Austin Tech Jobs and Startup Jobs

15

Manager of Customer Success

A Cloud Guru
Austin
23 hours ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

Technical Support Representative

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Senior Impartner Administrator

Site Reliability Engineer II, (Infrastructure Team)

Customer Support Associate, Social Media

Literati
Austin
1 day ago
+19
Own the customer service experience as the voice of Literati on all social channels: Instagram, Facebook Twitter through various entry points (direct messages, comments, etc). Regularly track social media queries and complaints, in order to make data-driven recommendations to the company based on trends in customer feedback. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issuesYou may be asked to contribute to projects outside of customer support as-needed.

AWS Training Architect

A Cloud Guru
Remote
1 day ago
+47
Our Training Architects are cloud experts who love sharing their knowledge of and passion for cloud computing with others. They are part technical SME, part coach and are fuelled by a love of learning about the latest cloud technologies. Training Architects make and maintain the content on the A Cloud Guru online learning platform - basically the video lessons, live lab environments, assessments, study guides and flashcards that our students love. They are supported by a dedicated content team that includes content managers, video editors, technical reviewers and learning specialists. So even if training or content creation isn’t something you’ve done before, you will have all the support you need to turn your passion into expertise.

Technical Support Engineer

AlertMedia
Austin
2 days ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Digital Manufacturing ERP Manager - Dynamics

H-E-B
Remote
3 days ago
+44
You will recruit, coach and grow a high performing ERP team with a mix of technical and functional expertise. You will deliver and maintain Microsoft’s D365 for HEB’s Manufacturing Division. This will include Procurement, Operations and Finance functions. Your team will work as part of a cross-functional group with project planning and delivery, in-house development, Manufacturing Execution System and Controls systems expertise available.  You will provide project leadership for your team and take ownership of your team's delivery.  You will be a key contributor in the relationship with Microsoft related to D365. You will manage third party systems integrator’s quality and ensure that H-E-B can be self-sustaining in ERP maintenance, stability and ongoing development.  You will drive iterative and on-time delivery of solutions. 

Senior Systems Developer - Manhattan Systems

H-E-B
Remote
3 days ago
+44
The Transportation Systems Team is responsible for full lifecycle management of systems designed for inbound and outbound transportation visibility, Transportation analysis & optimization and Transportation resource planning.

Executive Assistant

Literati
Austin
1 week ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

Product Support Specialist

Brightpearl
Austin
1 week ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Azure Training Architect

A Cloud Guru
Austin
1 week ago
+47
As an Azure Training Architect at A Cloud Guru, your primary focus will be to create advanced training tools in a variety of content mediums that will provide a path of education to our ever growing student base! These courses and materials are made available online through A Cloud Guru's virtual training portal. The courses include (but are not limited to) video lessons, live lab environments, quizzes, study guides and flashcards. Assuring student’s success is of the utmost importance at A Cloud Guru and you will play a huge part in that! This role reports to the Course Development Director. 

Partner Success Manager, RxSaver

RetailMeNot, Inc.
Austin
1 week ago
+45
The RxSaver Partner Success Manager will serve as the primary contact for our key partnerships for pricing and card distribution. In this role, you will help enable regular communication, planning, alignment, and optimization to support the ongoing health and growth of these partnerships. You will partner business development, product, finance, and marketing teams at RxSaver. 

In-house Front-End Developer

Giddy
Austin
1 week ago
+10
ABOUT US:  We’re Giddy, a men’s sexual health and wellness company. Our flagship product is an ED device called Eddie, which is an FDA Registered Class II medical device. But we are so much more than that, as we also excel in creating content that’s aimed at improving the sexual health and wellness of men and their partners. Qualifications: Approx 5 yrs experience building fast loading, responsive websites with a mobile-first approach using:

Part-Time Customer Support Representative

A Cloud Guru
Austin
2 weeks ago
+47
As a Customer Support Representative at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your people skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

DevOps Engineer

Brightpearl
Austin
3 weeks ago
+31
We are looking for a DevOps Engineer to assist with maintaining, automating and improving our infrastructure. You will work with many teams in a DevOps environment to complete tasks relating to our current projects. This will include assisting with building and maintaining our development, staging, and production infrastructure using tools to automate common everyday infrastructure tasks and to maintain an on-call rota with the team to ensure production systems stay running at all times.

Head of Operations

CXL
Austin
1 month ago
+15
Lead day to day operations and deliver on strategy and operational plans from the planning process against the strategic vision for the company. You will work closely with the leadership of the product and marketing teams to agree execute on our business strategy. Provide actionable insights from your own analysis of the product analytics, sales and marketing funnels and conversion metrics. Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives. Formulate business strategy with others in the executive team. Implement efficient processes and standards. Ensure compliance with local and international laws (e.g. data protection). Manage contracts and relations with customers, vendors, partners and other stakeholders. Oversee expenses and budgeting to help the organization optimize costs and benefits, take care of bills, vendor payments. Liase with our accounting firm.

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