Austin Tech Jobs and Startup Jobs

67

Commerce and Strategy Analyst

HomeAway
Austin
17 minutes ago
+28
Expedia This is a great opportunity to join HomeAway’s global Analytics & Data Insights team in Austin, TX. The mission of the team is to enable stakeholders with strategic and operational insights that allow them to make better decisions. Our culture is one that strives to solve difficult problems through rigorous hypothesis-based testing, empowering people to come up with ideas and solutions quickly and driven by data. Our analysts are

Senior Business Operations Strategy Analyst

Senior Manager, Partner Success

Manager, North America Partner Success

Senior Manager, Corporate Strategy

Load 1 more jobs5 jobs at HomeAway

Renewals Account Manager

Spredfast + Lithium
Austin
2 hours ago
+16
Responsible for customer renewals with a goal to achieve and exceed the quarterly renewal target and minimize churn. Ensure accuracy of a high volume of client data. Generate quotes and commercial contracts with accuracy. Own the critical path of a renewal transaction to create action and urgency in closing renewals timely and accurately. Identify and deliver to our Account Executives leads for up-sells for additional products or additional usage. Escalate customer issues to Customer Success as they arise to ensure resolution and customer satisfaction. Monitor overall account health and satisfaction and proactively engage internal teams to ensure that satisfaction remains high.

Partner Success Manager

SailPoint
Austin
5 hours ago
+18
The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts.    This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint’s product and services.  This role is all about client satisfaction and is not a quota carrying sales position.

Customer Success Manager

SailPoint
Austin
5 hours ago
+18
The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts.    This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint’s product and services.  This role is all about client satisfaction and is not a quota carrying sales position.

Customer Success Manager I

Spredfast + Lithium
Austin
12 hours ago
+16
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey.

Client Success Manager

Iodine Software
Austin
14 hours ago
+11
You will be responsible for managing a portfolio of clients and working directly with those clients on their requirements with the ultimate goal of client retention. If you are driven by building relationships, solving complex business problems and exceeding client expectations, this position may be right for you.

Data Analyst (Senior)

RigUp
Austin
1 day ago
+24
We are looking for a passionate Senior Data Analyst. The successful candidate will be developing technical solutions to business problems by turning data into information, information into insight, and insight into data-driven decisions. The individual has strong analytical skills with the ability to acquire, organize, analyze, and disseminate information with attention to detail and accuracy. The candidate delivers analytics from conception to implementation including responsibilities in data acquisition, transformation, analysis, dashboard creation, and data automation.

Account Representative II

LegalZoom
Austin
1 day ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer’s needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Director, Merchant Strategy & Partnerships

DoorDash
Austin
3 days ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Customer Success Manager

SecureLink
Austin
3 days ago
+31
The Customer Success Manager is the central point of contact for all customer success and satisfaction during the customer lifecycle, working with and escalating to technical operations, professional services, product management, and account management resources on behalf of customers to ensure customer satisfaction, retention, and expansion. 

Customer Success Manager

HotSchedules
Austin
3 days ago
+40
In this key role reporting to our Director of Customer Success, your objectives are to maximize customer retention and success while driving operational excellence to ensure that your portfolio of customers are realizing the full value of their investment throughout the customer lifecycle.  This role requires working alongside Sales, Product, Professional Services and Management to constantly represent the voice of the customer and to drive the highest possible return on investment. Key focus areas will include revenue retention, revenue expansion through renewals and lead generation and execution of business reviews with occasional C-level presence.  

Client Onboarding Specialist

HotSchedules
Austin
3 days ago
+40
The HotSchedules Client Onboarding Specialist is responsible for managing the deployment of a variety of HotSchedules products for new and existing clients. During this time, the Specialist will gain sufficient insight into a client’s operations and subsequently advise them on how to best utilize the HotSchedules products to drive operational efficiency on behalf of the customer. This position requires an individual to independently manage a customer’s implementation project to completion, while ALWAYS providing superior service and hospitality.  

Customer Success Manager

ScaleFactor
Austin
3 days ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams.

Account Services Manager

Opcity Inc
Austin
3 days ago
+14
Proactively Communicate - The core function of this role will be ensuring Opcity’s lead partners and vendors deliver on their commitments, and regular, daily, value-add communication to strengthen relationships is the priority. Operate Urgently and Accurately - Work with sales, partners, customers and support to develop scalable systems and protocols for speed, accuracy, efficiency and client satisfaction. Clearly Communicate - Build and maintain internal and external communications and activities to ensure all parties are clear on progress, next steps and needed resources. This role has significant client-facing aspects. Create Buy-in and Clarity with Team - Regularly meet with internal stakeholders to identify process improvements to ensure objectives are met. Demonstrate Commitment to Objectives - Own the processes necessary to deploy to completion essential new initiatives including onboarding new partners with clarity on how to prioritize activities for maximum impact to client and business success.

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Partner Growth Manager

Consumer Success Supervisor

Client Success Representative

Load 2 more jobs6 jobs at Opcity Inc

Director of Franchise Relations

Keller Williams Realty International
Austin
3 days ago
+16
Carry day to day responsibility for the growth and operations of the Keller Williams Worldwide division. Partner with worldwide regional leadership from regional launch to achievement, including managing the operations, finances, communications and engagement of the worldwide regions

Agent Success Coordinator

Keller Williams Realty International
Austin
3 days ago
+16
Ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. You will serve as a subject matter expert on the core business functionality of all Keller Williams Technology, building and supporting customer relationships through frontline support, tracking, reporting on requests and providing proactive training.

Senior Customer Solutions Engineer

Duo Security
Austin
3 days ago
+13
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements. You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO). You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support.

Client Outcome Manager

Square Root
Austin
3 days ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Marketplace Manager

Spreetail
Austin
3 days ago
+19
As a member of our Channel Team, you will play a critical role in Spreetail's incredible e-commerce growth. You will have the opportunity to work with some of the largest and fastest growing companies in the US. You could manage Spreetail's business with Amazon, Walmart, eBay, Wish, Google and several others.

Sr. Marketplace Manager

Technical Support Engineer

Tenfold
Austin
3 days ago
+16
As a Support Engineer team member, you will provide world-class support to our customers over the phone, via support tickets and/or through our live chat system. We have 1st (9 am to 5 pm Central), 2nd (5 pm to 1 am Central) and 3rd (1 am to 9 am Central) shifts available.

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