Austin Tech Jobs and Startup Jobs

143

Database Administrator

Restaurant365
Austin
5 minutes ago
+19
We are excited to welcome an experienced Database Administrator to our team in Austin, TX! This person will be responsible for the health and 24X7 availability of all database subsystem/s. They will be responsible for database administration including installation, configuration management, capacity management, maintenance pack (backup, re-indexing, update stats etc.). They will need to develop and manage high peripheral features/products such as Always on, replication, mirroring. They will also troubleshoot complex systems to identify bottlenecks (SQL, IO, hardware, query related, etc.) to help resolve database related issues.    

Associate Technical Support Engineer

Khoros
Austin
36 minutes ago
+52
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Market Researcher (PT + Remote)

SecureLink
Austin
40 minutes ago
+31
Ability to demonstrate initiative and independence. Consistent and dependable attitude. An eagerness to learn and improve. Comfort working with and/or learning office technologies like Excel. Excellent organizational skills and able to pivot between projects and tasks as priorities shift. Willingness to work as hard as it takes to make it happen. Commitment to 20-27 hours per week (You will define your own schedule). Access to reliable transportation to and from work for new hire training & occasional team meetings.

Sr. Engineering Manager, BI

Bright Health
Austin
41 minutes ago
+25
The Sr. Engineering Manager is responsible for leading the team of engineers on a day-to-day basis. The Engineering Manager ensures that projects are being completed on time and meet product / project expectations. A team of engineers looks to the Engineering Manager for process, trouble-shooting, mentoring, and technical expertise. The Engineering Manager will be the point person for Product and Project Managers looking to assign a project to a developer.

Customer Success Manager

AlertMedia
Austin
3 hours ago
+16
Customer Success Managers take ownership of AlertMedia’s customer relationships which we value above all else. The right candidate will be determined to achieve effective training and on-boarding as well as the highest possible satisfaction rates across the accounts they manage. They will approach each relationship with a “partnership” mentality, and make sure customer needs are always met and problems are always solved quickly.

Professional Services Consultant

ThousandEyes
Austin
4 hours ago
About ThousandEyes

VP of Customer Success

ClearDATA
Austin
5 hours ago
+37
The VP / Sr Dir / Dir of Customer Success is responsible for the strategy, tactics and daily operations of our Customer Success organization for a customer segment in partnership with the VP of Sales. This begins with the sales process and continuing post sale, through onboarding, managed services, ongoing product support, and professional services. S/he will ensure that the direction and execution of these teams are in alignment with the overall strategic goals and vision of ClearDATA.

Systems Architect

Vista Consulting Group
Austin
5 hours ago
+32
 As part of the IT Infrastructure Team, this role is responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines infrastructure software and hardware solutions to achieve Vista's objectives.

Systems Administrator

Social Solutions
Austin
5 hours ago
+26
Manages the day-to-day operations of the SSG host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities. Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired. Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

Customer Support Specialist (2nd Shift)

Tier 1 Customer Support Specialist

Tier 1 Customer Support Specialist

Vice President Client Success

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Customer Success Manager

Cloudflare
Austin
5 hours ago
+21
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Technical Support Engineer - Spanish Speaking

Data Center Selection Manager

IT Technical Billing Lead

IT Operations Engineer - Linux

Team Lead, Customer Success Manager

IT Procurement Specialist

IT Billing Applications Manager

IT Support Technician

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Head of Site Merchandising and Merchandising Opera…

Spreetail
Austin
5 hours ago
+32
Collaborate on cross-functional seasonal planning process with Brand Marketing to develop and maintain a site content calendar for and to ensure alignment on showcasing relevant and seasonal categories, brands and products. Creates a roadmap to deliver best-in-class product content and works with Technology teams to create custom tools and functionality that increase team efficiency. Find, fix, and prevent prevailing issues within our catalog that create friction for customers or cause returns across all channels.  Build out product attributes, establish business rules and normalize size/color data to support rules-driven product placement, attribute-driven navigation and faceted navigation. Drive traffic and conversion through effective cross-category customer journeys and clickstreams, relevant search and navigation, product curation, product content, ratings & reviews and personalization relevancy. Drive incremental GMV while managing margin mix and work with Vendor Managers to align on site promotions and deals. Work with the Inventory team to ensure ideal inventory levels.  Develop and monitor KPIs that support data-driven decision making around site features, product and content placement, and optimization of product content to deliver on business goals. 

Marketplace Manager

Sr. Amazon Marketplace Manager

Director, IT Business Systems

Vista Consulting Group
Austin
5 hours ago
+32
This individual will have a diversified background of IT & functional experience, demonstrated project management acumen and excellent vendor management skills, be a strong people leader, in addition to a holistic, service-oriented approach to business relationship management. As a member of the IT Leadership Team, the role contributes to the development and execution of the overall IT strategy and ensures its alignment with Vista Equity Partner's business strategy.

Executive Assistant

Tecovas
Austin
5 hours ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Director of Strategic Planning

Tecovas
Austin
5 hours ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Business Intelligence, Developer

WP Engine
Austin
5 hours ago
+15
We build applications for our third party tools, like Zendesk, to help us improve our customers' ability to serve their customers. We maintain some bespoke applications built in WordPress. We develop and present roadmaps for the products and systems you own to our leadership team, as well as provide regular progress reports. You will play a major role in partnering with your customers on how you can help positively impact their Objectives and Key Results. You will attend Agile ceremonies, such as Sprint Plannings, Daily Stand-Ups, Sprint Reviews and Retrospectives, to plan and track you and your team's work.

Onboarding Consultant

TrendKite
Austin
5 hours ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
20 hours ago
+38
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify trends in data and seek opportunities to assist with adoption for our solutions and mitigate risk.  It is an incredible opportunity to demonstrate your customer centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle.

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Manager, Education Services

Customer Success Manager, Senior

IT Change Management Analyst

Director, IT Infrastructure and Operations

Manager, IT Change Management

Senior Engineer, Unified Communications

IT System Operations Technician

Customer Support, Associate

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Senior Customer Success Manager

Optimizely
Austin
23 hours ago
+13
Be the ROI-focused trusted advisor for a portfolio of mid-market customers to help them build successful experimentation programs. Tackle customer challenges with curiosity, empathy, and strong problem solving skills. Strategize to secure executive visibility of Optimizely business results leading to increased renewal rates. Lead customer meetings including business reviews and program maturity assessments. Work cross-functionally with Sales, Professional Services, Technical Support, and Product to accomplish customer goals. Use data to spot patterns preemptively to improve the organizational usage and adoption of the Optimizely platform. Engage with Optimizely’s product team to translate customer feedback into product requirements. Earn the trust of your customers which helps generate customer references and referrals. Ruthlessly prioritize a portfolio of 50-80 customers to maximize the effectiveness of your time.

IT Support Specialist

MongoDB
Austin
23 hours ago
+41
MongoDB is seeking the newest member to join their IT Support Team. You will join an existing team that provides technical support for all of our global offices and remote staff. This role covers support for the US West / APAC East region and is based in Austin, TX. Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart

Customer Support Representative (Part-time)

RigUp
Austin
1 day ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Support Representative (Evenings)

Sourcer - Oil and Gas

Contractor Onboarding Specialist

Senior Business Intelligence Specialist

Director Enablement & Training

Customer Support Manager

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