Austin Tech Jobs and Startup Jobs

8

Director of Member Support

Sana
Remote
1 day ago
+33
We are looking for a passionate, data-driven, and empathetic person to join us to lead our member advocate team. In this role, you will be responsible for delivering the member experience of our future, providing simple yet impactful interactions with humans and technology -- all while personalizing the experience, maximizing engagement, and driving outcomes that truly matter to our end users. Success will be measured through member engagement, customer satisfaction, net promoter score, and our ability to meet and exceed customer support SLAs. All while enhancing the daily lives of our members, customers, and team. If you are looking for a job, this isn’t it. If this feels like a calling, keep reading.

Information Security Analyst

Bright Health
Austin
2 days ago
+31
Working as part of the Information Security team within the Technology office at Bright Health, the Information Security Analyst will report directly to the Director of Information Security and will be responsible for leading day to day IT compliance, data governance, and assisting with audit activities (internal and external). The role will include primary responsibility for defining, creating, and managing IT and organizational policies and standards in support of legal and regulatory compliance needs as well as general IT and organizational information security practices.

Sr. Cloud Systems Engineer (Azure)

Bright Health
Austin
6 days ago
+31
The Sr. Cloud Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

Technical Support Engineer

AlertMedia
Austin
1 week ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Member Advocate

Sana
Austin
1 week ago
+33
Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps. Assist members with issues around their care journey - whether it’s finding a provider, helping with claims issues, or referring them to expert clinical care managers. Give feedback to the product team about member support issues so they can design better experiences. Generally strive to make sure members feel taken care of and love our service.

Software Engineer, Production Engineering

Unity
Austin
2 weeks ago
+10
We’re looking for a consummate generalist to join the Production Engineering team and wear a bunch of hats with us. You’ll touch a lot of different systems across a lot of different teams, perform roles ranging from SRE to service developer to cloud manager to subject matter expert on problems of scale, and be the advocate for the customers of Unity services, external or internal. Our goal is to empower All the Production Things at Unity, and you can be a critical part of that, driving us and our partners to ever increasing heights of prod awesomeness!

Senior Cloud Network Engineer

In-house Front-End Developer

Giddy
Austin
2 weeks ago
+10
ABOUT US:  We’re Giddy, a men’s sexual health and wellness company. Our flagship product is an ED device called Eddie, which is an FDA Registered Class II medical device. But we are so much more than that, as we also excel in creating content that’s aimed at improving the sexual health and wellness of men and their partners. Qualifications: Approx 5 yrs experience building fast loading, responsive websites with a mobile-first approach using:

Senior IT Manager

Iris Telehealth
Austin
3 months ago
+39
You are a current IT Manager, Systems Admin, or Senior IT Manager and have been responsible for all hardware, software, and IT administration in your organization. You naturally understand how to optimize a corporate IT infrastructure and have loads of experience setting up SAAS platforms from A-to-Z. If you are ready to take a growing organization to the next level, then this is the perfect role for you!

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