Austin Tech Jobs and Startup Jobs

86

IT Security Engineer

Procore Technologies
Austin
29 minutes ago
+20
We are looking for an IT Security Engineer to join our team and be responsible for all technical aspects of security. You will work closely with Cloud and Procore Product, Network, Security Operation, and IT teams in designing solutions, providing security oversight and driving security projects to reduce the risk to Procore and Procore's Business System. This is a technical role with the expectation that you are fluent in security automation, system security, network security, compliance and incident response.

Customer Success Manager, Mid-Market (Specialty Contractors)

Manager, Documentation

IT Security Analyst

Business Intelligence Engineer

IT Support Specialist

Customer Support Representative

Load 3 more jobs7 jobs at Procore Technologies

Team Manager, Customer Advocacy

Compeat
Austin
18 hours ago
+25
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Customer Advisor

Rapid7
Austin
1 day ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Director, Technical Customer Success

Rapid7
Austin
1 day ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Associate Customer Advisor

Rapid7
Austin
1 day ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Network Engineer

CLEAR
Austin
1 day ago
+14
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Sr. BI Developer/Data Modeler

Bright Health
Austin
1 day ago
+29
Participate on an Agile scrum team to design and develop BI assets, including data pipelines, reports, visualizations, interactive stewardship dashboards, and data-centric workflows to help automate business processes. Specifically, you will: Design and develop and modify/maintain ETL processes and workflows that load data for the data warehouse using ETL tools (transitioning from SSIS to Azure integration technologies) and SQL code. Provide performance and scale tuning in selected technology stacks for ETL, data querying, and information management platforms. Implement traditional data warehouse schema and star schema data models. Collaborate with data engineering in the creation of reusable components as they relate to the Azure data management frameworks. Collaborate with analytics teams to design reports and reporting portals, supporting subscriptions, enabling advanced filtering for ad hoc querying, and performance tuning.

Business Systems Analyst, Revenue

LogicMonitor
Austin
1 day ago
+63
As a member of the Business Systems team you will be responsible for the design, implementation, and ongoing optimization of critical systems supporting the Company's revenue processes (customer lifecycle and quote-to-cash). You will analyze existing systems, identify improvement opportunities, and project manage feature enhancements to completion. This position is highly collaborative and will work across departments including Finance, Sales, and Customer Experience to ensure the scalability of our business systems and processes.

Associate Technical Support Engineer

Executive Assistant

Internal Systems Engineer

Technical Support Engineer

Load 1 more jobs5 jobs at LogicMonitor

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
1 day ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Technical Operations Analyst (L2-L3 Support)

SecureLink
Austin
1 day ago
+33
Technical Operation Analysts are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

Customer Engagement Specialist

RigUp
Austin
1 day ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

IT Manager

Director Enablement & Training

Technical Support Specialist - 2nd Shift

Volusion
Austin
1 day ago
+28
As a Technical Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Content Marketing Specialist

BigCommerce
Austin
2 days ago
+24
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce is looking for a technically savvy, process-oriented, data-driven marketer whose focus is on growth by working directly on customer acquisition through content strategy, prioritization and creation. You must have a proven

Associate Customer Success Manager

Associate Web Content Publisher

Associate Videographer

Senior Analyst, Business Strategy

Security Governance Risk & Compliance Analyst

Technical Support Representative

Product Support Engineer

Sr. Director, Strategy & Operations

Load 5 more jobs9 jobs at BigCommerce

IT Support Specialist

SailPoint
Austin
2 days ago
+32
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install and configure new equipment, particularly laptop and desktop computers. Assist with administering new and existing systems and software. Document processes and take inventory of systems. Recommends hardware and software solutions, including new acquisitions and upgrades. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects.

Director of Education Services

SailPoint
Austin
2 days ago
+32
The Education Services Director will have proven experience creating a “best in class” education services business for a high-tech company.  This individual will have a background in leading a customer training program comprised of instructor-led training, self-paced eLearning and professional certifications. The Education Services Director will have proven experience working across all functions of a company to achieve business goals.

VP of Professional Services

Blackbaud
Austin
2 days ago
+38
This position requires a hands-on, energetic, customer service oriented entrepreneurial leader to manage and lead the Company’s professional services and I&A operations functions covering thousands of projects a year with hundreds of thousands of hours of delivery. This role will have regular exposure to the Company’s senior leadership and the candidate should be comfortable representing the business to multiple audiences. This individual needs to have exceptional communication skills, a strong analytical acumen, proven delivery successes in complex project implementations, hands-on operational experience and outstanding leadership credentials. This role will require effective teamwork among many different constituents including internal and external customers, other services functional leaders and business unit stakeholders. Specific accountabilities to include:

Customer Success Manager, Customer Success Operations

Customer Success Manager, Payments

Customer Support, Associate

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

Load 10 more jobs14 jobs at Blackbaud

Corporate Systems Administrator

Abrigo
Austin
3 days ago
+23
We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management needs. This is an exciting opportunity for someone who is not only a master of their craft, but also shares our commitment to driving a strong company

Systems Engineer

SecureLink
Austin
3 days ago
+33
We are looking for a Systems Engineer to help create and maintain the modern, scalable, secure, performant internal computing infrastructure for SecureLink that enables and optimizes business operations. As a member of the Information Security team, our Systems Engineer will uphold a pro-active security stance for both corporate and product technology. Responsible for the maintenance of the corporate computing environment and end-user support.

Executive Director, Customer Operations

Vista Consulting Group
Austin
3 days ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Lead Writer & Content Creator

AlertMedia
Austin
2 days ago
+16
The Lead Writer & Content Creator will partner with other functions of the Marketing team to write compelling assets across a variety of formats, all designed to contribute to and positively impact the entire business. The Lead Writer will help us tell stories about our product, our customers, and our market as we continually focus on improved product adoption, customer retention, and new customer growth.

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