Austin Tech Jobs and Startup Jobs

81

eCommerce Software Support Engineer

Adobe
Austin
19 hours ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Manager, Customer Support

Procore Technologies
Austin
20 hours ago
+20
Our Customer Support Managers are given the opportunity to grow a team of best in class Customer Support Representatives in the industry. Procore’s Customer Support team provides front line support via phone, email, and live chat to our clients. They collaborate with other members of the Support Management Team to create wildly successful clients, happy employees, and drive the growth of Procore.

Senior Business Analyst (Data Insights)

Business Systems Analyst (R&D Insights)

Senior IT Manager

IT Support Specialist

Customer Support Representative

Bilingual Customer Support Representative (French)

Load 3 more jobs7 jobs at Procore Technologies

Pricing Director

AlertMedia
Austin
1 day ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Manager

SailPoint
Austin
1 day ago
+32
The Customer Success Manager is responsible for customer retention and satisfaction, building and managing business relationships between SailPoint and assigned customer accounts.    This role serves as a customer advocate for many accounts by helping our customers achieve success through the use of SailPoint’s product and services.  This role is all about customer satisfaction and is not a quota carrying sales position.

Customer Support Representative (Weekend Support)

RigUp
Austin
1 day ago
+27
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation.

Business Planning Analyst- Midstream

Customer Engagement Manager

BI Manager - Product & Operations

BI Analyst - Talent

BI Analyst - Energy Market

BI Manager - Sales & Marketing

BI Analyst - Sales

BI Analyst - Product

BI Analyst - Operations

Managing Director - Solar, Wind and Renewables

Director Sales Enablement

Load 8 more jobs12 jobs at RigUp

US - Market Development Manager, Utilities Industr…

Cognite
Austin
1 day ago
Develop and execute a territory strategy to drive bookings growth and win new customers. Through active prospecting and your personal network of contacts, generate new pipeline and provide “commercial insights” to prospective clients on how Cognite’s solutions will address the most important areas of their value chain. Manage complex sales cycles and lead your extended territory team (pre-sales and other key functions) to delight your prospects and customers. Utilize value-selling processes alongside demonstrating a wealth of knowledge of Cognite’s solutions. Negotiate favorable pricing and business terms with large enterprises by selling value and ROI. Achieve bookings targets while developing satisfied and referenceable customers. Accurately forecast monthly and quarterly results. Update salesforce.com on a regular basis. Provide timely and insightful input back to other corporate functions, particularly product management and marketing. Present and demonstrate our solutions in-person and via web-based presentations.

IT Portfolio Manager

Vista Consulting Group
Austin
2 days ago
+32
The IT Portfolio Manager will lead both strategic planning for the IT Portfolio and also actively manage projects including launches, change management and change control process throughout the life-cycle of programs.  They will also support IT responsibilities under the Business Continuity and Disaster Recovery functions.  The successful candidate is an experienced professional that uses best practices and knowledge of internal and external business issues and technology to improve business outcomes as well as continuous improvement of project management practices. They can clearly articulate the vision and business benefits of programs and is perceived as the natural gateway for those both within and outside the program teams.

Administrative Assistant

Vista Consulting Group
Austin
2 days ago
+32
 The Administrative Assistant will be responsible for providing high-level, administrative support to several junior level professionals within the company: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Administrative Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients and works independently with minimal supervision or direction. The Administrative Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

Magento Customer Success, Central Americas Manager

Adobe
Austin
2 days ago
+57
Responsibility for leading CSMs in the Central Region of the United States. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers within your region. Communicate the value proposition for the Magento platform and understand how it is applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer satisfaction/net promoter scores. Lead the customer experience.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
2 days ago
+11
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
2 days ago
+11
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
2 days ago
+11
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Executive Assistant

Arrive Logistics
Austin
2 days ago
+11
Arrive Logistics is looking for an experienced Executive Assistant to support our C-suite executives. The right candidate for this position has a proven track record of successfully working with a team of executives & owning a variety of responsibilities. The Executive Assistant should be a scheduling guru, a proactive problem-solver, and above all else, a true ambassador of the Arrive Logistics brand.

Coverage Specialist (Temp-To-Perm; Review At 60 Da…

Arrive Logistics
Austin
2 days ago
+11
Learn the business in our one-week training program, designed to get you ramped quickly & effectively. Hustle! We want reliable team members who will show up on time and get the job done. Get on the phone! This is a high-volume role, so be prepared for lots of outbound calls to carriers across the country. Take inbound calls from carriers who are interested in hauling freight for Arrive. Secure capacity by selling shipments over the phone to carriers who meet our strict requirements. Problem solve through issues that occur during transit. Communicate internally with our customer sales team & keep them updated on the status of their customers’ shipments. You are their point of contact for all tracking updates!

Implementation Consultant

Brightpearl
Austin
2 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Customer Success Manager

MongoDB
Austin
2 days ago
+41
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Technical Support L1 (2nd shift - Downtown)

WP Engine
Austin
2 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Evangelism Events Manager

Unity
Austin
4 days ago
+10
The Unity Evangelism team is looking for an Evangelism Events Manager to join our Evangelism team managing events for our large and growing community of developers and interactive creators. These events include large scale day-long Unity developer conferences (300+ attendees), Unity training events for smaller groups, webinars, hackathons, and anything in between.  You will work with Unity evangelists, sales and marketing teams, partners, conference exhibitors, and other internal stakeholders to plan and execute evangelism activities from start to finish, driving adoption of Unity through the planning and execution of events, hacks, meetings, and more. If you have successfully worked on large events, are a self-starter, familiar with the gaming, AEC, or Media & Entertainment industries we want to hear from you!

Technical Support Engineer

Unity
Austin
4 days ago
+10
Ensuring all tickets within our ticket system are correctly actioned and processed within agreed SLA to provide a smooth and excellent customer experience. Actively managing customer expectations and requirements through the use of written and verbal communication and close collaboration with a global team. Creation and maintenance of customer facing documentation, with a “preventative” rather than “curing” mentality wherever possible.  Monitoring, responding to and managing service metrics and alerts; prioritizing as appropriate.  Management of live infrastructure. Fault finding and technical investigation of game server platforms and infrastructure. Communicate with vendors to check, maintain or replace hardware as well as help to identify and fix network related issues.

Business Operations Analyst

Social Solutions
Austin
4 days ago
+26
As part of the Professional Services team, the Business Operations Analyst will be a central point of control and information for the Social Solutions Professional Services team. Resource assignment, utilization, project documentation and reporting will all be managed and delivered by the Business Operations Analyst.

Tier 1 Customer Support Specialist

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