Austin Tech Jobs and Startup Jobs

42

Head of Guided Products & Services Sales and M…

GoDaddy
Austin
3 minutes ago
+28
The Guided Products & Services (GPS) business is one of the key investment and growth areas at GoDaddy and includes our Professional Website Services (PWS) and GoDaddy Social (formerly known as Main Street Hub), as well as an emerging line of new services. GoDaddy customers are engaged in over 53 million entrepreneurial endeavors, and at least 40% will hire someone to build them a site. Even more will struggle without help or under-utilize the marketing tools at their disposal due to lack of time, know-how, or confidence. As the Head of GPS Sales & Marketing, you will be the audience leader for these customers who need a little more hands-on help, and responsible for growth and performance of this segment.

Operations Excellence Business Analyst

GoDaddy
Austin
4 minutes ago
+28
Collaborate with cross-functional stakeholders to pinpoint opportunities to unlock growth and continuous improvement of GoDaddy Services operations. Analyze customer feedback, the customer experience, the user experience and user feedback to drive improvements. Break down ambiguous/unstructured problems into parts that can be analyzed to generate hypotheses and recommendations for continuous improvement. Analyze small and medium data sets to recognize actionable trends and opportunities. Continually look for new ways to analyze data and processes to follow threads and discover actionable opportunities to increase efficiencies and improve the customer experience. Work with stakeholders, systems analysts and engineering teams to convert business problems/needs into processes, workflows, policies and user stories. Present actionable findings and recommendations to stakeholders for alignment. Partner with product, engineering, operations stakeholders and trainers to implement projects and measure results.

Executive Director, APAC COE: Bangalore

Vista Consulting Group
Austin
7 minutes ago
+32
We are searchingfor an Executive Director to be part of our APAC operations, which is designedto facilitate portfolio company connections in region, strengthen the Vistacompanies that do business in / have employees in the APAC region, supportcompany operations, Product Development and Customer Success activities in theregion, identify and develop local partnerships that will drive Vista companysuccess, and serve as an anchor point for Vista expertise within the region.

Manager, Business Process Strategy

GoDaddy
Austin
8 minutes ago
+28
Create and manage a roadmap of strategic imperatives that drive improvements in the customer experience journey and operational workflow. Be a relentless advocate for the Services organization by driving process and optimization standards in support of a best-in-class operations and customer experience. Guide your team to prioritize all shapes and sizes of work based on a set of principles and a common framework. Partner with operations, product and engineering stakeholders to establish strategic team plans and goals. Communicate clearly and often with stakeholders to understand and align on priorities in a changing business environment. Coach a team of analysts to continuously improve their skills and impact on GoDaddy Services while growing their careers and aspirations as they balance the right level of challenge with their skillset. Lead by example in owning initiatives from inception to impact. Build strong relationships and partnerships across GoDaddy’s global organization.

BI/SharePoint Developer

Bright Health
Austin
17 minutes ago
+25
Participate on an Agile scrum team to design and develop BI assets, including data pipelines, reports, visualizations, interactive stewardship dashboards, and data-centric workflows to help automate business processes. Specifically, you will:  Design and develop and modify/maintain ETL processes that load data for the data warehouse using ETL tools (transitioning from SSIS to Azure integration technologies) and SQL code.  Provide performance and scale tuning in selected technology stacks for ETL, data querying, and information management platforms.  Implement traditional data warehouse schema and star schema data models.  Collaborate with data engineering in the creation of reusable components as they relate to the Azure data management frameworks. Collaborate with analytics teams to design reports and reporting portals, supporting subscriptions, enabling advanced filtering for ad hoc querying, and performance tuning.  Collaborate with and mentor analytics and business unit “citizen developers” on reporting and business process automation solutions, including SharePoint.

Manager, Education Services

Blackbaud
Austin
16 hours ago
+38
The Education Services Delivery Manager will manage the personnel of a dynamic and growing team of 8+ training professionals. This position will have accountability and responsibility for the well being of a team of education instructors who are geographically located in the US and Canada. This position is also responsible for the professional development and career mentoring of the Education Services staff. Blackbaud's Educational Services staff is recognized as leaders in the industry in onsite instruction, virtual training, and e-learning. Our instructors are experts in both Blackbaud products, non-profit industry best practices and instructional approaches. Our team's first-hand knowledge of non-profit operations ensures each learning experience provides the skills our clients need to take full advantage of our technology's potential.

Customer Success Manager, Senior

Customer Success Manager, Customer Success Operations

Business Intelligence Engineer

Procore Technologies
Austin
1 day ago
+20
We’re looking for a Business Intelligence Engineer to lead analytics projects from discovery and data validation to modeling, visualization, and insight. In this role, you’ll use your multitasking and collaboration skills to solve complex problems with company-wide impact. Procore is building a best in class enterprise SaaS ecosystem, and your work will help drive efficiency and strategic decision-making across the organization.

Chief of Staff

DISCO
Austin
1 day ago
+31
This role is a superb opportunity for you to gain exposure to a rapidly growing startup and work across the entire spectrum of the company. You will actively partner with internal teams across the company as well as external partners, suppliers, investors, and clients. We are building something great at Disco and we need you to help us take it to the next level. This role is at our company headquarters at 3700 N. Capital of Texas Highway, Suite 150 in Austin, TX.

Director, Sandbox Research & Development

CrowdStrike
Austin
1 day ago
+36
Lead and grow the Sandbox team, a diverse multi-national remote team of security and cloud professionals. Driving forward Falcon Sandbox and Hybrid-Analysis.com, CrowdStrike’s security community portal. Collaborate across teams to further the adoption of sandbox technology and to integrate into the CrowdStrike Falcon platform.

Customer Success Manager

MongoDB
Austin
1 day ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Enterprise Customer Success Manager

LogicMonitor
Austin
2 days ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Customer Success Manager

Director of Client Success

Schoology
Austin
2 days ago
Actively manage our Client Success teams responsible for our Enterprise and SMB customers. Develop a resource-planning and business model for the Client Success team and own the development, communication, and deployment. Meet with clients on an as-needed basis to ensure quality service and make necessary adjustments to accommodate their needs. Manage the department’s day-to-day operations by setting priorities, establishing goals, and assisting in the development and implementation of internal policies and procedures. Act as executive level customer escalation contact for technical support issues, representing the company and client needs professionally, while supporting and championing your staff. Minimize schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively. Empower team members to achieve their personal best and challenge themselves. Develop process and tools to streamline and measure overall organization development effectiveness.

Business Analyst, Global Partner Success Operation…

Vrbo
Austin
4 days ago
+28
Learn end to end sales processes (acquisition and account management) through process mapping to fully understand how the technology is used and impacts created through change. Become an expert on the partner success technology stack from our telephony platform to Salesforce.com system to our internal best in class account management platform. Execute the business analyst responsibilities from requirements gathering, data analysis, functional design, user story creation, test case development, testing, and end user adoption. Help solve technical issues for our stakeholders by troubleshooting and engaging with the development team for a resolution. Develop documentation and process flow maps for our training teams to leverage to train the end users. Utilize our objectives and key results (ORK) framework to ensure prioritization of projects unlocks the most impactful results. Create and run reports as needed to understand root cause and help end users solve problems. Actively research new technology trends and share insights with your team.

Service Level Coordinator

Senior Manager, Global Partner Success Operations - Technology

Manager, Partner Success Integrated Teams

Product Support Supervisor

Load 1 more jobs5 jobs at Vrbo

Business Intelligence Manager

Schoology
Austin
5 days ago
As a key leader in the Revenue Operations Insights team, you will be responsible for articulating some of Schoology’s most important business questions - using mathematical techniques and data visualization to paint a clear picture back to the business. You’ll work with partners and senior leaders from across the company (Sales, Marketing, Client Success, Product, and more) to interpret data and provide actionable insights that directly inform the day to day decision-making driving Schoology’s success. Your activities will involve strategic analysis, business model analysis, systems analysis and process analysis.

BI Developer

Bright Health
Austin
5 days ago
+25
Bright Health is working to build a comprehensive, scalable data platform that can accelerate our data driven approach to delivering the best healthcare in conjunction with the best Care Partners. This role will span the full life cycle of Data Warehousing -- from requirements gathering through production deployment, from ETL, data modeling, and data cleansing. Are you a team player who is not afraid to ask questions, take risks, share in owning the team victories as well as failures? Are you eager to seek out and apply new technologies and skills for ETL improvement in daily work? If so, this may be the job for you!

Data Analyst, Business Intelligence

Literati
Austin
1 week ago
+13
Essential… We are looking for an exceptionally thoughtful, detail-oriented, and fast executing Data Analyst.  The right candidate will be passionate about working with huge datasets, and charged with solving complex business problems by looking at customer data in new and innovative ways.  You’ll partner with various teams in drawing insight from our data. This includes creating dashboards, visualizations, algorithms, and business tools for use

Customer Success Manager

AlertMedia
Austin
1 week ago
+16
Customer Success Managers take ownership of AlertMedia’s customer relationships which we value above all else. The right candidate will be determined to achieve effective training and on-boarding as well as the highest possible satisfaction rates across the accounts they manage. They will approach each relationship with a “partnership” mentality, and make sure customer needs are always met and problems are always solved quickly.

Director Enablement & Training

RigUp
Austin
1 week ago
+24
Develop enablement and education programs for sales, on-boarding, customer success, and customer support(revenue organization), design and implement action plans, solicit feedback and measure program effectiveness. Lead and evolve the new hire on-boarding programs for the revenue organization. Develop, manage, and update all value & technical sales training content. Manage and curate sales content and ensure that all information is easily and readily accessible at the point of need. Create written, video, audio content to educate the sales teams and advance deals such as case studies, competitive information fact sheets, product collateral, and custom work. Coordinate with the leadership to deliver ongoing training sessions. Build a method to qualify employee understanding and comprehension of content. Shadow calls and demos within the revenue organization to identify gaps where sales processes can be improved. Field ad hoc content and support requests from the revenue team. Define, track and report on key metrics that indicate sales effectiveness improvements and skill development traction. Partner with Revenue Operations to ensure proper adoption and usage of our tools. Define and map sales processes.

Business Intelligence Manager

Team Lead, Customer Success Manager

Cloudflare
Austin
1 week ago
+21
You will be our first Customer Success hire in Austin, Texas. You will build and lead a very capable customer success team by recruiting, hiring, training, mentoring and developing new team members in Austin. You'll carry the retention goal for the entire team, and play a major part in the expansion goal for customers as well. This first hire will start in a player/coach capacity, maintaining a book of business in order to learn about our customer journey and the Cloudflare technology. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.

Customer Success Manager

Business Intelligence, Developer

WP Engine
Austin
1 week ago
+15
We build applications for our third party tools, like Zendesk, to help us improve our customers' ability to serve their customers. We maintain some bespoke applications built in WordPress. We develop and present roadmaps for the products and systems you own to our leadership team, as well as provide regular progress reports. You will play a major role in partnering with your customers on how you can help positively impact their Objectives and Key Results. You will attend Agile ceremonies, such as Sprint Plannings, Daily Stand-Ups, Sprint Reviews and Retrospectives, to plan and track you and your team's work.

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