Director of Product Delivery
1 week ago
ActiveProspect is looking for an experienced software implementation/client services professional to step into a new role, Director of Product Delivery. Reporting directly to the Chief Product Officer, this role will serve as the manager of the Product Delivery team which consists of Project Managers, Customer Support Engineers, and Implementation Engineers. A successful candidate would combine their deep implementation and services experience with the ability to coach, manage, and mentor our Customer Support and Implementation Engineers as they successfully on-board and provide first-in-class solutions to our enterprise-grade clients. The responsibilities of this individual will be to train, mentor, and build a high-performing product delivery team that ensures our customers realize maximum value from our products from initial onboarding and training through on-going support. This role requires exceptional leadership, client relationship management, project management, communication, and technical skills.