Austin Tech Jobs and Startup Jobs

11

Customer Success Manager

AlertMedia
Austin
2 days ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Customer Success Manager

A Cloud Guru
Austin
3 days ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Lead Site Reliability Engineer

Lightspeed Systems
Austin
6 days ago
+22
Lightspeed Systems is looking for an enthusiastic engineer to join our team as a Lead Site Reliability Engineer. As a member of this team you will focus on software development and infrastructure design building services to manage, scale and monitor our shared core infrastructure. The infrastructure and services that this team is responsible includes databases, message queues, monitoring solutions, security and networking in the cloud and physical data-centers. Engineers on this team will be challenged in a fast-paced environment and steer the advancement of efficient, resilient and scalable shared resources used by many of our production core services. This role may be based in either our Austin, TX or Portland, OR office.

Customer Success Operations Analyst

A Cloud Guru
Austin
6 days ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Customer Support Engineer

Civitas Learning
Austin
1 week ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Real Estate Agent Assistant

REX
Austin
3 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist | Benefits + Bonus

REX
Austin
3 weeks ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
3 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Virtual Assistant for Online Business

Adventures in Wisdom Inc.
Austin
3 weeks ago
Multi-year experience providing VA services for an 100% online business (not brick-and-mortar). At least 2 years of experience with Infusionsoft and WordPress (Divi Theme) required (we’re not looking for tech guru – looking for administrative experience with these tools – updating/editing pages and posts; updating editing templates, campaigns, reporting, order processing etc.). Experienced with and loves customer support (front line response to email inquiries, problem solving, etc.) – mindful and respectful of other cultures, religions, and beliefs. You will be interacting with people from all over the world! Very detail-oriented and process-oriented to ensure systems are updated correctly and reporting is accurate. Extremely self-accountable – meeting deadlines, communicating progress, and managed tasks/projects in Asana. Open to “wearing additional hats” as needed. We are an entrepreneurial organization and new opportunities may arise where we need your help.

DevOps Engineer

Civitas Learning
Austin
3 months ago
+24
We are looking for a DevOps Engineer to help continuously evolve our infrastructure.  You will work to increase stability by looking for ways our current infrastructure can break and work to build chaos monkey level fault tolerance. Scalability is a shared concern with development and will require great communication skills to implement shared technologies such as Kafka and Vault.  All of this will also need to be done with security in mind, which will involve working with InfoSec to implement policies for compliance without hindering development efficiency.

Senior DevOps Engineer

Civitas Learning
Austin
3 months ago
+24
We are looking for a Senior DevOps Engineer to help continuously evolve our infrastructure. You will work to increase stability by looking for ways our current infrastructure can break and work to build chaos monkey level fault tolerance. Scalability is a shared concern with development and will require great communication skills to implement shared technologies such as Kafka and Vault. All of this will also need to be done with security in mind, which will involve working with InfoSec to implement policies for compliance without hindering development efficiency.

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