; these conversations may happen in-person or via phone / video conference. Cloudflare delivers cutting-edge products and services, iterates quickly, and changes direction frequently. Maintaining a deep understanding of Cloudflare's solutions so that you can lead value-added customer conversations, understand customer's needs, and communicate these needs back to internal teams is critical to the role.

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Data Analyst - Returnship

Technical Support Engineer - Spanish Speaking

Data Scientist

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Load 6 more jobs10 jobs at Cloudflare

Customer Engagement Specialist

RigUp
Austin
3 hours ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Sourcer / Oil and Gas

Director of Analytics

Director Enablement & Training

Senior Data Scientist

BlackLocus
Austin
3 hours ago
+17
Developing data intelligence and in-house knowledge on assortment, clustering, and/or pricing. Conducting exploratory and solution-focused analysis using store transactions, web traffic, demographic data, etc. Lead the design of analytical solutions and work with the engineering team to build scalable applications. Validate the results and performance of solutions. Conducting research into new or alternative methods and techniques with healthy ROI potential. Learning about the core challenges facing The Home Depot and then utilizing data and science to develop efficient and effective solutions.

Network Engineer

CLEAR
Austin
8 hours ago
+14
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Customer Success Manager

BigCommerce
Austin
10 hours ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Technical Account Manager

Sr. Analyst, Business Strategy

( MAC ) Desktop Support Engineer II

Technical Support Representative

Load 1 more jobs5 jobs at BigCommerce

Senior IT Experience Specialist

ThousandEyes
Austin
10 hours ago
We are looking for an extraordinary Senior IT Experience Specialist. In this position based in our Austin Office, where you will support the day-to-day IT needs of the business while delivering amazing service to our employees with exceptional customer service. As the face of IT in Austin, where your primary responsibilities will be to triage all level one support requests, resolve issues at the tier one level, and escalate issues out to the appropriate escalation resource. We are looking for a hardworking, organized, collaborative individual with technical ability who understands the importance of customer service. This person will be the first point of contact for all Austin and remote employees regarding any technical support needs. The right candidate will ensure employees’ workflow remains friction-free, by diagnosing both hardware and software issues and offering solutions to quickly get users up and running again. 

Senior Customer Advocacy Manager

Compeat
Austin
10 hours ago
+18
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization. These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.

Customer Success role at a fast growing company

ePayPolicy
Austin
11 hours ago
ePayPolicy is the ONLY payment processor designed specifically for independent insurance agencies to accept credit card and ACH payments online. We’re the BEST at what we do, just ask any of the 24 state insurance associations that endorse us as their go-to payment processor. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept payments. Today, with over 1,500 clients

Customer Support, Associate

Blackbaud
Austin
11 hours ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Customer Success Manager, Payments

Raiser's Edge NXT Fundraising Consultant

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Customer Success Manager, Senior

IT Change Management Analyst

Principal Engineer, Unified Communications

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

VP of Professional Services

Load 10 more jobs14 jobs at Blackbaud

Business Operations Analyst (Sales and Customer Su…

A Cloud Guru
Austin
11 hours ago
+30
As a Business Operations Analyst at A Cloud Guru, you'll scale the data, processes, and reporting needs for our ever growing Sales and Customer Success teams. This role will be a key asset to both teams, acting as both a trusted advisor for leadership as well as the executor of key processes for each team. An ideal candidate will be highly analytical, self-driven, great at multitasking, collaborative, and able to operate in ambiguity. The work this individual completes will result in a more efficient, more data driven, more structured, and more productive Go-To-Market team. As A Cloud Guru scales rapidly, this role will be a valued resource in solving for the short and long term needs of the team simultaneously.

Customer Success Manager

A Cloud Guru
Austin
11 hours ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
11 hours ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Customer Support Specialist 1

GoDaddy
Austin
11 hours ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Technical Support Specialist

Lightspeed Systems
Suburbs
15 hours ago
+22
Do you consider yourself as someone with excellent customer service skills? Do you possess the super hero ability to effectively explain, using your amazing communications skills, technology in non-technical terms? Lightspeed Systems is looking to hire a Technical Support Specialist to join our Customer Service organization. This an intermediate position on our team with responsibilities of troubleshooting and supporting end users on a variety of

Customer Success Manager

MongoDB
Austin
11 hours ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Manager, Partner Success Integrated Teams

Vrbo
Austin
11 hours ago
+28
The Manager, Partner Success leads the Vrbo Account Management team to strengthen relationships with our partners and improve our shared marketplace performance. This is a key leadership role on North America’s Partner Success teams. This person leads their team in managing relationships with our partners to improve marketplace performance. Your past experience recruiting, training, and coaching teams to success will help you to develop the necessary processes and improvements to maximie your team’s efficiency and effectiveness here at Vrbo. Your fellow leaders will look to you as an authority that represents the partner perspective to internal teams, and you will set account management best practises for your own team. As the Manager, Partner Success, you will also support Vrbo’s delivery related to connetivity and delivery of improved and new products for your segment of Partners who use technology to integrate their content with our marketplace. You also drive strategic initiatives that align with business goals and improve team performance.

Customer Service Training Specialist

Executive Assistant

Business Operations and Strategy Analyst – North America

Sr. Research Manager, Partner and MPD

Senior Data Scientist

Analyst, Global Partner Success Operations

Senior Data Scientist

Analyst, Global Partner Success Operations

Manager Digital Analytics Platform

Senior Manager, Product Analytics

Software Tech Support Specialist

Business Analyst - Business Operations and Process Strategy

Global Claims Manager

Software Technical Support Manager

Load 10 more jobs15 jobs at Vrbo

Data Analyst

Lightspeed Systems
Austin
16 hours ago
+22
Lightspeed Systems is looking for a passionate Data Analyst to transform our data into insights and insights into actions that could affect millions of K-12 students. Using the latest tools and processes, Lightspeed Systems is able to maximize our technology offerings and deliver unparalleled service and support. The ideal candidate should be highly skilled in all aspects of data analytics, including storage and modeling, data mining, and

Systems Engineer

Procore Technologies
Austin
23 hours ago
+20
We’re looking for a Systems Engineer to join our IT Engineering team. In this role, you’ll partner with other Systems Engineers to support our Corporate IT Infrastructure, provisioning, maintaining, and improving systems and services leveraged across the company.

Information Systems Engineer II

IT Security Analyst

Customer Success Manager, Enterprise

Business Intelligence Engineer

Customer Success Field Enablement Specialist

Customer Support Representative

Security Engineer

IT Security Engineer

Load 5 more jobs9 jobs at Procore Technologies

VP of Customer Success

ClearDATA
Austin
23 hours ago
+37
The VP / Sr Dir / Dir of Customer Success is responsible for the strategy, tactics and daily operations of our Customer Success organization for a customer segment in partnership with the VP of Sales. This begins with the sales process and continuing post sale, through onboarding, managed services, ongoing product support, and professional services. S/he will ensure that the direction and execution of these teams are in alignment with the overall strategic goals and vision of ClearDATA.

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