Austin Tech Jobs and Startup Jobs

23

Senior Motion Graphics Designer

Atmosphere
Austin
1 day ago
+35
Conceptualize and execute animation and motion graphics packages including custom work, transitions, lower-third animations, and more. Consult with internal teams and prospective clients on look, feel, and messaging. Prioritize multiple ongoing projects. Maintain organized notes and schedules. Create original styles, think outside the box, and not limit yourself to a single go-to look. Live and breathe Adobe AfterEffects, with experience in Element 3D and/or 3D applications. Work hand in hand with marketing to deliver a quality on-brand product that meets clients’ expectations. Create custom assets to package/complement a wide array of licensed video content.

User Experience Manager

Adobe
Austin
1 day ago
+57
We are looking for a UX Manager to lead a team of UX Designers responsible for crafting outstanding experiences for Adobe Commerce portfolio products. This role will be a key leader in the Product and Technology organization and work collaboratively with engineers, product managers, and other managers throughout the software product development lifecycle. The position requires a pragmatic leader with a user-centered and data-informed approach to design, and an ability to drive design solutions with minimal direction. The ideal candidate will have detailed understanding of contemporary design methodologies, enterprise software, and working with complex experiences.

Director of Product Delivery

ActiveProspect, Inc.
Austin
4 days ago
+23
ActiveProspect is looking for an experienced software implementation/client services professional to step into a new role, Director of Product Delivery. Reporting directly to the Chief Product Officer, this role will serve as the manager of the Product Delivery team which consists of Project Managers, Customer Support Engineers, and Implementation Engineers. A successful candidate would combine their deep implementation and services experience with the ability to coach, manage, and mentor our Customer Support and Implementation Engineers as they successfully on-board and provide first-in-class solutions to our enterprise-grade clients. The responsibilities of this individual will be to train, mentor, and build a high-performing product delivery team that ensures our customers realize maximum value from our products from initial onboarding and training through on-going support. This role requires exceptional leadership, client relationship management, project management, communication, and technical skills.

Customer Success Representative

Adobe
Austin
6 days ago
+57
Delight your installed customer base throughout their customer journey – from implementation through renewal. Serve as the primary point of contact for customers and develop a trusted advisor relationship with customers to ensure they are using our solutions to achieve full business value . Identify and close new sales opportunities at your customers to grow our business while driving more value for our customers using our products. Identify renewal risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal. Collaborate with stakeholders such as Channel Partners, Technical Support & Finance. Utilize various systems (Salesforce.com, Gainsight, etc.) to track customer details, including customer health, engagements, and potential renewal / sales opportunities. Stay current with the most recent enhancements to our products and educate customers on offerings and updates. Help Magento's Customer Success team maintain a high-level of adoption and customer happiness.

Customer Success Representative

Adobe
Austin
6 days ago
+57
Our new Customer Success Representative can support individual customers during their entire customer journey with Magento, pilot new techniques, and identify improvement opportunities to support the evolution of the Global Customer Success Group. If you’re an outcomes-driven, semi-technical, and excited for a new opportunity in Customer Success, this role is for you! 

Customer Coordination Specialist

Adobe
Austin
6 days ago
+57
Magento’s global Customer Success Group (CSG) is growing and hiring a Customer Coordination Specialist. This role will support individual customers needing assistance with Magento processes and assist Customer Success Managers as we all work together to delight our customers. If you’re comfortable with juggling multiple requests and excited for a new opportunity in Customer Success, this role is for you! 

Call Center Agent (Part-Time)

Modernize
Austin
1 week ago
+43
Utilize a script to contact and qualify homeowners that submitted home improvement requests. Make outbound calls in a fast paced environment. Partnering qualified homeowners with A+ contractors. Use VoIP software (Five9) to set appointments and make auto dialed calls. Provide feedback to make our Call Center better.

Cloud Customer Success Manager

Adobe
Austin
1 week ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Senior Product Manager - Brand & Identity

GoDaddy
Austin
1 week ago
+28
This role oversees products that help customers create, manage, and use their brand assets (incl. photos, video, logo, fonts, colors, business info, etc.) across their website, social media profiles, email marketing, and more. Leading a team of engineers and designers, you will research, test, launch, and grow products that enable entrepreneurs to look great online and have a seamless experience across GoDaddy’s products and services.

Instructional Designer

GoDaddy
Austin
1 week ago
+28
GoDaddy’s instructional design team develops high-quality training for employees around the world. In this role, you’ll work with stakeholders, subject matter experts, and other learning professionals to design and develop self-paced, blended, and instructor-led training through technology-based learning programs. You'll use your instructional design and project management abilities to create dynamic learning experiences that reach thousands of employees around the world - from new employees, to senior leadership. You thrive in a fast-paced, high-growth environment where priorities and deadlines only inspire you to find creative, informed, and innovative learning solutions. You’re passionate about the learner experience, you’re always looking for ways to make it better, and consider experimentation part of your development practice. You welcome feedback as a friendly and constructive tool for improving both yourself and the team.

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
1 week ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

FP&A Senior Manager

Modernize
Austin
2 weeks ago
+43
Modernize is seeking an upbeat and driven individual to lead FP&A as Manager [Director] of FP&A. This individual will work with the CFO and executive leaders across the organization focusing on financial planning, forecasting, process improvement, revenue optimization, business intelligence, and ad hoc reporting among other things. This position will report directly to the CFO and be a key member of the finance team writ large.

Retention Specialist

OutboundEngine
Austin
2 weeks ago
+27
The Retention Specialist role is one of the most important positions at our company. You’ll be responsible for cultivating the relationship with our customers by continually re-establishing the value of our partnership via phone. A strong candidate must be a self-starter, 100% customer focused, detail-oriented, organized and strive to learn new things on a daily basis!

Technical Support & Resolution Manager - Comme…

Adobe
Austin
2 weeks ago
+57
Accountable for driving Quality and Resolution Management across the Customer Engineering & Support organization through a team of Leads and Resolution Managers. Team Leads are responsible for ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly multifaceted team which will develop and establish an enterprise-class quality program and will help push customer experience to new heights! Resolution Managers are responsible for account-level escalations management, serving as a short-term single point of contact for management-selected customers, ensuring consistent communications and driving to resolution.

Technical Support & Process Lead - Commerce Cl…

Adobe
Austin
2 weeks ago
+57
Responsible for driving quality and customer experience across the Customer Engineering & Support organization through ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly dynamic role which will develop and execute an enterprise-class quality program and will help push customer delight to new heights!

Senior Product Manager

Adobe
Austin
2 weeks ago
+57
Magento has the largest commerce ecosystem in the world, with over 300,000 developers actively using and enhancing our product. Magento's open and extensible platform is foundational to that success. Magento is looking for an experienced product manager responsible for owning Magento's Extension Ecosystem. You will work with a cross-functional team of engineers, customers, customer support agents, marketers, and partners to help build and maintain a roadmap and measure its success at delivering customer and partner value. The ideal candidate will have a deep understanding of various commerce functions, experience working with 3rd party partners, a strong attention to detail, and a passion for technology.

Customer Operations, Enablement Manager

EZ Texting
Austin
2 weeks ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
2 weeks ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Associate Product Manager

Cision (formerly TrendKite)
Austin
2 weeks ago
+45
Work in a collaborative, dynamic environment with a team of smart, passionate developers, designers, and product managers. Rapidly iterate on a search and analytics SaaS product with a quickly growing user base. Work closely with other Product functions to surface new enrichment data as impactful analytics. Work with customers to make sure our products are solving their problems and making them look like rockstars. Execute on the Monitoring and Analytics roadmap, taking full ownership from discovery, definition, development, care and feeding through end of life.

Product Management Director

Cision (formerly TrendKite)
Austin
2 weeks ago
+45
As a Product Management Director at Cision, you will be responsible for driving product initiatives from inception through execution. You will bring together our designers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products build continued value for our users.  In this role you will own the product experience across key product lines and will be given the autonomy to think strategically and make data driven decisions that drive our product’s usage and value for clients across our product line.

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