Austin Tech Jobs and Startup Jobs

4

Customer Support Associate, Social Media

Literati
Austin
1 week ago
+19
Own the customer service experience as the voice of Literati on all social channels: Instagram, Facebook Twitter through various entry points (direct messages, comments, etc). Regularly track social media queries and complaints, in order to make data-driven recommendations to the company based on trends in customer feedback. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issuesYou may be asked to contribute to projects outside of customer support as-needed.

Technical Support Engineer

AlertMedia
Austin
1 week ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Software Engineer, Production Engineering

Unity
Austin
2 weeks ago
+10
We’re looking for a consummate generalist to join the Production Engineering team and wear a bunch of hats with us. You’ll touch a lot of different systems across a lot of different teams, perform roles ranging from SRE to service developer to cloud manager to subject matter expert on problems of scale, and be the advocate for the customers of Unity services, external or internal. Our goal is to empower All the Production Things at Unity, and you can be a critical part of that, driving us and our partners to ever increasing heights of prod awesomeness!

Senior Cloud Network Engineer

Executive Assistant

Literati
Austin
2 weeks ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

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