Austin Tech Jobs and Startup Jobs

7

KWRI College Associate

Keller Williams Realty International
Austin
3 hours ago
+16
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.

Executive Director

New Knowledge
Austin
1 day ago
+35
Data For Democracy is in the search for an Executive Director. This person will be responsible for the formulation and implementation of policies, programs and objectives for developing and utilizing the resources and services available to the Data For Democracy community. You will have overall strategic and operational responsibility for Data For Democracy’s staff, programs, expansion, and execution of its mission. You will initially develop deep knowledge of core programs, operations, and business plans around data science and civic technology initiative that the organization promotes.

Technology Support Representative

Keller Williams Realty International
Austin
2 days ago
+16
Provide excellent customer service and technology support by chat, email and phone. Take a minimum of 40 tickets per day and maintain a one business day response time to all requests. Exhibit a high level of professionalism and empathy when interacting with customers and fellow team members. Own the client relationship by escalating issues when required and then maintaining ownership of the ticket until resolution. Alert management to increased call volume or repeat problems, when needed. Strive toward first contact resolution while proactively decreasing support volume by providing client with support resources and best practices. Appropriately categorize all interactions for reporting and analysis. Utilize training videos, support articles and fellow team members to stay up to date on product advancements and strive to acquire and maintain additional technical knowledge to better serve users in a changing technical environment.

Director of Franchise Relations

Keller Williams Realty International
Austin
1 week ago
+16
Carry day to day responsibility for the growth and operations of the Keller Williams Worldwide division. Partner with worldwide regional leadership from regional launch to achievement, including managing the operations, finances, communications and engagement of the worldwide regions

Agent Success Coordinator

Keller Williams Realty International
Austin
1 week ago
+16
Ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. You will serve as a subject matter expert on the core business functionality of all Keller Williams Technology, building and supporting customer relationships through frontline support, tracking, reporting on requests and providing proactive training.

Support Supervisor

Keller Williams Realty International
Austin
1 week ago
+16
Hire, train and manage a team of Technology Support Representatives to deliver superior customer service in a fast-paced, ever-changing environment. Partner with leadership to establish performance and quality metrics and provide team accountability in meeting those objectives. Supervise the workflow of the team, including creation of shifts and shift adjustments, quality of service and opportunities to improve procedures and policies. Create training opportunities to ensure all team members remain ahead of changing technology. Serve as point of escalation, handling customer complaints with fluency and calmness. Communicate high traffic or high attention issues to leadership for awareness and recommend action to resolve issues proactively. Maintain relationships with KWRI vendors, participate in calls, monitor ongoing issues and maintain best practices.

Customer Service Support Representative

Keller Williams Realty International
Austin
1 week ago
+16
Build relationships by proactively calling coaches and clients monthly to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Coordinate communication, including newsletters, emails and social media. Serve as the first point of contact for all inquiries and questions received via phone and email. Process, track and resolve all requests in database. Other duties as assigned.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs