Austin Tech Jobs and Startup Jobs

183

Customer Service Representative

LegalZoom
Austin
6 minutes ago
 LegalZoom needs experienced Service professionals who can deliver friendly, knowledgeable support about LegalZoom products and services. It’s a fun and fast-paced contact center, so we need individuals with a demonstrated history of providing best-in-class service who can work a variety of shifts in a positive collaborative environment.

BI Analyst

Keller Williams Realty International
Austin
2 hours ago
+16
Develop web-based dashboards, reporting and analysis tools that will be embedded in applications for Keller Williams agents and leadership. Consult with KW business leaders to understand their challenges and key decisions in order to establish the right metrics to deliver high-quality, actionable insights. Rapidly develop proof-of-concept reporting and data solutions that represent new means of distributing and delivering insights. Collaborate with data architects and engineers to define requirements for new Data Warehouse subject areas. Establish and maintain an inventory of current reports and dashboards to inform the BI team's strategic alignment with team and organizational goals. Create, implement and maintain tools that promote data governance (metric consistency and clarity) and consistency across the organization. Establish a deep, insightful understanding of our organizational data and 3rd party data.

Customer Service Account Representative

Keller Williams Realty International
Austin
2 hours ago
+16
Serve as the first point of contact for all inquiries and questions received via phone and email. Advise clients on how KW MAPS Coaching programs, products and events can best support their business needs. Build relationships by proactively calling clients to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Process, track and resolve all requests in database. Other duties as assigned.

Customer Success Manager

Civitas Learning
Austin
3 hours ago
+24
At Civitas Learning, we are looking for a committed Customer Success Manager to join our Customer Success team, where you’ll have the opportunity to manage relationships with our customers - colleges and universities across the U.S. that are excited about using predictive analytics to measurably improve student success. In this role, you will serve as the primary contact for our customers throughout the life of our relationship with the account. You will drive additional value by coordinating sessions with Civitas SMEs throughout the client relationship. By combining your keen sense for supporting client needs with an understanding for how our analytics platform and applications can help them attain their strategic objectives, you’ll be able to accelerate our customers’ student success initiatives and help them continuously learn about the impact of their work.

Manager of Spot Market Operations Pricing

Shipwell
Austin
3 hours ago
+30
As Manager of Spot Market Operations, you will be responsible for building and leading a team of execution pricing analysts who model, manage, and execute the pricing on both sides of the marketplace. You will partner closely with our customer success, operations, product, and data science teams to develop pricing models and tools, and execute pricing tactics within our market. You and your team will actively monitor and be accountable for hedging against the market. The ideal candidate brings deep technical knowledge and industry experience. They are theoretical, visionary, operational and analytical. They have proven that they can push the boundaries and have a deep desire to answer questions. They have a proven ability to build high-performing teams. They are motivated by building the future and changing an industry, are a proven leader, can consistently bring new insights to hard problems.

Product Designer

Cloudflare
Austin
4 hours ago
+21
About us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today, Cloudflare runs one of the world’s largest distributed networks that powers more than 10 trillion requests per month, which is nearly 10 percent of all Internet requests worldwide. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Our customers range

IT Technical Billing Lead

IT Operations Engineer - Linux

Team Lead, Customer Success Manager

IT Procurement Specialist

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Technical Support Engineer - Spanish Speaking

Load 5 more jobs9 jobs at Cloudflare

Marketplace Manager

Spreetail
Austin
4 hours ago
+32
As a member of our Channel Team, you will play a critical role in Spreetail's incredible e-commerce growth. You will have the opportunity to work with some of the largest and fastest growing companies in the US. You could manage Spreetail's business with Amazon, Walmart, eBay, Wish, Google and several others.

Sr. Marketplace Manager

Head of Site Merchandising and Merchandising Operations

IT Security Analyst

Procore Technologies
Austin
9 hours ago
+20
Identify, document and report security issues and concerns to officials. Follow-up on action items to resolve IT and program security issues. Develop remediation plans and coordinate activities with other organizational departments. Optimize up-to-date technical solutions and processes, including: analyzing vulnerability reports (Qualys or Nessus related data) and audit logs (Splunk, SUMO). Create actionable reports of findings to be provided to customers. Utilize Anti-spam/anti-spyware, enterprise configuration and integrity management tools. Manage common threats and issues leading to security incidents, e.g., common forms of malware, credential phishing, "drive by" host compromises, internal data spillage events, and inadvertent data leaks. Host forensics skills, including collecting and analyzing system artifacts (file system, memory, running processes, and network connections) to assess potential compromise. Utilize technical basics, including networking fundamentals, common application protocols, system architecture, and basics of software development. Research and learn unfamiliar technologies quickly, adapting existing knowledge and processes to investigate and resolve security issues.

Bilingual Customer Support Representative (Spanish)

BI Analyst, Revenue Analytics

BI Analyst, G&A Analytics

Customer Success Enablement, E-learning Specialist

Business Intelligence Engineer

Customer Support Representative

Product Manager

Senior Product Manager

Senior Product Manager, Payments

Load 6 more jobs10 jobs at Procore Technologies

Product Designer

Opcity Inc
Austin
15 hours ago
+14
The home search starts online, but the real estate industry is often optimized for in-person, one-on-one service. That's a fantastic experience once you connect with the right professional, but finding the right fit isn't always a smooth process. Opcity built a nationwide real-time data and technology platform combining cutting edge deep learning, business analytics and human intuition with the latest web, mobile and digital telephony

Executive Assistant

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Customer Service Representative

Call Center Representative

Client Success Representative

Product Manager - Data Science

Senior Product Manager

Director / Senior Manager of IT Operations

Site Coordinator: Full Time

Load 7 more jobs11 jobs at Opcity Inc

Customer Experience Associate

Tecovas
Austin
15 hours ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

Customer Success Manager - Austin

OneSpot
Austin
20 hours ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Accounting Support Specialist

Restaurant365
Austin
20 hours ago
+19
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.  We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local spot, fine dining to fast casual…

Accounting Onboarding Coach

Restaurant365
Austin
20 hours ago
+19
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.  We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our client list includes well known franchises to your favorite local spot, fine dining to fast

Frontline Customer Support Specialist - Accounting…

Restaurant365
Austin
20 hours ago
+19
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants. WE HELP RESTAURANTS GROW!  R365 is built upon quality, innovation, and accountability with offices in Irvine, CA and Austin, TX. We recently secured a $20M investment from Bessemer Venture Partners and our expanding client list includes well-known

IT Systems Analyst

UiPath
Austin
21 hours ago
+34
UiPath is currently recruiting for an IT Analyst. This position will be responsible for all of UiPath's internal computing resources – both in terms of the current infrastructure as well as the projection and planning for future growth. This includes a collection of Windows PC’s and servers, Linux servers, some Mac’s, various public and private LAN’s and associated WIFI access points, Windows and Samba-based file servers, and anything else one would expect to find in a typical high-tech company.

Director of Client Success

DISCO
Austin
21 hours ago
+31
Responsible for building out a proactive client success function, including leading a team of client success specialists. Define and execute processes and procedures to ensure quality and scalability of operations.  Collaborate cross functionally within and across the various internal functions. Help identify product issues from client feedback, and assist in finding ways to improve our product and processes.  Serve as the main POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem solving skills with an analytical approach.

Business Analyst

RetailMeNot, Inc.
Austin
22 hours ago
+40
You will develop interactive dashboards and reports using relational databases, Tableau and Excel to educate decision-makers at all levels of the business. You will distill actionable insights from over 1PB of data to uncover new revenue opportunities and drive the product roadmap forward. You will develop and share new data products for expedited downstream analysis and application. You will solve complex business problems through creating statistical models from data and metadata. You will participate in strategic and tactical planning discussions, collaborate with business customers, gathering requirements and delivering complete reporting solutions. You will use data to equip client-facing teams with insights for client conversations. You will help us find opportunities in both established and new product lines within RetailMeNot.

Network Engineer

ClearDATA
Austin
1 day ago
+37
The ideal candidate will have experience performing network engineer responses in a large enterprise-customer environment with ISP or MSP focus, and troubleshooting complex Enterprise networks. This role must have an excellent troubleshooting methodology and superb customer service skills. Experience working with GCP, AWS, or Azure is highly preferred. We are looking for engineers that are willing to go above and beyond to make it all go smoothly for the customer, this is frontline action!

Executive Assistant to the CEO

ScaleFactor
Austin
1 day ago
+11
I’m seeking an emotionally intelligent, highly energetic, positive individual who loves life and is just as excited to take on the world as I am. If you leap out of your bed every morning doing cartwheels, consider yourself as tenacious, unflappable, and motivated with a sheer grit to be at the top of your game, you may be the right fit. If this sounds like it might be for you, please keep reading.

Incident Response Analyst

CLEAR
Austin
1 day ago
Investigate, analyze, contain, and report IT security incidents in accordance with the incident response plan. Be a part of the incident response on-call rotation, which may include weekends and holidays. Create documentation and contribute to process build out for incident response. Help enhance and mature incident response practices. Work with and assist employees with security questions or escalations. Perform network/system forensic investigations. Learn and cross train in all CLEAR technologies. Conduct internal and external security audits. Recommend and install appropriate tools and countermeasures. Define, implement and maintain corporate security policies. Work with key business leaders to help identify critical assets and their protection.

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