Austin Tech Jobs and Startup Jobs

58

Manager, Customer Support

Place Technology, Inc.
Austin
17 hours ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

Entry-Level Reporting Specialist

BigCommerce
Austin
17 hours ago
+47
This role will report directly to the Director of Workforce Management and Analysis. You will generate reports and first-level analysis that allows deeper understanding of historical contact events which can be leveraged for future action. It will be critical that the Reporting Specialist is able to build relationships with internal stakeholders to continuously gain a deeper understanding of the company's data collection and how it can be leveraged for our internal department business needs. The person in this role must also be able to identify and interpret trends and patterns in data-sets to help locate influences that can lead to deliberate future actions. 

Technical Support Representative

Senior Impartner Administrator

Site Reliability Engineer II, (Infrastructure Team)

IT Service Desk Technician

RigUp
Austin
1 day ago
+25
RigUp is changing the way work is done in the energy industry. Each one of our teams strive to move us closer to our north star -- to empower the people who power the world. The IT team is searching for a motivated IT Service Desk Technician who loves the idea of working with technology to help our employees thrive. You’ll work with a small team to support our employees facing problems related to hardware, software, and networking. You will be responsible for troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analyzing them.

NetSuite Administrator

Director of HSE and Compliance

Contracts Program Manager - Defense

Sales Director, Insurance (East)

Medallia
Remote
1 day ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Network Engineer

Compeat
Austin
1 day ago
+42
We’re looking for a Network Engineer who will actively engage in navigating the intersection of engineering and operations. The ideal person for this job will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 day ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
1 day ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

DevOps Engineer - Remote

Coder
Remote
2 days ago
+31
As a DevOps Engineer at Coder, you’ll be responsible for many of the go to market and deployment operations that directly impact our customers. Some of the core responsibilities that you’ll be tasked with include: creating new release artifacts, ensuring our platform works on various Kubernetes cluster configurations, developing cloud marketplace applications for our open source and enterprise products, and helping define the deployment lifecycle of our products. Hands-on experience with Kubernetes and Docker is a requirement for this role as you’ll be interacting with these technologies on a daily basis and helping to diagnose deployment issues on customer’s Kubernetes infrastructure. Good communication skills are also a requirement for this role as you’ll be interacting directly with customers when helping to diagnose and help resolve deployment issues with them on their Kubernetes infrastructure.

Accounting Manager

Arrive Logistics
Austin
2 days ago
+49
We are looking for an Accounting Manager to be a key player with Arrive’s growing Accounting team! Reporting to the Controller, this role will lead the GL team to ensure timely and accurate accounting and reporting. This position will be actively engaged in the monthly accounting close and forecasting process, analyzing or reconciling complex accounts, and reviewing work of staff accountants. This is a player/coach role in which the Accounting Manager takes on certain complex accounting and reporting areas as an individual contributor as well as oversees a small team of staff accountants.

Accounts Payable Manager

Arrive Logistics
Austin
2 days ago
+49
The Accounts Payable Manager leads the timely and accurate collection, processing and payment of vendor invoices, which includes collection and organization of Proof of Delivery and related documentation from carriers for completed deliveries.

Accounts Receivable Manager

Arrive Logistics
Austin
2 days ago
+49
Manage all aspects of customer receivable processing, including account set up; invoice creation and review; invoice delivery; cash application; aging review and follow up; customer account reconciliations; transfer of problem accounts to collections team. Manage Accounts Receivable department; establish measurable department/personal goals and measurable department performance metrics. Develop and mentor the Accounts Receivable team by setting job expectations, providing individual feedback and conducting routine performance reviews. Develop employee training tools that detail clear policies and procedures. Manage resolution of invoicing problems; resolve non-routine, complex issues with internal and external customers. Provide weekly reporting of invoicing totals, cash receipts, cash applications, and invoice adjustments. Review accounts receivable agings and provide professional weekly status reports. Set actionable goals for improvement of DSO on billed and unbilled receivables.

Regional Director (Texas)

MongoDB
Austin
2 days ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Senior Network Engineer

Blackbaud
Austin
2 days ago
+41
To be successful in this role, you will need to actively engage in navigating the intersection of engineering and operations. You will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

IT System Operations Admin

Senior Engineering Manager

Procore Technologies
Austin
2 days ago
+32
As a Senior Manager, Software Engineering on our Foundational Services team, you’ll lead a group focused on platform features for enterprise security. You’ll partner cross-functionally with our Platform, Applications, Infrastructure, IT Security, Compliance, and Product teams to translate the voice of our customers into user needs and platform enhancements. 

Senior Manager, Customer Success

Security Operations Specialist

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Technical Support Engineer

AlertMedia
Austin
4 days ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

DevOps Engineer

AlertMedia
Austin
4 days ago
+38
AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

Global eCommerce Lead, Live & Digital

Unity
Remote
4 days ago
+10
Establish the 1-year plan and oversee activation for the global eCommerce function. Accountable for digital revenue forecasting, tracking, reporting and delivery. Manage a team of eCommerce managers activating merchandising plans targeting enterprise, professionals and hobbyist customers on Unity.com, the Asset Store and in Editor. Manager a merchandising operations manager working with Sales operations and web development to ensure digital products are set up efficiently and on time. Partner with customer success and digital marketing to improve churn rates on subscription products. Establish a culture of experimentation. Partner with product and web development to ensure the tools your team requires to be successful are prioritized. Partner with business development to identify product gaps and opportunities that can be filled by 3rd Party offerings.

Software Engineer, Production Engineering

Senior Production Engineer

Financial Systems Analyst, Revenue

Senior Cloud Network Engineer

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