Austin Tech Jobs and Startup Jobs

31

Real Estate Agent Assistant

REX
Austin
2 days ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Associate Real Estate Listing Agent

REX
Austin
2 days ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Sr. Customer Success Manager - Team Lead

Miro
Austin
3 days ago
+17
 Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A ‘Sr. Customer Success Manager - Team Lead’ has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening the relationship with existing customers and increasing the value they get from our services. This person will also have the responsibility of overseeing the performance of Miro’s Customer Success Managers in our Austin office and will work as a player/coach to ensure an excellent customer experience for all of our central and East Coast accounts. 

Senior Analyst, Risk & Compliance

Medallia
Austin
3 days ago
+50
Develop Medallia’s FedRAMP policies and standards in collaboration with internal teams. Build and maintain the controls matrix, in alignment with multiple compliance frameworks including SOC 2, ISO 27001, FedRAMP and HIPAA. Coordinate all aspects of Medallia’s FedRAMP ATO certification continuance, day-to-day operations and tactical execution of FedRAMP continuous monitoring compliance process (ConMon). Own the annual FedRAMP audit process, educating resources about controls responses and integration to their day-to-day processes. Prepare compliance reports, identify issues and escalate through proper governance channels as needed. Support key business initiatives by identifying security and compliance related risks. Collaborate with teams across Medallia, validate that security controls are implemented and develop recommendations to remediate control deficiencies. Lead the security review component of vendor governance. Prepare status reports and updates for senior leadership.

Customer Success Manager

AlertMedia
Austin
1 week ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Manager, Customer Success Management

BigCommerce
Austin
1 week ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Management for our Austin Four Points office. In this exciting role you will supervise and lead a team of awesome Customer Success Managers who consult and advise the most exciting and fastest-growing merchants in eCommerce. You will develop and coach the team to provide industry-leading advocacy, drive client revenue growth, and help our clients Sell More! 

Technical Support Representative

Site Reliability Engineer II, (Infrastructure Team)

Customer Success Manager

A Cloud Guru
Austin
1 week ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Customer Success Operations Analyst

A Cloud Guru
Austin
1 week ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Customer Success Specialist

MongoDB
Austin
1 week ago
+50
We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

Customer Success Manager

MongoDB
Austin
1 week ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Information Security Liaison

MongoDB
Austin
2 weeks ago
+50
This role requires a self starter that can work closely with our Pre-Sales Team with minimal supervision. This is a global role and the Information Security Liaison will report to the Security Liaison Manager within the CISO Organization.  We are seeking a results-driven individual to facilitate an exceptional security experience for our Pre-Sales Team and customers. You will have the opportunity to maintain and improve the systems and processes that enable the CISO Team to maximize the efficiency of the Pre-Sales Team through the use of technology.

Customer Success Manager

SourceDay
Austin
2 weeks ago
+43
Empathetic, Positive Attitude with a drive to provide a Customer experience unlike any other. Detail orientated, exceptional communication, collaborative and eager to jump in where needed. You can demonstrate success in thinking strategically, executing tactically while providing consistent and high levels of client engagement, growth and retention in a fast-paced environment. Comfortable in a start-up environment, ready to pivot when needed, and excited about playing acentral role in the future of the team and SourceDay as whole. 3+ years in Customer Success, Relationship Management, or similar role. Experience in client- facing role with a background that could be from client support, account management, project. management, manufacturing that has seen you strive for successful outcomes.

Office Manager

Miro
Austin
2 weeks ago
+17
Manage all office maintenance needs, vendor partnerships, and space planning. Manage in-office events related to facilities support, security, janitorial and catering. Oversee purchasing/inventory of all office supplies and office consumables. Main point of contact for landlords in the Austin office, monthly rent renew, and review any discrepancies. Develop Miro workplace processes and procedures. May help with scheduling and coordinating travel for the executive team. May provide some administrative assistance to our executive team located in the SF hub. Help build and promote the Miro culture in the Austin office. Assist and serve as another point of contact for new hires during the onboarding period . Schedule and facilitate onsite interviews and phone screens for candidates providing logistics support for strategic initiatives and travel arrangements.

IT Business Analyst

SailPoint
Austin
2 weeks ago
+34
We are looking for an IT Business Analyst who is passionate about using technology to drive meaningful change at SailPoint.  The IT Sales and Marketing Business Analyst will be a key member of our growing IT Enterprise Applications team.  This critical role will act as the liaison between the Enterprise Applications team and SailPoint’s Sales and Marketing organizations ensuring that our business applications infrastructure and associated business processes are optimized for success.  This person will work closely across all levels of the organization to help plan, implement, and manage creative technology solutions to meet the business challenges associated with our fast paced and growing environment.  This role requires an individual with the ability to drive collaborative change by closely tying business needs to technology.

Security Analyst

SailPoint
Austin
2 weeks ago
+34
The Security Analyst will be responsible for monitoring cloud and IT infrastructure and triaging security events.  Therefore, this individual must have a strong foundation in network technologies, network protocols, system administration, and operating systems.    Leveraging IDS and SIEM, the analyst will help in locating indications of compromise, triaging and escalating high severity events, and developing intelligence.

Sr. DevOps Engineer

SailPoint
Austin
2 weeks ago
+34
IdentityNow is SailPoint’s Identity as a Service (IDaaS) product, and the Sr. DevOps Engineer will be a key player on the DevOps team servicing the IdentityNow product suite. He/She will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

DevOps Engineer

SailPoint
Austin
2 weeks ago
+34
Build, maintain and monitor all infrastructure required to support the release pipeline, in accordance with pre-existing DevOps standards. Monitor and troubleshoot all software builds. Perform deployments of each service as needed, with the goal of automating yourself out of needing to manually release software. Create methodology to move releases safely from one environment to the next, while still complying with our governing standards. Develop and/or improve standards and policies around proper software delivery principles, and encourage/promote CI/CD. Manage cross-functional requirements working with DevOps, Engineering, Product, Services, and other departments. Produce metrics, dashboards, and alerts that report on overall release quality and status.

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